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Holiday Inn Nairobi Two Rivers Mall by IHG

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Terrace/patio - Holiday Inn Nairobi Two Rivers Mall by IHG (Nairobi)
Restaurant - Holiday Inn Nairobi Two Rivers Mall by IHG (Nairobi)
Cafe - Holiday Inn Nairobi Two Rivers Mall by IHG (Nairobi)
Meeting facility - Holiday Inn Nairobi Two Rivers Mall by IHG (Nairobi)
Fitness facility - Holiday Inn Nairobi Two Rivers Mall by IHG (Nairobi)
Luxury
4.0 star property
9.2

Wonderful

Riverside retreat with mall access

Anchored in East Africa's largest shopping complex, the hotel offers direct access to restaurants and boutiques. An outdoor pool provides a peaceful retreat from mall activities. Staff arrange transportation to nearby Nairobi National Park to experience Kenya's natural beauty.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Room amenity

Premium Room, 2 Twin Beds (Karura Forest View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Located in Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG is connected to a shopping center. Two Rivers Mall and Village Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Karura Forest and Nairobi National Park. Looking to enjoy an event or a game while in town? See what's going on at Moi International Sports Centre. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and ecotours nearby. Visit our Nairobi travel guide
Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100

What's nearby

  • Zebras in Nairobi national park with Nairoby city in the background. Zebra puts head on back of other zebra in Nairobi, Kenya.
    Nairobi National Park
    20 min drive - 11.2 miles
  • Two Rivers Mall
    1 min walk - 0.0 miles
  • Funscapes Theme Park
    2 min walk - 0.1 miles
  • Rosslyn Riviera Mall
    13 min walk - 0.7 miles
  • United Nations Office at Nairobi
    5 min drive - 2.3 miles

Getting around

  • Syokimau Station
    28 min drive
  • Nairobi (WIL-Wilson)
    42 min drive

Restaurants

  • Jiko Restaurant - Tribe Hotel
    4 min drive
  • The Wine & Bottle Rosslyn
    6 min drive
  • Panda Tea
    1 min walk
  • The Pork Pit
    3 min drive
  • Artcaffe
    1 min walk

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Upscale hotel near Two Rivers Mall
Located close to Village Market and United Nations Office at Nairobi, Holiday Inn Nairobi Two Rivers Mall by IHG provides a terrace, an art gallery on site, and a shopping mall on site. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a bicycle shop on site
  • A banquet hall, a vending machine, and a 24-hour front desk
Room features
All 171 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Partially open bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Frequently asked questions

Does Holiday Inn Nairobi Two Rivers Mall by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Nairobi Two Rivers Mall by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Nairobi Two Rivers Mall by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Nairobi Two Rivers Mall by IHG located?

Situated in the business district, this hotel is 0.1 mi (0.1 km) from Two Rivers Mall and within 3 mi (5 km) of Village Market and Karura Forest. United Nations Office at Nairobi and Nairobi National Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 126 out of 164 reviews
Rating 8 - Good. 20 out of 164 reviews
Rating 6 - Okay. 7 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 8 out of 164 reviews

Reviews

Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast spread was great and the rooms Was great too.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

James

Yes the breakfast was good and air conditioning was working great
Stayed 16 nights in Apr 2026
Verified

10/10 Excellent

ANDREW MUNYUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and lovely staff, the driver that picked us from Airport was amazing. Thanks All
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Nathan Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, quiet hotel
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Julius

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were amazing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location. Comfortable beds. Didn’t eat there so can’t speak for the food. The room seemed a bit small for two people with two suitcases and carry on bags. It’s unfortunate that the rooms with the bath tubs only have the twin beds. As a couple who wanted a bathtub we had no choice but to take the room with two single beds.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LUCIANE Z A

Liked: Amenities
The hotel is very good, but the best thing is that it's located inside a shopping center complex.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kareem

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice accommodations
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean and in a nice location next to the mall. The room service was excellent providing quality service combined with delicious food. All of the staff members at the location from the entrance and throughout the entire building were very friendly, kind, and provided a delightful environment to be around. On my next trip to Kenya, I will be staying here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Teshia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, consistent quality of food, friendly staff.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Cherissa

Good and very quiet spot! For active
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff(special mention to Randy and Lief at Reception and Milka at the restaurant). All staff was very kind and helpful. Loved the room which was very clean.The amenities in the room was also great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food options and amazing staff!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The establishment was clean. We enjoyed our stay!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location and hotel is very safe, food is great. Violet is very friendly and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oluwole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air-conditioned works excellently and the breakfast is so fresh. They do also have dinner buffet sometimes at a reasonable price. The staff are excellent and accommodating. Overall an excellent experience.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Tisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was okay. The location was amazing but what made the place? Truly truly excellent was Winfred. The rest of the staff was nice, but Winfred took it to a whole different level she needs to be given a raise a promotion. She needs to be the person teaching everyone customer service. It was extremely professional, informative, friendly. It didn't feel like she was just giving you answers so you can get away. She was actually taking time to look into your problems, solving them and suggesting stuff to make you stay even better. She's amazing
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Reginice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Two Rivers. The stay were wonderful, the hotel was super clean, and the location is super convenient, as there is the mall and restaurants nearby. I would stay again on a future visit!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Danel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is the best hotel in Kenya, above 5 stars. After 25 hours of flight, I had changed 2 hotels , both 5 stars but noisy and unclean, I then came to HolidayInn. The location is very convinient, a mall right next to it, and the hotel is clean, modern, most importantly, the staffs are wonderful, very helping and caring, Felix at front desk went above and beyond to support customers needs. I will definitely recommend all my colleagues and friends to stay at Holiday Inn Nairobi Two Rivers! This is really the best hotel in Kenya!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arwa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and calming environment
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice rooms, and good A/C

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

yonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Holiday Inn Nairobi Two Rivers! The hospitality was outstanding from the moment I arrived. The rooms were clean, comfortable, and well maintained, and the location inside Two Rivers Mall is very convenient. A special mention goes to Chef Marvin&simon from the restaurant — his dishes were absolutely delicious, full of flavor and beautifully presented. You can tell he truly cares about his craft. Also, Flarence & rincant provided excellent service; she was friendly, attentive, and made sure everything was perfect during my meals.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - we'll stay again

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.
Stayed 9 nights in Apr 2025