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Matsuya Ryokan

Property class: 2.5

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Photo gallery for Matsuya Ryokan

A traditional Japanese building with a wooden entrance and a signboard with Japanese characters. - Matsuya Ryokan (Nagano)
A room with a sofa, a small table, and a TV. There is a window with a view of the outside. - Matsuya Ryokan (Nagano)
A tatami mat room with a low table and chairs, a window, and a television on a shelf. - Matsuya Ryokan (Nagano)
A traditional Japanese-style dining room with tatami mats, low tables, and blue cushions. - Matsuya Ryokan (Nagano)
A tatami mat room with a low table, a cushion, a television, and a picture on the wall. - Matsuya Ryokan (Nagano)
Located close to Zenko-ji Temple and Nagano Prefectural Shinano Art Museum, Matsuya Ryokan provides an indoor public bath (no minerals), laundry facilities, and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Japanese-style Room

Dining

Standard Japanese-style Room

  • Sleeps 3
  • 3 Double Futons

View all photos for Standard ROH Japanese-style Room

Dining

Standard ROH Japanese-style Room

  • Sleeps 4
  • 4 Double Futons

View all photos for Deluxe Semi Western-style Room

Room

Deluxe Semi Western-style Room

  • Sleeps 7

View all photos for Traditional Room, Shared Bathroom

A tatami mat room with a low table and chairs, a window, and a television on a shelf.

Traditional Room, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

A tatami mat room with a low table, chairs, a television, and a decorative statue.

Japanese Style Room for 4 people, Private Bathroom

9.8 out of 10
Exceptional
(10 reviews)
  • 12 sq m
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Located in Nagano, Matsuya Ryokan is in the city center. Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena are cultural highlights, and some of the area's activities can be experienced at Iizuna Kogen Ski Area and Togakushi Ski Area. Check out an event or a game at Nagano Olympic Stadium, and consider making time for Chibikko Ninja Village, a top attraction not to be missed. Visit our Nagano travel guide
Map
484, Motoyoshi-cho, Nagano, 380-0851

What's nearby

  • A traditional Japanese temple with a tiled roof, a central courtyard, and a small pond.
    Nio-mon Gate
    2 min walk - 0.1 miles
  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    3 min walk - 0.2 miles
  • Nagano Prefectural Shinano Art Museum
    6 min walk - 0.4 miles
  • Japanese Traditional Paper Museum
    6 min walk - 0.4 miles
  • Shiroyama Zoo
    10 min walk - 0.6 miles

Getting around

  • Zenkojishita Station
    7 min walk
  • Nagano Station
    11 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    77 min drive

Restaurants

  • Starbucks
    1 min walk
  • いろは堂善光寺仲見世店
    1 min walk
  • 小川の庄 おやき村長野分村 大門店
    5 min walk
  • 信州里の菓工房 長野仲見世店
    1 min walk
  • 九九や旬粋
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,850; reservation required
  • Kaiseki meal

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage
  • Public bath open from 4:00 PM - 10:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Matsuya Ryokan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Matsuya Ryokan?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Matsuya Ryokan?

Check-out is at 10 AM.

Where is Matsuya Ryokan located?

Located in the heart of Nagano, this ryokan is within a 10-minute walk of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 9 mi (15 km). Nagano Station is 21 minutes by foot and Zenkojishita Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Matsuya Ryokan Reviews

9.6

Exceptional

9.6

Cleanliness

9.8

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 115 out of 141 reviews
Rating 8 - Good. 21 out of 141 reviews
Rating 6 - Okay. 4 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional family run Ryokan right in the heart of the temple complex of Zeno-hi. An amazing experience of a Japanese room, and the accompanying culture of the Ryokan. The hotel is set into the fabric of Nagano tradition, being at an original temple site. Nearby eateries to suit all tastes. Easy access to central Nagano on frequent bus routes to the main JR station and 600m downhill to the local Denetsu station at Zenkoji for a day out to Obuse.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great traditional place with an amazing location!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved everything about our stay here. The room was comfortable and clean, the onsen was great, the staff, service and breakfast outstanding. This is a very traditional ryokan hotel in a wonderful location, very close to the Zenkōji temple and Nakamise St.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, right within the walk to the Zenkoji Temple. Quiet at night, we had a beautiful view from our large traditional room with tatami mats and futons. The breakfast was out of this world, Japanese style with 7-8 small dishes, all of them delicious, and served in a lovely traditional breakfast room. Service was outstanding at desk and at breakfasts. Highly recommend this ryokan!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming from the moment we checked in, even helping us carry our heavy suitcases up to the second floor. The room was lovely and spacious, with all the traditional ryokan elements you would expect. Located an easy 10-minute bus ride directly from the station, and you can use your Pasmo card on the bus. From the nearest bus stop, it’s just a five-minute walk. The only thing travellers should be aware of is that, as the ryokan is located in the historic part of Nagano, most places close fairly early. If you arrive later in the evening, it’s best to eat near Nagano Station before heading over.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan to stay. Friendly and helpful staff.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not think anything better. The location is literally next to the biggest temple in Nagano and on the main historical road. The breakfast is traditional japanese which is the perfect opportunity to try local cousine. Staff very very kind.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great hospitality. One of the most unique experiences of my life.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable ryokan

Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. Traditional Japanese guesthouse with onsen. Great location near Zenko-ji temple. Good food options nearby. Very safe.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at). Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past. We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Ryokan in a Perfect Location

A fantastic traditional ryokan within steps of the Zenkoji Temple. The owners and staff were delightful and we felt as though we were living in a family home. We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan. Nagano is a lovely town and a welcome change from Tokyo. Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

The Real Japanese Experience

I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living. The dos was small but enough to live the onsen experience too. There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to. The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and a lovely experience.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like my grandmother was taking care of me. I loved this place, highly recommended.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little public bath. Very kind owners.
Verified review

10/10 Excellent

The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable solo trip

Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay far exceeded my expectations. The location and accessibility are excellent. The surrounding are spectacular and basically part of the Temple and most importantly the hotel was spotless and the staff were exceptionally friendly. I was very happy and grateful for my stay. I highly recommend. Rodney-
Stayed 1 night in Nov 2022