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New Normal Hotel in MATSUYAMA

Property class: 2.5

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Photo gallery for New Normal Hotel in MATSUYAMA

A hotel bathroom with a sink, mirror, and towel dispenser. - New Normal Hotel in MATSUYAMA (Naha)
A remote control with buttons for Netflix, Hulu, and U-NEXT. - New Normal Hotel in MATSUYAMA (Naha)
A hotel bathroom with a sink, mirror, and a microwave on a countertop. - New Normal Hotel in MATSUYAMA (Naha)
A building with a sign that reads "New Normal Hotel." - New Normal Hotel in MATSUYAMA (Naha)
An elevator with a control panel, informational signs, and a door with a window. - New Normal Hotel in MATSUYAMA (Naha)
Close to Naminoue Beach and Tomari Port, New Normal Hotel in MATSUYAMA has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a window with curtains, an air conditioning unit, and a wall-mounted light switch.

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, City View, Non-smoking

Premium bedding, desk, blackout drapes, WiFi (free)

Standard Double Room, City View, Non-smoking

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non-smoking

Premium bedding, desk, blackout drapes, WiFi (free)

Double Room, Non-smoking

  • Sleeps 7
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, desk, blackout drapes, WiFi (free)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Naha City Centre, a neighborhood in Naha, is home to New Normal Hotel in MATSUYAMA. Kokusai-dori Shopping Street and DFS Galleria Okinawa are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Naminoue Beach and Senaga Island. Looking to enjoy an event or a game while in town? See what's happening at Onoyama Athletic Park or Okinawa Cellular Stadium. Visit our Naha travel guide
Map
Matsuyama 1-35-14, Naha, Okinawa, 900-0031

What's nearby

  • A traditional Japanese temple on a cliff overlooking a beach with clear blue water.
    Naminoue Beach
    8 min walk - 0.5 miles
  • A coastal cityscape with a harbor, industrial buildings, and a mix of residential and commercial structures.
    Tomari Port
    8 min walk - 0.5 miles
  • A coastal area with a traditional building on a cliff, clear turquoise waters, and a sandy beach.
    Naminouegu Shrine
    9 min walk - 0.5 miles
  • A busy urban street lined with palm trees, taxis, and brightly lit shops.
    Kokusai-dori Shopping Street
    10 min walk - 0.6 miles
  • A cityscape with modern buildings, a prominent lighthouse, and a green-roofed house.
    Okinawa Prefectural Office
    15 min walk - 0.8 miles

Getting around

  • Miebashi Station
    11 min walk
  • Naha Airport (OKA)
    11 min drive

Restaurants

  • 次郎長寿司 若狭店
    1 min walk
  • 島唄やーにんじゅ
    3 min walk
  • やっぱりステーキ1st カクテルプラザ店
    2 min walk
  • やっぱり食べほ
    2 min walk
  • 寄居
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is New Normal Hotel in MATSUYAMA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

New Normal Hotel in MATSUYAMA doesn't offer parking.

What time is check-in at New Normal Hotel in MATSUYAMA?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at New Normal Hotel in MATSUYAMA?

Check-out is at 10:00 AM.

Where is New Normal Hotel in MATSUYAMA located?

Located in Naha City Centre, this hotel is within a 10-minute walk of Fukushūen Garden, Tomari Port, and Naminoue Beach. Kokusai-dori Shopping Street and Naha Cruise Terminal are also within 1 mi (2 km). Miebashi Station is 11 minutes by foot and Kenchomae Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Normal Hotel in MATSUYAMA Reviews

7.8

Good

8.2

Cleanliness

8.2

Amenities

7.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Aoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

???

Check in and check out system we’re symple and I like it
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting in was a nightmare. MAPS.me did not show the correct location. Access instructions did not arrive in my electronic mailbox before my arrival. The instructions turned out to be a poor and only partial translation from the Japanese. Super complicated! Once in my room, everything was spotlessly clean, supplies were meticulously complete, and all appliances functioned perfectly. Eventually I met two employees who were most helpful.
Stayed 14 nights in Feb 2023
Verified review

8/10 Good

KOUJI

Liked: Staff & service, amenities, property conditions & facilities
ありん子が部屋に入っていたのが、残念でしたが、それ以外は大満足です アプリ内蔵テレビが有ると 自宅にいるみたいにくつろげるので 良かったです 10月にまた沖縄行く時も お願いしようと思っています
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

NAOKI

Liked: Cleanliness
コンビニまで遠い
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Masafumi

Liked: Cleanliness, property conditions & facilities
チェックインは思ったより簡単でした。 部屋は綺麗で広く、洗濯機は便利で浴室乾燥があるので外出したいる間に乾燥出来て最高でした！ １つだけ欠点がベッドが油断すると動く事。 タイヤが付いているので、もたれると動きます。
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

yoshitaka

Liked: Cleanliness
Disliked: Staff & service
常駐スタッフいないけど、価格でまあ良かったかな
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
繁華街なので週末は少し深夜のお外が賑やかでした…それ以外は特に不満も無く滞在出来ました
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
周りが飲み屋なので夜怖い
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Shoichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機と浴室乾燥機が部屋にあり、助かりました。 湯船と洗い場があるのも良かったです。
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Mei

まあよかった
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Shoichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機や電子レンジがあり風呂とトイレが別で風呂には乾燥機もあり6日滞在も快適でした。ただ事前に登録していたがチェックインが分かりにくくもう少し分かりやすいチェックインにして欲しい。
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

waa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い

部屋が広い
Stayed 13 nights in Apr 2022
Verified review

4/10 Poor

Joe

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
近くに行きたい居酒屋さんがたくさんあったので便利でした。また部屋も綺麗でした。 悪い点は、まず絵のセンスが壊滅的に悪いです。大きいモナ・リザの肖像画に血を思わせるような赤色でペイントしており、怖すぎて寝れません。 次に、ベランダのドアを少し開けておかないと気圧の関係でクーラーの辺りからお経のような音がして寝れません。 最後に、チェックインの方法が難しく、時間を取られました。これだけ難しいなら、レセプションに1人従業員を置いたほうが効率的な気がします。
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

yukina

Liked: Staff & service, amenities, property conditions & facilities
脱衣所がありませんでした。 あとはシーツの匂いが…。 洗面、トイレ床や棚に少しほこりが…。 洗濯機、浴室乾燥は助かりました。 サブスクリプションも充実。 新しくキレイな宿泊施設でした。 ありがとうございました。
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Shingo

Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Yoshikawa

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

NAYUKO

Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Rasmus

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023
Verified review

2/10 Terrible

masuda

Stayed 7 nights in Dec 2023
Verified review

8/10 Good

NOBORU

Disliked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023