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Ryokan Suminoyu

3.0 star property
Ryokan with a full-service spa, steps from Shibu

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Photo gallery for Ryokan Suminoyu

Reception
Front of property
Hot springs
View from property
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Breakfast Included

In-room safe, free WiFi, bed sheets

Japanese Style Room, Breakfast Included

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Half Board

In-room safe, free WiFi, bed sheets

Japanese Style Room, Half Board

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Room Only

In-room safe, free WiFi, bed sheets

Japanese Style Room, Room Only

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Map
Shibu-onsen, Shimotakai-gun, Yamanouchi, Nagano, 381-0401

What's nearby

  • Shibu - 1 min walk - 0.0 miles
  • Yudanaka Hot Spring - 2 min drive - 1.2 miles
  • Shiga Kogen Ski Area - 3 min drive - 1.7 miles
  • Jigokudani Monkey Park - 5 min drive - 1.5 miles
  • Ryuoo Ski Park - 19 min drive - 8.9 miles

Getting around

  • Yudanaka Station - 7 min drive
  • Zenkojishita Station - 29 min drive

Restaurants

  • ‪猿座株式会社 まちノベイト - ‬19 min walk
  • ‪The Farmhouse - ‬17 min walk
  • ‪そば処 やり屋 - ‬5 min walk
  • ‪HAKKO - ‬3 min drive
  • ‪羅臼庵 - ‬18 min walk

About this property

Ryokan Suminoyu

Ryokan near Shibu
Located close to Yudanaka Hot Spring and Jigokudani Monkey Park, Ryokan Suminoyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and an elevator
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Ryokan Suminoyu boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, hair dryers, and toilet paper
  • Flat-screen TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Filipino, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu
Suminoyu Yamanouchi
Suminoyu
Ryokan Suminoyu Ryokan
Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu Ryokan Yamanouchi

Frequently asked questions

Is Ryokan Suminoyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ryokan Suminoyu?

Self parking is free at this property.

What time is check-in at Ryokan Suminoyu?

Check-in start time: 1 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Ryokan Suminoyu?

Check-out is at 10 AM.

Where is Ryokan Suminoyu located?

Situated in Yamanouchi, this spa ryokan is within 1 mi (2 km) of Shibu, Yudanaka Hot Spring, and Joshin'etsu-kogen National Park. Shiga Kogen Ski Area and Jigokudani Monkey Park are also within 3 mi (5 km). Yudanaka Station is 26 minutes by foot.

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Ryokan Suminoyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 129 reviews
Rating 8 - Good. 22 out of 129 reviews
Rating 6 - Okay. 1 out of 129 reviews
Rating 4 - Poor. 1 out of 129 reviews
Rating 2 - Terrible. 0 out of 129 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, from check in to check out. Amenities available were great & dinning room staff were very friendly & explained all the dishes. Onsen was fabulous
Stayed 1 night in Feb 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique dining, excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible rooftop bathing

Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Cheuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good arrangement about go to monkey park with private bus 👍👍👍 But no return service
Stayed 1 night in Dec 2024

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything. The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
Stayed 1 night in Mar 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful time

A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
Stayed 2 nights in Feb 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small traditional onsen hotel.

Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a good time. Definitely would book again!

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Ryokan Experience

Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Stayed 1 night in Apr 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First rate service

The place shows it’s age a little but the hospitality is first rate
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.
Stayed 1 night in Feb 2023

10/10 Excellent

Boon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Ryokan to stay.

the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kia Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
Stayed 1 night in Jan 2024

6/10 Okay

Janelle

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea Issanagui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024