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Candeo Hotels Nagasaki Shinchi Chinatown

3.5 star property
This peaceful hotel near Nagasaki Dejima offers a perfect balance of relaxation and convenience, with spa treatments for those seeking rejuvenation

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Building design - Candeo Hotels Nagasaki Shinchi Chinatown (Nagasaki)
Daily buffet breakfast (JPY 2530 per person) - Candeo Hotels Nagasaki Shinchi Chinatown (Nagasaki)
Exterior - Candeo Hotels Nagasaki Shinchi Chinatown (Nagasaki)
Lobby - Candeo Hotels Nagasaki Shinchi Chinatown (Nagasaki)
Public bath - Candeo Hotels Nagasaki Shinchi Chinatown (Nagasaki)
Candeo Hotels Nagasaki Shinchi Chinatown provides a tranquil base for travelers. Guests can enjoy treatments at the full-service spa, stay connected with complimentary in-room WiFi, and rely on the helpful staff available around the clock at the front desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for View Bath Twin, Non Smoking

View Bath Twin, Non Smoking | Blackout drapes, free WiFi, bed sheets

View Bath Twin, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Private Spa Triple, Non Smoking

Private Spa Triple, Non Smoking | Blackout drapes, free WiFi, bed sheets

Private Spa Triple, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Twin Beds

About the neighborhood

Located in Nagasaki, Candeo Hotels Nagasaki Shinchi Chinatown is in the historical district. Nagasaki Dejima and Megane Bridge are notable landmarks, and the area's natural beauty can be seen at Glover Garden and Peace Park. Oura Church and Nagasaki Museum of History and Culture are two other places to visit that come recommended. Guests appreciate the hotel's location for the sightseeing. Visit our Nagasaki travel guide
Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841

What's nearby

  • Hamanomachi Arcade
    Hamanomachi Arcade
    3 min walk - 0.2 miles
  • Shianbashi Alley
    Shianbashi Alley
    3 min walk - 0.2 miles
  • Megane bashi (Glass-bridge) in Nagasaki, Japan (text means Nagasaki Tou-Kai, Nagasaki Lantern Festival); Shutterstock ID 422227444; Purchase Order: -
    Megane Bridge
    7 min walk - 0.4 miles
  • Glover Garden
    Glover Garden
    14 min walk - 0.8 miles
  • Nagasaki Dejima
    3 min walk - 0.2 miles

Getting around

  • Nagasaki Station
    7 min drive
  • Nagasaki Airport (NGS)
    42 min drive

Restaurants

  • 餃子の王将浜の町店
    3 min walk
  • 京華園
    1 min walk
  • かにや 銅座本店
    2 min walk
  • 岩崎本舗西浜町店
    1 min walk
  • 五人百姓
    2 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel near Nagasaki Dejima
Located close to Megane Bridge and Nagasaki Museum of History and Culture, Candeo Hotels Nagasaki Shinchi Chinatown provides a full-service spa. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Smoke-free premises and a vending machine
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 207 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Frequently asked questions

Is Candeo Hotels Nagasaki Shinchi Chinatown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Candeo Hotels Nagasaki Shinchi Chinatown doesn't offer parking.

What time is check-in at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-out is at 11:00 AM.

Where is Candeo Hotels Nagasaki Shinchi Chinatown located?

Located in Nagasaki Chinatown, this spa hotel is within a 10-minute walk of Nagasaki Dejima and Megane Bridge. Glover Garden and Oura Church are also within 1 mi (2 km). Nagasaki Station is 21 minutes by foot.

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Reviews

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 470 out of 774 reviews
Rating 8 - Good. 233 out of 774 reviews
Rating 6 - Okay. 51 out of 774 reviews
Rating 4 - Poor. 15 out of 774 reviews
Rating 2 - Terrible. 5 out of 774 reviews

Reviews

Verified

10/10 Excellent

Johan

Liked: Cleanliness, amenities
Great location, staff and rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location close to great shopping, interesting restaurants & attractions of interest. The food quality of the breakfast served is of a high standard. The onsen is also excellent, especially having an outdoor hot pool; wonderful to relax after a long day starring up at the night sky! All of the staff members we dealt with were polite, helpful & professional. We would definitely stay again when visiting Nagasaki 🇯🇵.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jason Kin Cheung

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, enjoyed the sitting area where I could lay back with a book and relax. The outdoor public bath was a big plus especially during the winter weather.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Great onsen. Good value and location.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hung Yuan

Liked: Cleanliness, staff & service, amenities
Hotel amenities were nice. Onsen was good. Breakfast is too expensive and the location was far from the main Nagasaki station.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool. Good location. Good breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of my favourite hotel. Room was cozy, nice, tidy and modern. They had washer and dryer so i could do the laundry. There's paid vehicle parking at a discounted rate in the multi-storey carpark beside the hotel. There's a nice small japanese restaurant beside the hotel on the ground floor that sells excellent grilled Saba fish and unagis. It's a nice walkable distance to the nearby shopping street with alot of food there as well.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

NATASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Hotel service is good.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love the room. The Onsen also great especially the outdoor open air Onsen. Will stay again when in Nagasaki.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Li Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel especially for the price. Room was comfy and all. Loved the Chinatown location which is a bit more on the edgy side.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 loved staying at the Candeo Nagasaki! The rooms were a little small but very efficiently laid out with a fantastic view. The view from the outdoor onsen was beautiful and we used every night. We loved being so close to Chinatown and there were many amazing restaurants within walking distance.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good place near Chinatown and the port. Public bath on the roof and breakfast were big pluses for this property. Room was fine, ten minutes from the train station by streetcar. About as expected by Candeo standards. Breakfast can be crowded if a tour group in staying at the hotel, they eat at the same time due to their schedule.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
❤️ Location was great to see some of the big sights around the Nagasaki. 💔 The floors were not as clean and it did have some viable stains.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candeo Can Do!!

Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Yusa

Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Franck van den

Liked: Cleanliness, property conditions & facilities
Nice new modern building but no pool. Sauna is nude . Breakfast is always with cue, we did 7:30 and 08:30 and 09:30. Waiting everywhere 30 minutes.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Shane and Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Shaney property very nice

Very new hotel. Lovely staff. Rooms are the best part although I wish the bed had room on both sides to get out (large room with sitting area and fridge!). Breakfast wasn’t very exciting but typical of Japan hotel to try to do everything not so well. But lovely staff and very clean and organized. Spa on top floor was lovely. I looked in but didn’t use it. Very convenient to buses and trams and at the doorstep of China town which is like literally one block. Overall it was nice property and worth staying away from the main train station. Nagasaki wasn’t my favorite city to visit but interesting for sure. Cold weather in January didn’t help of course.
Stayed 3 nights in Jan 2025