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Nishitetsu Hotel Croom Nagoya

3.0 star property
Hotel with a 24-hour front desk, near Nagoya Castle

Choose dates to view prices

Photo gallery for Nishitetsu Hotel Croom Nagoya

Lobby
Daily buffet breakfast (JPY 1800 per person)
Exterior
In-room safe, free WiFi, bed sheets, wheelchair access
Lobby
Nestled in Nagoya City Centre, Nishitetsu Hotel Croom Nagoya offers a haven with an indoor public bath and dry cleaning/laundry services. Relax with free in-room WiFi, take advantage of the 24-hour front desk, luggage storage, elevator and vending machine while previous guests praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Rainfall showerhead
Free bottled water
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Free bottled water
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003

What's nearby

  • Chubu Electric MIRAI TOWER - 3 min walk - 0.2 miles
  • Oasis 21 - 4 min walk - 0.3 miles
  • Osu Shopping District - 15 min walk - 0.8 miles
  • Nagoya Castle - 18 min walk - 1.0 mile
  • Nagoya Station Tourist Information Center - 4 min drive - 2.0 miles

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 55 min drive

Restaurants

  • ‪日本酒処華雅 - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪台湾ラーメン 仙 - ‬1 min walk
  • ‪新時代名古屋錦本店 - ‬2 min walk
  • ‪割烹 駄々 - ‬1 min walk

About this property

Nishitetsu Hotel Croom Nagoya

Hotel near Osu Shopping District
Close to Nagoya Castle, Nishitetsu Hotel Croom Nagoya provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • An elevator, luggage storage, and a vending machine
  • A front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 242 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Frequently asked questions

Is Nishitetsu Hotel Croom Nagoya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nishitetsu Hotel Croom Nagoya?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Nagoya?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Nishitetsu Hotel Croom Nagoya?

Check-out is at 11 AM.

Where is Nishitetsu Hotel Croom Nagoya located?

Located in Nagoya City Centre, this hotel is within 1 mi (2 km) of Hisaya Odori Park, Osu Shopping District, and Nagoya Castle. Hisaya-oodori Park and Chubu Electric MIRAI TOWER are also within 5 minutes. Hisaya-odori Station is only a 3-minute walk and Sakae Station is 8 minutes.

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Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable—no complaints.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2025

8/10 Good

Kwokshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025

6/10 Okay

Kent

Yeah we had bugs in the room. Liked the place, good location, nice hotel,the bugs were a turn-off. Otherwise a good location,
Stayed 2 nights in Jul 2025

10/10 Excellent

Damien Kin Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with very friendly and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem eine super Unterkunft, sehr nette und aufmerksame Angestellte, sauberes Zimmer und gute Ausstattung
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Nagoya

This is an amazing hotel. Really impressed with the hotel condition and service. I put do not disturb for the whole stay but the hotel hang the fresh towel and water bottles everyday in front of the door.. this is a very nice gesture. The area is quiet but very convenient, near to Sakae shopping district with walkable around 8’ walk. Just beside the hotel there’s 7eleven too. I will be back to this hotel for sure.
Stayed 3 nights in May 2025

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy transportation and next to a very lively area, tons of dining/shopping options. Room is tiny. Plenty of washer/dryer in the laundry room. The building is right by the street, but we didn’t hear any noise at night. Smart TV in the room is a nice touch, we were able to watch Harry Potter on Netflix, which is not available in the U.S.
Stayed 4 nights in May 2025

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities
Room size small
Stayed 3 nights in May 2025

10/10 Excellent

Kheira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. Very central.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nagoya is not a touristic city and the staff has no information about restaurants, a map with interesting places to go. I suggest also to have the address in Japanese characters for the taxi.
Stayed 1 night in May 2025

10/10 Excellent

Baluyut Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but strategically located. Easy to get around and nearest train station is just 2minutes away. Highly recommended and i would definitely stay in this hotel again when in Nagoya
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff and the clean hotel and rooms. The breakfast buffet offered a good selection of Japanese and Western food. The location is close by the subway and a popular restaurant/shopping district. This was my first time using a public bath, and I found the experience relaxing. The hotel offers 1 large hot water pool indoors and 2 smaller pools outside. The locker room area offers free water and other amenities to make the experience comfortable.
Stayed 2 nights in Apr 2025

6/10 Okay

Tanmay

Liked: Staff & service
Disliked: Cleanliness
Location was convenient, thats it. The bathroom was dirty n there were hairs in bathrub. Average hotel for average price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice. They had good recommendations for food but ended up going with a burger joint nearby. Hotel was clean and the room was good for our trip to Ghibli park.

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never disappointed Nishitetsu hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, incredibly comfortable and easy.
Stayed 3 nights in Aug 2024

8/10 Good

Norihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean but slightly narrow room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cathrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - clean and comfortable. Near a train station. Breakfast- not so many protein options
Stayed 1 night in Sep 2024

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time I've stayed there. Always come back here for my holidays from Australia. Beautiful bath. Highlight
Stayed 7 nights in Aug 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空調がベストな状態に整えられていて過ごしやすい。朝食が美味しい。部屋がとても綺麗な状態で保たれている。
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuen shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

4/10 Poor

ジュンジ

Liked: Cleanliness, staff & service
ベッドルームと廊下の間に空間が無く別室のドアの開閉音がうるさかった。
Stayed 1 night in Aug 2025

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