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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
Suburban Nairobi hotel connected to a shopping center, steps from Two Rivers Mall

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Shopping mall
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
Suite, 1 Bedroom (Panoramic View) | Living area | TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Panoramic View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Free toiletries, hair dryer, slippers, towels

Premium Room, 2 Twin Beds (Karura Forest View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

Free toiletries, hair dryer, slippers, towels

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100

What's nearby

  • Two Rivers Mall - 1 min walk - 0.0 miles
  • Village Market - 4 min drive - 1.6 miles
  • Karura Forest - 5 min drive - 2.1 miles
  • United Nations Office at Nairobi - 5 min drive - 2.3 miles
  • Sarit Centre - 9 min drive - 4.6 miles

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 42 min drive

Restaurants

  • ‪Artcaffe - ‬4 min drive
  • ‪Silver Stream Spur Steak Ranch - ‬8 min walk
  • ‪Thigiri Ridge - ‬7 min drive
  • ‪Cj's Village Market - ‬4 min drive
  • ‪Club 69 (LXIX) - ‬3 min drive

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Upscale hotel near Two Rivers Mall
Located close to Village Market and United Nations Office at Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG provides a terrace, an art gallery on site, and a shopping mall on site. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and coworking spaces
  • A bicycle repair station, an elevator, and ATM/banking services
Room features
All 171 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Partially open bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 237 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Frequently asked questions

Does Holiday Inn Nairobi Two Rivers Mall by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Nairobi Two Rivers Mall by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Nairobi Two Rivers Mall by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Nairobi Two Rivers Mall by IHG located?

Situated in the business district, this hotel is 0.1 mi (0.1 km) from Two Rivers Mall and within 3 mi (5 km) of Village Market and Karura Forest. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

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Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 82 reviews
Rating 8 - Good. 13 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Apr 2025

10/10 Excellent

henry

Liked: Amenities
Very professional and friendly customer service. The agents go over and above helping guests
Stayed 3 nights in May 2025

10/10 Excellent

Danel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.
Stayed 16 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-run and kindly staffed

Management was on the ball at this place, and front desk staff was extremely helpful (and even let me shower when I came back to retrieve a stored bag). Great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2023

8/10 Good

Madrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.
Stayed 1 night in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The experience was amazing. The front desk accommodated our request. All the staff were friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate me and my family. They stored luggage for us that we couldn’t keep in the room. Their service was exemplary. They arranged transportation for us as needed and they were always pleasant.
Stayed 7 nights in Nov 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a kitchen garden, they've planted some herbs used in cooking, this fresh produce top notch. Cleanliness is top of the range and the staff are all awesome. Two rivers mall is right next door, shopping made easy. Thank you Holiday Inn at Two Rivers, Nairobi. See you again.
Stayed 22 nights in Aug 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the service. I had an issue with the car service that I booked to go to the airport and the hotel staff stepped in to ensure I got to the airport in time for my flight.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
great customer service
Stayed 2 nights in Jun 2023

10/10 Excellent

JEROME A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

This hotel and staff went out of their way one night at dinner. I wanted fried chicken and a salad and some cooked rice. These items were not on the menu. But my server asked the cook/Chef about this. He assured me, he would fix just what i wanted. He came thru. But all of the service was great. I'd stay here again and again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
only issue was usb ports in the room didn't work and only one electrical outlet
Stayed 1 night in Jun 2023

6/10 Okay

Nahla

Liked: Cleanliness, property conditions & facilities
would not recommend or stay here again. they charged me for bizarre things and clearly nickel and dime
Stayed 3 nights in Mar 2024

4/10 Poor

Abadir

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like it.
Stayed 4 nights in May 2024

10/10 Excellent

SEOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Stayed 3 nights in Feb 2025