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Smile Hotel Nagano

Property class: 3

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Photo gallery for Smile Hotel Nagano

A reception desk with a sign reading "Smile Hotel" and a security camera above it. - Smile Hotel Nagano (Nagano)
A hotel with a modern design, featuring a prominent 'Smile Hotel' sign. - Smile Hotel Nagano (Nagano)
A reception desk with a sign that reads "Smile Hotel." - Smile Hotel Nagano (Nagano)
A person in a suit sitting at a table with a laptop and a drink, in a room with wooden paneling and tables. - Smile Hotel Nagano (Nagano)
A hotel room with two beds, a desk with a television, a small table, and a chair. - Smile Hotel Nagano (Nagano)
Near Zenko-ji Temple, Smile Hotel Nagano provides everything you need. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Non-smoking Single Room

A hotel room with a bed, a desk, a television, and a mirror.

Single Room, Non-smoking Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Twin Room, Non-smoking Twin Room

A hotel room with two beds, a small wooden table, and a sofa.

Twin Room, Non-smoking Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a small round table, a chair, a television, and a bedside table with a lamp.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a television, a window with curtains, and a coffee maker.

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk, a television, and a small table.

Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a telephone and a coffee maker, and a window with curtains.

Single Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Minamichitose, a neighborhood in Nagano, is home to Smile Hotel Nagano. Saiko-ji Temple and Saisho-in Temple are local landmarks, and the area's natural beauty can be seen at Myoko-Togakushi Renzan National Park and Joshin'etsu-kogen National Park. Kitano Cultural Center and Shiroyama Zoo are also worth visiting. Visit our Nagano travel guide
Map
1-12-4 Minamichitose, Nagano, Nagano, 380-0823

What's nearby

  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    4 min drive - 1.3 miles
  • Saisho-in Temple
    6 min walk - 0.4 miles
  • Gondo Shopping Street
    11 min walk - 0.6 miles
  • Japanese Traditional Paper Museum
    15 min walk - 0.8 miles
  • Nagano Prefectural Shinano Art Museum
    4 min drive - 1.3 miles

Getting around

  • Nagano Station
    3 min walk
  • Nagano (QNG)
    4 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    81 min drive

Restaurants

  • だいだらぼっち 二の坊
    1 min walk
  • よし家
    1 min walk
  • Tully's Coffee
    2 min walk
  • らーめんハウス　Nene
  • ふく八
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,000 for adults and JPY 700 for children

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 700 for children
  • Nearby parking fee: JPY 1200 per day (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Smile Hotel Nagano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smile Hotel Nagano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Nagano?

Check-out is at 11:00 AM.

Where is Smile Hotel Nagano located?

Located in Minamichitose, this hotel is within 1 mi (2 km) of Saiko-ji Temple and Zenko-ji Temple. Saisho-in Temple and Gondo Shopping Street are also within 15 minutes. Nagano Station and Nagano (QNG) are within a 5-minute walk.

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Reviews

Smile Hotel Nagano Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 102 reviews
Rating 8 - Good. 30 out of 102 reviews
Rating 6 - Okay. 24 out of 102 reviews
Rating 4 - Poor. 5 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

Reviews

Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Great staff, quiet, amazing breakfasts
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, helpful staff, very close to Nagano Station. Would recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nils-Fredrik

Liked: Cleanliness, staff & service, amenities
Nice and cheap hotel with great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and coffee, amazing staff service and convenient location close to Nagano station
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were friendly to foreigners.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jason Francis

Liked: Cleanliness, staff & service, amenities
Very friendly staff, superb walkable location from major malls and train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul John Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little dated, but it was clean, comfortable, and relatively large. Staff was great. I would stay here again.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Karine

Liked: Cleanliness, property conditions & facilities, room comfort

Good place

Good hotel near the station. Good breakfast.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The bed was comfortable, The bathroom was so small you could barely turn around in there . The step into and out of the bathroom was very high, a danger to the elderly and children. Not a good stay .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. The room was clean and spacious by Japanese standards. The bed was very comfortable as were the pillows and the duvet. The location was only a couple of blocks from the train station with shopping and restaurants. Great place to stay! Enjoyed it and would definitely recommend and stay again.
Stayed 1 night in May 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station. Staff were nice
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Amenities
Hotel was in a convenient location, short walk to station. Nothing special, expensive for what you get.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
As you walk up, how small the building is stands out, as is how the beat up the exterior looke, but once you walk into the lobby, you realize everything is going to be okay. Not only does everything look nice and clean, but even the smell is great. Staff makes check in great, and then when you get to the room, you once again are greated by a clean smell, something close to baby powder. The room is decent sized for the price, largely because the entrance has both a clothing cabinet and a table, chair, and mirror for makeup; I used the makeup table to keep a backpack on, freeing up desk space by the bed to set my laptop on. I slept very well here, largely because the AC actually works as advertised: I could actually get the room down to 20°C (68° F) at night. I liked the bed too, but it is the typical firm Japanese bed which some might not like. The location is also fantastic, as it is a short walk to Nagano Station, which also is the only walkable part of Nagano. The only negative is the view from the window, but I personally don't care about that much. Overall, fantastic hotel, and if I visit Nagano again, I'll likely stay here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and at a good price, very close to the train station 2 blocks only
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was smiling the hole time lol! Great place! Near Nagano station. Highly recommend! Never find places like this of price back home!! 5/5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff, and convenient location!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jason Francis

Liked: Cleanliness, staff & service, amenities
Walkable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nyambayar

Liked: Cleanliness, staff & service, amenities
Clean and tidy
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, close to train station, clean
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Alejandro

Disliked: Cleanliness
Old bathroom.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

清治

ok
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Kim

Liked: Staff & service
Disliked: Amenities
The staff were very nice. However, the hotel itself was somewhat rundown and older. The rooms were tiny and there was no place to store anything. It felt like we were staying in a tiny RV or trailer. The good thing is it was close to the train station. The breakfast was OK. I feel we paid too much for the room, as we looked it up the day we checked in and the rooms were about half the price of what we had paid. To use the tiny bathroom, you had to step up over a threshold, which was about 10 inches tall, which was inconvenient and dangerous.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Siong Goh

Liked: Staff & service
The hotel is near the train station but not worth the value paid for the stay
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

renier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left some items at the hotel and I know it's my fault, but after talking to them to solve... they put the address wrong and after that they never answered the phone, neither my cell phone nor the email. They made me lose 3 hours waiting for them to tell me later that it was their mistake, but they couldn't do anything else.
Stayed 2 nights in Apr 2026