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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
Hotel with a full-service spa, steps from Nagasaki Dejima

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Lobby
Building design
Exterior
1 bedroom, blackout drapes, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Bathrobes
Shower/tub combination
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | 1 bedroom, blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841

What's nearby

  • Nagasaki Dejima - 1 min walk - 0.1 miles
  • Hamanomachi Arcade - 3 min walk - 0.2 miles
  • Glover Garden - 14 min walk - 0.8 miles
  • Oura Church - 16 min walk - 0.9 miles
  • Nagasaki Atomic Bomb Museum - 4 min drive - 2.5 miles

Getting around

  • Nagasaki Station - 20 min walk
  • Nagasaki Airport (NGS) - 36 min drive

Restaurants

  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪西湖 - ‬2 min walk
  • ‪楊家菜房翠獅庭 - ‬2 min walk
  • ‪福寿 - ‬1 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel near Nagasaki Dejima
Located close to Megane Bridge and Oura Church, Candeo Hotels Nagasaki Shinchi Chinatown provides a full-service spa. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and an elevator
  • A vending machine and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 207 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Frequently asked questions

Is Candeo Hotels Nagasaki Shinchi Chinatown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Nagasaki Shinchi Chinatown?

Candeo Hotels Nagasaki Shinchi Chinatown doesn't offer parking.

What time is check-in at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-out is at 11:00 AM.

Where is Candeo Hotels Nagasaki Shinchi Chinatown located?

Located in Nagasaki Chinatown, this spa hotel is within a 10-minute walk of Nagasaki Dejima and Megane Bridge. Glover Garden and Oura Church are also within 1 mi (2 km). Nagasaki Station is 20 minutes by foot.

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Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 610 reviews
Rating 8 - Good. 185 out of 610 reviews
Rating 6 - Okay. 47 out of 610 reviews
Rating 4 - Poor. 9 out of 610 reviews
Rating 2 - Terrible. 5 out of 610 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love the room. The Onsen also great especially the outdoor open air Onsen. Will stay again when in Nagasaki.
Stayed 2 nights in Apr 2025

10/10 Excellent

Li Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great
Stayed 2 nights in May 2025

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice experience
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good place near Chinatown and the port. Public bath on the roof and breakfast were big pluses for this property. Room was fine, ten minutes from the train station by streetcar. About as expected by Candeo standards. Breakfast can be crowded if a tour group in staying at the hotel, they eat at the same time due to their schedule.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
❤️ Location was great to see some of the big sights around the Nagasaki. 💔 The floors were not as clean and it did have some viable stains.
Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here—thank you!
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2025

6/10 Okay

Esther

Disliked: Amenities, property conditions & facilities
The hotel was just ok and if you are looking for a place to sleep it was “fine”. Room set up was awkward (had to crawl across the bed to get out of it) and the property/furnishings seemed very “worn”.
Stayed 2 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Junpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった点は、①清潔なところ、②新地中華街のバスセンターが近く空港からのアクセスが良い点(バス停から徒歩5分ほど)、③最上階に大浴場・露天風呂付きがある点です。ゆったり市内の旅行を楽しみ、夜に大浴場に入れるのは最高でした。 There are three recommended points. Firstly, cleanness. The hotel has been built in March 2020. That's why room and facility are very clean. Secondly, good access from bus stop of Chinese town. So, it's convenient for visitors from Nagasaki airport. I can strongly reccomend thoes who want to have easy access from airport. In addition, there are many famous Chinese restaurants. It's also good. Lasty, large public bath and sauna. There are two public bath, one indoor and one outdoor. Visitors can relax and relieve their stress and fatigue of traveling. After traveling in Nagasaki city and enjoying dinner, having good bath experience will make you relax.
Stayed 2 nights in Feb 2025

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candeo Can Do!!

Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

8/10 Good

Yusa

Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

10/10 Excellent

たかこ

Liked: Cleanliness, amenities, property conditions & facilities
施設自体が新しくて、インテリアもおしゃれで快適でした。朝食もバラエティ豊かでおいしいし、スタッフさんの対応もキビキビしていて気持ちがよかったです。コスパ◎でとてもおすすめです！
Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Liked: Cleanliness, amenities
中華街に近く便利でした。
Stayed 2 nights in Apr 2025

8/10 Good

misako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

MIU

Stayed 2 nights in May 2025

10/10 Excellent

TAKENAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれいで観光地にアクセスしやすかったです！
Stayed 2 nights in Apr 2025