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The Guest House Japan Hakuba

Property class: 2.5

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Photo gallery for The Guest House Japan Hakuba

A snow-covered pathway leading to a building with a sloped roof and multiple windows. - The Guest House Japan Hakuba (Hakuba)
A modern treehouse with a glass enclosure, offering a view of the interior which includes a dining area and a seating space. - The Guest House Japan Hakuba (Hakuba)
A traditional Japanese-style room with tatami flooring, a wooden beam structure, and a sliding door. - The Guest House Japan Hakuba (Hakuba)
A modern house with a large glass window, a driveway, and a car parked in the background. - The Guest House Japan Hakuba (Hakuba)
A traditional Japanese-style room with wooden furniture, tatami mats, and large windows offering a view of the outdoors. - The Guest House Japan Hakuba (Hakuba)
A terrace, a garden, and a library are just a few of the amenities provided at The Guest House Japan Hakuba. Skiers and snowboarders can spend time on the slopes at this pension offering a free ski shuttle and ski storage. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Kitchen

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

A room with a loft bed, a ladder, a nightstand with a lamp, and a window with curtains.

Quadruple Room

  • Garden view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

A snow-covered landscape with trees and a building.

Triple Room

  • Garden view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Shared Dormitory, Women only

A room with tatami mats, a low wooden bed, a traditional Japanese room divider, a heater, and a window with curtains.

Shared Dormitory, Women only

  • Sleeps 2
  • 1 Twin Futon

View all photos for Luxury Chalet

A modern house with a large glass window, a driveway, and a car parked in the background.

Luxury Chalet

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds and 4 Twin Futons

View all photos for Comfort Cabin, Multiple Beds, Annex Building

Floor plans of a hotel with labeled rooms including a laundry, shower, double bed, kitchen, toilet, living & dining, and terrace.

Comfort Cabin, Multiple Beds, Annex Building

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Double Bed

About the neighborhood

Hokujo, a neighborhood in Hakuba, is home to The Guest House Japan Hakuba. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Hakuba travel guide
View more Pensions in Hakuba
Map
4980-7 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.1 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    10 min walk - 0.6 miles
  • Happo Information Center
    9 min walk - 0.5 miles
  • Happo-one Adam Gondola
    13 min walk - 0.7 miles
  • Happo One Sakka Ski Lift
    4 min drive - 1.1 miles

Getting around

  • Hakuba Station
    8 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    90 min drive

Restaurants

  • レストラン沙羅
    9 min walk
  • 八方飯店 - Happo Hanten
    7 min walk
  • Cru Cafe
    8 min walk
  • ライオンカフェ
    9 min walk
  • 白馬八方 おひょっくり 八方本店
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Guest House Japan Hakuba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Guest House Japan Hakuba?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at The Guest House Japan Hakuba?

Check-out is at 10 AM.

Where is The Guest House Japan Hakuba located?

Conveniently located near the ski slopes, this Hokujo pension is within a 15-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area, and Happo-one Adam Gondola. Happo Information Center and Hakuba Mini Train Park are also within 15 minutes.

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Reviews

The Guest House Japan Hakuba Reviews

10

Exceptional

9.8

Cleanliness

10

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at the Chalet. The Hosts were so friendly and helpful, and the accommodation was beautiful and spotless. Highly recommend!!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here! Everyone was super kind and thoughtful. I would definitely keep the Guest House in mind for future stays in Hakuba. Thank you for having me.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Koji and his team
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time and friendly owners

We went there for a day. The owners were super friendly and generous. The room is cozy and simple and the lounge area is very traditional.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

溫馨

旅館主人非常用心經營，非常舒服有回到家的感覺(*ﾟ∀ﾟ)早餐簡單好吃，語言溝通無礙，很棒的住宿經驗(^^♪
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese young owners and staff are very kind. They give absolutely outstanding services! Rooms were a bit small but very clean. Rooms were all private rooms. 2 private shower rooms in the first floor. No toilet in the guest room. We have been to Hakuba many times, and regret that we should have known here.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koji-sans guest house was incredible. The owners went out of their way to make our stay amazing. They drove us to the ski mountains, translated for us, had a piano concert for all the guests, cooked us an amazing lunch, and genuinely enjoyed just talking with us. The rooms were very comfortable, the breakfast was great, and we could not have picked a better place to stay. We will definitely be back next year!
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018