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Bliss haven apartments

4.5 star property
Luxury hotel with a full-service spa connected to a shopping center in Nairobi

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Photo gallery for Bliss haven apartments

Executive Apartment, Private Pool, Pool View | View from room
Executive Apartment, Private Pool, Pool View | Spa | Sauna, Swedish massages, body scrubs, facials, manicures and pedicures
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas
Superior Apartment | Private kitchen | Mini-fridge, microwave, oven, stovetop
Superior Studio Suite | Egyptian cotton sheets, premium bedding, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Kitchen
  • Bar
  • Spa
  • Breakfast available

Room options

View all photos for Comfort Apartment

Egyptian cotton sheets, premium bedding, individually decorated

Comfort Apartment

Highlights

Yard
Individually furnished
Individually decorated
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Superior Apartment

Highlights

Yard
Individually furnished
Individually decorated
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Egyptian cotton sheets, premium bedding, individually decorated

Superior Studio Suite

Highlights

Yard
Individually furnished
Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment

Classic Apartment | View from room

Classic Apartment

Highlights

Yard
Individually furnished
Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Family Apartment

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, Private Pool, Pool View

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas

Executive Apartment, Private Pool, Pool View

Highlights

Yard
Individually furnished
Individually decorated
Private pool
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
  • 8 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
12168-0400, Nairobi, Nairobi, Nairobi City, WESTLANDS

What's nearby

  • Sarit Centre - 16 min walk - 0.9 miles
  • Westgate Shopping Mall - 2 min drive - 1.2 miles
  • University of Nairobi - 3 min drive - 1.9 miles
  • Yaya Centre - 5 min drive - 2.1 miles
  • United Nations Office at Nairobi - 9 min drive - 3.9 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪Anghiti Indian Restaurant - ‬10 min walk
  • ‪The Beer District - ‬17 min walk
  • ‪Barista & Co Specialty Coffee Roasters - ‬4 min drive
  • ‪Art Caffe - ‬8 min walk
  • ‪Wet Lounge - ‬8 min walk

About this property

Bliss haven apartments

Luxury hotel located in Muthangari
Consider a stay at Bliss haven apartments and take advantage of a swim-up bar, a poolside bar, and a coffee shop/cafe. Indulge in a manicure/pedicure, a body scrub, and a massage at Queens spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Breakfast (surcharge), luggage storage, and a water dispenser
  • Outdoor furniture, coffee/tea in the lobby, and coworking spaces
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and bidets
  • 55-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Hair salon
  • Lockers
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk chair
  • Fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's Bliss mobile app before check-in

Access methods

Host will greet you, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: USD 7 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 8 for adults and USD 7 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Pool fee: USD 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa and PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Bliss haven apartments Hotel
Bliss haven apartments Nairobi
Bliss haven apartments Hotel Nairobi

Frequently asked questions

Does Bliss haven apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Bliss haven apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bliss haven apartments ?

Self parking is free at this property.

What time is check-in at Bliss haven apartments ?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Bliss haven apartments ?

Check-out is at 10:00 AM.

Where is Bliss haven apartments located?

Located in Muthangari, this luxury hotel is within 1 mi (2 km) of UNHCR Kenya and Sarit Centre. Oshwal Religious Centre and Westgate Shopping Mall are also within 2 mi (3 km).

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Bliss haven apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 4 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Petrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay at with a new restaurant. Enjoyed my stay
Stayed 1 night in Aug 2024

8/10 Good

nadia

Liked: Cleanliness
The place is very clean and the sheets as well
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the price is unbeatable for what they offer
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and affordable
Stayed 7 nights in Feb 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and beautiful quiet environment.enjoyed my stay
Stayed 1 night in Jun 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place as a couple

My wife and I enjoyed the stay at bliss. We will revisit it.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super nice stay in a very safe area. There were protests in Nairobi so I stayed in the apartments for several days and felt very safe and comfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The house was beautiful.real value for money.thank you Daniel
Stayed 1 night in Jul 2023

4/10 Poor

O'Brian

Liked: Staff & service, amenities
Poor bathroom shower drainage. Poor cable tv access.
Stayed 7 nights in Dec 2024

8/10 Good

EULALEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything about the property. The host Daniel is very pleasant and helpful.
Stayed 19 nights in Feb 2024

8/10 Good

Gezahegn Kebede

Liked: Cleanliness, property conditions & facilities
They only need to have a facility where guests who check out on time store their luggages till the time of departure.
Stayed 2 nights in Oct 2023

2/10 Terrible

Alanvius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Find out for yourself
Stayed 8 nights in Jul 2024

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper direction, the bath leaking water everywhere dangerous could slip and hurt the mates very slippers i only stay for a night that was enough.
Stayed 2 nights in Apr 2024

4/10 Poor

Frankie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a decent place, lacking a few things. The person in charge is super stingy. We lost electricity, the contact person only paid a little bit and we ran out of electric, again. This time they took the token box and we had to sit in darkness for a while. The employees were great. I need reliable electric for internet for work purposes and this isn’t the place for that.
Stayed 6 nights in May 2024

8/10 Good

Jonathan

Liked: Staff & service
For the price this was ok, the staff were friendly and housekeeper provided laundry service and also offered to clean shoes and sandals for which I tipped. The pool charged 700 Kes per day to use which was not advertised in the ad. There was cockroach infestation in the kitchen at arrival which got much worse within days. After speaking to the owner fumigation was offered. I had to ask to move to a different apartment while this was done. After there was dead roaches however the infestation was gone. I did notice another adult cockroach on my last night there under the water dispenser so it seems to be an ongoing issue. I've read this is common in Nairobi and the owner was accommodating which I appreciate. The restaurant downstairs was nice and had a good patio area. The staff and guards were all friendly and helpful and made me feel safe on my stay. Overall it was decent for the price.
Stayed 18 nights in Jan 2024

2/10 Terrible

Gesi-ere

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience with them. The quality/amenities of what I booked for was not what was provided. For instance I booked for a full apartment with kitchen and pool available, however, I was given a very tiny bed sitter with a kitchenette and no pool or bar whatsoever as was advertisd.The standard of accommodation provided was very poor in comparison to the amount I paid for. A friend booked more than 2x cheaper accommodation close to the test center and was 10x bigger, beautiful and better than Bliss Haven apartment.That was when I further saw that I have been cheated. Furthermore, there was dishonesty in the location advertised. Because my test center is in Westlands, I searched for accommodations around Westlands and found Bliss Haven apartments which displays Westlands as location. However, I was taken to Kaisa gardens, located in a totally different region away from Westlands. They were not also honest when they advertised the apartment as fully refundable. When I tried to cancel booking way ahead of the stipulated deadline, because my flight arrival time would be 4am about 6 hours before the check in time, I saw that only 50% was refundable. And even when I pleaded for a hold in area, I wasn't provided any, not even the option to hold on at the security post, even though I had paid fully for my the accomodation. So on the day of my arrival I had to stay outdoors, in the cold in Kenya until 1pm! Bliss Haven apartments made my visit to Kenya a horrible one!!
Stayed 3 nights in Apr 2025

4/10 Poor

MATHIAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Uganda

Stayed 5 nights in Oct 2023

10/10 Excellent

Ken

Stayed 1 night in Aug 2023