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ANA Holiday Inn Resort Karuizawa by IHG

3.0 star property
Mineral hot springs and charming streets await at President Resort Hotel Karuizawa, where relaxation meets the scenic beauty of this mountain retreat

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Photo gallery for ANA Holiday Inn Resort Karuizawa by IHG

Spa - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)
Restaurant - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)
Exterior - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)
Indoor pool - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)
Bar (on property) - ANA Holiday Inn Resort Karuizawa by IHG (Naganohara)
Travelers enjoy the indoor mineral hot spring at President Resort Hotel Karuizawa, with two pools and a peaceful terrace for relaxation. The hotel offers easy access to Old Karuizawa Ginza Street, and the staff is ready to help with local recommendations.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed (Forest View)

Standard Room, 1 Queen Bed (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Standard Room, 1 Queen Bed (Forest View)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Forest View)

Standard Room, 2 Twin Beds (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Standard Room, 2 Twin Beds (Forest View)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Forest View)

Premium Room, 2 Twin Beds (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Premium Room, 2 Twin Beds (Forest View)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Family Suite, 1 Bedroom (Forest View)

Family Suite, 1 Bedroom (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Family Suite, 1 Bedroom (Forest View)

  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, WiFi, bed sheets

Standard Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Japanese)

Premium Room, 2 Twin Beds (Japanese) | Down comforters, in-room safe, WiFi, bed sheets

Premium Room, 2 Twin Beds (Japanese)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Mountain View

Premium Room, 2 Twin Beds, Mountain View | Down comforters, in-room safe, WiFi, bed sheets

Premium Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Down comforters, in-room safe, WiFi, bed sheets

Premium Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Suite, 1 Bedroom (Forest View)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Forest View)

Suite, 2 Bedrooms (Forest View) | Down comforters, in-room safe, WiFi, bed sheets

Suite, 2 Bedrooms (Forest View)

  • 40 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds

View all photos for Family Suite, 1 Bedroom, Mountain View

Family Suite, 1 Bedroom, Mountain View | Down comforters, in-room safe, WiFi, bed sheets

Family Suite, 1 Bedroom, Mountain View

  • 40 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Accessible, Mountain View

Premium Room, 2 Twin Beds, Accessible, Mountain View | Down comforters, in-room safe, WiFi, bed sheets

Premium Room, 2 Twin Beds, Accessible, Mountain View

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms (Pet Friendly)

Room, 2 Bedrooms (Pet Friendly) | Down comforters, in-room safe, WiFi, bed sheets

Room, 2 Bedrooms (Pet Friendly)

  • 79 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Down comforters, in-room safe, WiFi, bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Located in Naganohara, ANA Holiday Inn Resort Karuizawa by IHG is in the mountains. Karuizawa Snow Park and Karuizawa Indoor Tennis Court are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Karuizawa Ginza Street and Karuizawa Prince Shopping Plaza. Karuizawa Toy Kingdom and Karuizawa Lake Garden are not to be missed. Spend some time exploring the area's activities, including skiing. Visit our Naganohara travel guide
Map
Naganoharamachi Kitakaruizawa 2032-16, Naganohara, Gunma, 377-1412

What's nearby

  • Girl in Forest and Snow
    Karuizawa Snow Park
    2 min walk - 0.1 miles
  • Shiraito Falls
    Shiraito Falls
    28 min drive - 7.5 miles
  • Sunset in Prince Shopping plaza Karuizawa.
    Karuizawa Prince Shopping Plaza
    61 min drive - 16.0 miles
  • Karuizawa Toy Kingdom
    29 min drive - 9.7 miles
  • Old Karuizawa Ginza Street
    57 min drive - 14.7 miles

Getting around

  • Sakudaira Station
    31 min drive

Restaurants

  • CALOSA
    3 min walk
  • tags coffee
    3 min walk
  • Asama Hutte
    14 min drive
  • カロッサマウンテンキッチン
    3 min walk
  • 星の子
    12 min drive

About this property

ANA Holiday Inn Resort Karuizawa by IHG

Hotel near Karuizawa Snow Park
Located close to Old Karuizawa Ginza Street and Karuizawa Stone Church, ANA Holiday Inn Resort Karuizawa by IHG provides a golf course, an indoor mineral hot spring (onsen), and a terrace. With amenities like ski passes and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 hot springs. Enjoy the 24-hour gym, as well as activities like snowboarding. In addition to a restaurant, guests can connect to in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • Golf cart on site, smoke-free premises, and a vending machine
Room features
All 102 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and safes.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Wardrobes/closets, refrigerators, and children's slippers

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 3,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Things to do

  • 18-hole golf course
  • 2 hot springs
  • 24-hour gym
  • Children's pool
  • Golf carts
  • Indoor pool
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 106 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 5000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Rollaway bed fee: JPY 5000 per night
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM
Hot springs access available from 6:00 AM to midnight
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does ANA Holiday Inn Resort Karuizawa by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is ANA Holiday Inn Resort Karuizawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at ANA Holiday Inn Resort Karuizawa by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at ANA Holiday Inn Resort Karuizawa by IHG?

Check-out is at 11:00 AM.

Where is ANA Holiday Inn Resort Karuizawa by IHG located?

Located near the slopes, this Naganohara hotel is in the mountains, steps from Karuizawa Snow Park, and within 12 mi (20 km) of Karuizawa Stone Church and Karuizawa Toy Kingdom. Hiroshi Senju Museum and Karuizawa Indoor Tennis Court are also within 12 mi (20 km).

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Reviews

ANA Holiday Inn Resort Karuizawa by IHG Reviews

8.4

Very Good

8.6

Cleanliness

6.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 101 out of 223 reviews
Rating 8 - Good. 82 out of 223 reviews
Rating 6 - Okay. 25 out of 223 reviews
Rating 4 - Poor. 8 out of 223 reviews
Rating 2 - Terrible. 7 out of 223 reviews

Reviews

Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, beautifully clean, fantastic staff. In a wonderful forest location and one of the best buffet breakfasts we’ve had.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice and clean. Staffs are nice as well.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ka Pui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Siu Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view! Excellent views of maple leaves! But a bit too far from the station.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the snow park was amazing but the service from the staff is what i will remember about the resort. They were all very lovely and welcoming! Excellent job team!!! 👍
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have staff that speak really good English. Room is spacious. Golf court locates just next to the hotel. There is also an indoor swimming pool additional to the hot spring. It is a pity that time is tight and cannot try the pool.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, must go place
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the hidden high value spot in Karuizawa area.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Toshiki

Clean and good hotel.
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Clean, nice buffet
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Arie

Liked: Staff & service
It's very quiet and the staff is very friendly. I didn't like the the bed wes very small and for futon you get a blanket (I wouldn't call it a mattress) it's actually a skinny blanket and I slept on the hard floor the hole night
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Sau Wai Eliza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception staff don’t familiar with check in process.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Anrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごく綺麗なホテルでした！
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
しっかりとしたクオリティの滞在がリーズナブルにできます。私たちはビジネスで利用しましたが、家族連れの方たちからの人気が高そうです。 次回はプールやジムも利用してみたいです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tadahiro

Liked: Cleanliness, staff & service, property conditions & facilities
施設内が清潔に保たれておりました。 ホテルまでの道路以外は概ね満足でした。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

hung yi

Liked: Cleanliness, staff & service
Disliked: Amenities
客房良好舒適，但食物有待改進，穿梳巴士至酒店班次太少。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yue

Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせるホテルでした。 お部屋も広くてゆったりしており、リラックスできました。 子どもが遊べる設備もあり、子どももとても楽しそうにしていました。 家族連れにもおすすめできるホテルだと思います。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

MANA

Disliked: Cleanliness, staff & service, amenities
お部屋の清掃が行き届いて無いと感じました。空気清浄機の水タンクは垢まみれでした。 アメニティやサービスのコーヒーなど、使いまわしてるなと感じるほどクシャクシャで汚くとても残念でした。受付も外人さんが多く質問しても分からない事が多くとても不便でした。スキー場が近いので選びましたが、もう行かないと思います
Stayed 1 night in Feb 2026
Verified

8/10 Good

CHENG DA

Liked: Cleanliness, staff & service, amenities
除了洗衣機只有兩台真的太少了，非常難排到，其他都很棒
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities
先日お世話になりました。リニューアル前も宿泊しましたが、色々改善されていてこれぞ日本のホスピタリティと感じ大満足です。幼稚園、小学生の子供と一緒であれば、1泊ではものたりないくらい遊び場が充実しております。私自身海外も含め色々なホテルに泊まった経験がありますが、規模の大きさは除いて個人的には4つ星クラスのサービスでした。　朝のビュッフェが種類も豊富です。 また2,3月にお世話になりたいと思います。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

wing sze

Liked: Cleanliness, staff & service
Disliked: Amenities
客房夠新，夠大。全幢酒店只有4部洗衣乾衣機。步程十分鐘有滑雪場，有3所滑雪學校適合初學者。酒店非常遙遠（全部山路），距離車站王子商場需時35分鐘，没有街燈。駕車人士要十萬分小心隨時有野豬，狐狸，兔子經過。
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kenichi

Liked: Cleanliness, amenities, property conditions & facilities
日本人スタッフだけでなく外国人スタッフたちの対応姿勢が丁寧で良かったです。まだ不慣れな人もいるようでしたが、みな一生懸命に取り組んでいる様子でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

DOHYUNG

Liked: Cleanliness, staff & service, amenities
素晴らしいリゾートです。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

nakachi

Liked: Cleanliness, amenities, property conditions & facilities
夜遅くにチェックインしましたが、非常に丁寧対応頂きました。簡易ベットの準備がされていなかったのが、少し残念でした。
Stayed 1 night in Oct 2025