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Chester Hotel and Suites Nairobi, City Centre CBD

Property class: 3.5

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Photo gallery for Chester Hotel and Suites Nairobi, City Centre CBD

A rooftop swimming pool with lounge chairs and a covered seating area, surrounded by a high-rise building. - Chester Hotel and Suites Nairobi, City Centre CBD (Nairobi)
A high-rise building with multiple floors, featuring a mix of brick and glass facades. - Chester Hotel and Suites Nairobi, City Centre CBD (Nairobi)
A modern hotel room with a wooden dining table, comfortable chairs, a laptop on a desk, and a large window with curtains. - Chester Hotel and Suites Nairobi, City Centre CBD (Nairobi)
A hotel room with a bed, two armchairs, a coffee table, and a large window with curtains. - Chester Hotel and Suites Nairobi, City Centre CBD (Nairobi)
A living room with a sofa, a coffee table, and a balcony with a view of the city. - Chester Hotel and Suites Nairobi, City Centre CBD (Nairobi)
Located close to City Market and Central Park, Chester Hotel and Suites Nairobi, City Centre CBD provides a terrace, a coffee shop/cafe, and a hair salon. The on-site international cuisine restaurant, Fiesta Restaurant, offers breakfast, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for One Bedroom Standard Apartment

A hotel room with a bed, a desk, a chair, a wardrobe, and a painting on the wall.

One Bedroom Standard Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

A hotel room with a large bed, two bedside lamps, a wooden wardrobe, a small bench, and a red patterned rug.

Studio Apartment

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

A bed with a wooden headboard, white bedding, and a brown pillow.

One Bedroom Executive Apartment

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • Sleeps 2
  • 1 Queen Bed

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A bed with a wooden headboard, white bedding, and a canopy.

Executive Suite

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nairobi Central, a neighborhood in Nairobi, is home to Chester Hotel and Suites Nairobi, City Centre CBD. Shoppers can check out City Market, while everyone can enjoy the natural beauty of Central Park and Nairobi National Park. Don't miss out on a visit to Arboretum. Visit our Nairobi travel guide
Map
Koinange Street, 3rd Floor, Nairobi

What's nearby

  • Bunches of bananas hanging from a tree in a market.
    City Market
    2 min walk - 0.1 miles
  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    5 min walk - 0.3 miles
  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    5 min walk - 0.3 miles
  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    10 min walk - 0.6 miles
  • Central Park
    3 min walk - 0.2 miles

Getting around

  • Syokimau Station
    17 min drive
  • Nairobi (WIL-Wilson)
    6 min drive

Restaurants

  • CJ's
    2 min walk
  • Domino's Pizza
    2 min walk
  • Avanti Nakumatt Lifestyle
    3 min walk
  • Urban Burger - Cbd
    1 min walk
  • G&R Annex
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiesta Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 13 years old)
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number C.41900

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Chester Hotel and Suites Nairobi, City Centre CBD have a pool?

Yes, this property has an outdoor pool.

Is Chester Hotel and Suites Nairobi, City Centre CBD pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chester Hotel and Suites Nairobi, City Centre CBD?

Check-in start time: noon; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Chester Hotel and Suites Nairobi, City Centre CBD?

Check-out is at 10 AM.

Does Chester Hotel and Suites Nairobi, City Centre CBD provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Chester Hotel and Suites Nairobi, City Centre CBD located?

Located in Nairobi Central, this hotel is within a 10-minute walk of City Market, Central Park, and City Hall. University of Nairobi and Kenyatta International Convention Centre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chester Hotel and Suites Nairobi, City Centre CBD Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 15 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
The rooms are clean, the staff were friendly. I struggled with food but resturant staff were nice and provided me some options. The hotel is located in the heart of the city with shops and nice restaurants around. Banks and where to buy SIM cards are within walking distance.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Amenities
Great location
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room . Excellent location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent 👌
Stayed 6 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old design however good value for money, central and staff most helpful and attentive!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Staff & service
Good value even though it is old. Convenient location.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Staff & service

Great location and many friendly staff members

Great location in the CBD, I walked to the city market, KICC, and lots of restaurants. The staff at breakfast were friendly and actually called me one morning when they didn’t see me so as to check on me. Security guards were helpful and I felt safe as a solo traveller. About 30 minutes to Kenyatta airport and many attractions
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The pool was lovely. The room was lovely. Simple and everything worked - microwave, fridge, etc. Easy check in and helpful and friendly staff. Be careful walking the ‘hood. Stay alert and it is all good.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The views from my room showed how beautiful the area is with nearby parks and soaring hawks, egrets and swallows nearby. The nearby streets require you pay attention to your surroundings.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I upgraded to the apartment over the studio for cheaper. Normal rates were $79 but I booked it for less. Arrived at 9pm and checked out by 11am (supposedly 10am is their normal check out time). It’s very walkable so on Sunday night, it looked dead. At 9am Monday morning, the whole area was popping. So the location is great. The room is average for Kenya and better than average bc the WiFi worked very well. Hot water? The desk told me to turn it on so it is strange by American standards but Kenya seems quite common. I did not use the kitchen or tv but the 1 bedroom apartment is plenty for 1-3 ppl unless you’re tall. The couch could barely fit me at 5’7 who napped for an hour. Overall, the bathroom is dated from the 1980s but it’s all good. I felt safe and the location is on point — I walked to an Ethiopian place with Afghan food (and halal goods) with so many local shops and a park nearby (5-15 minutes away).
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Located in the CBD was what I needed and the hotel was perfect.
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very safety and comfortable.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Hotel is in a shopping mall building, so when arrive late, it can be a bit challange to know where to go
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The responsive and responsible mannerism of the staff to my requests is well appreciated.
Stayed 7 nights in Dec 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Surprised😯!!!

This is my home away from home! Stayed here for years and for the first time my room was not clean, just neat!!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place for all your Nairobi ttd- things to do!

I truly love staying at Chester House -it is my home away from home! The place is clean, staff is friendly, & professional & go above and beyond to make sure your stay is as perfect as you want it to be! CH is perfectly situated close to everything -highway, local transport, walking distance to all CBD places one needs -supermarkets, government/business offices, church, gym, clubs, restaurants etc you name it & Chester is close to it!
Stayed 14 nights in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Enough space
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I think the place need some renovation and upgrade. There’s always some issues with elevators.
Stayed 4 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t even book this one!!!
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The website is deceiving. Too dirty. Left after 10 minutes and booked another hotel. Will request for a refund
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fint værelse
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness

Gut für den Zwischenstop

Wir waren sowohl vor als auch nach unserer Safari im Chester. Die Zimmer sind wirklich groß und entsprechen der Beschreibung aber die Badezimmer insbesondere die Armatouren sind die reinste Katastrophe. Der service ist freundlich aber man muss, obwohl für zwei Personen gebucht, hinter der Ausstattung für die zweite Person hinterher telefonieren. Das Frühstück ist einfach Mega. Alles in allem o. K. um einen Zwischenstop einzulegen.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Centralt hotel til god pris

Meget centralt hotel, god udsigt og stor altan. Men det trænger til en opdatering, dette er dog afspejlet i prisen.
Stayed 1 night in Jun 2024