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Clarence House Nairobi

3.5 star property

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Restaurant - Clarence House Nairobi (Nairobi)
Restaurant - Clarence House Nairobi (Nairobi)
A bedroom with a bed, a nightstand, a TV, a wardrobe, and a door. - Clarence House Nairobi (Nairobi)
Reception - Clarence House Nairobi (Nairobi)
TV - Clarence House Nairobi (Nairobi)
Clarence House Nairobi welcomes visitors with a rooftop terrace and garden. Recharge in the sauna or steam room, book a hot stone massage, or lounge by the outdoor pool with a swim-up bar. Enjoy free WiFi, and staff are always nearby to assist with any needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry

Room options

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xxxApartment, 1 Bedroomxxx | Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

xxxApartment, 1 Bedroomxxx

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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A modern bedroom with a large bed, a standing fan, and a wardrobe.

Apartment, 2 Bedrooms

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Studio Suite

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Deluxe Studio Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Business Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Highridge, a neighborhood in Nairobi, Clarence House Nairobi is in a shopping district. Teleposta Towers and National Assembly Building are local landmarks, and travelers looking to shop may want to visit Thika Road Mall and Sarit Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Visit our Nairobi travel guide
View more Aparthotels in Nairobi
Map
No. 8, School Lane, Westlands, Nairobi

What's nearby

  • UNHCR Kenya
    8 min walk - 0.5 miles
  • Sarit Centre
    12 min walk - 0.7 miles
  • Westgate Shopping Mall
    2 min drive - 1.0 mile
  • Nairobi Education Centre - Animal Orphanage
    2 min drive - 1.0 mile
  • Oshwal Religious Centre
    3 min drive - 1.4 miles

Getting around

  • Syokimau Station
    33 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Restaurants

  • Mam Mam Vietnamese
    17 min walk
  • Roco Mamas
    15 min walk
  • Sugar Bowl
    20 min walk
  • Alloy
    11 min walk
  • Sacred Mill Coffee Roasters
    17 min walk

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Private indoor hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 215 square feet of conference space
  • 24-hour business center
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 48 units
  • Ballroom
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number P051307509A

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Clarence House Nairobi have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Clarence House Nairobi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Clarence House Nairobi?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Clarence House Nairobi?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Does Clarence House Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Clarence House Nairobi located?

Located in Highridge, this aparthotel is within 1 mi (2 km) of Sarit Centre, Westgate Shopping Mall, and Oshwal Religious Centre. UNHCR Kenya and ABC Place are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarence House Nairobi Reviews

9.2

Wonderful

9.8

Cleanliness

10

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

ALIPHONSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clarence House is an excellent place to stay and is in a safe and quiet neighborhood of Westlands. Its close proximity to Sarit Center Mall makes it an ideal place for someone who needs some good shopping and dining options. The staff are very nice and respectful and respond to messages promptly. Will recommend it if you plan to stay in Nairobi.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Rob

Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

ALIPHONSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the second time at Clarence House. Overall I will say it's a great place to stay. The staff are always great and willing to go an extra mile to provide any help requested. The restaurant also serves great food. The rooms are clean and spacious. Will definitely return again.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

olanrewaju

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication

Don’t just look, make sure you book!

Excellent staff especially the front desk
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located Property in a Quite Area of Nairobi

The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day. The welcome on arrival was very good, from Naomi. There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa. I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service. My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out. My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city. The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate. There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

Kanyire

Liked: Cleanliness, amenities, communication
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Yabikebra

Liked: Cleanliness, communication
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Karen

Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ari

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024