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Hotel de La Neige

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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Photo gallery for Hotel de La Neige

Front of property - evening/night
Lobby
[East] Deluxe Double Room with Jacuzzi, Non Smoking | 1 bedroom, down comforters, minibar, desk
Aromatherapy, reflexology
Standard Cottage, Non Smoking | 1 bedroom, down comforters, minibar, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for [East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bidet
Bathrobes
Hair dryer
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [East] Standard Twin Room, Non Smoking

[East] Standard Twin Room, Non Smoking | 1 bedroom, down comforters, minibar, desk

[East] Standard Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bidet
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [East] Log Cottage, Non Smoking

[East] Log Cottage, Non Smoking | 1 bedroom, down comforters, minibar, desk

[East] Log Cottage, Non Smoking

Highlights

Balcony
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Down duvet
Bidet
Bathrobes
  • 69 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for [East] Deluxe Twin Room with Jacuzzi, Non Smoking

[East] Deluxe Twin Room with Jacuzzi, Non Smoking | 1 bedroom, down comforters, minibar, desk

[East] Deluxe Twin Room with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for [East] Junior Suite with Jacuzzi, Non Smoking

[East] Junior Suite with Jacuzzi, Non Smoking | 1 bedroom, down comforters, minibar, desk

[East] Junior Suite with Jacuzzi, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
2 bedrooms
Down duvet
Bidet
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 miles
  • Happo One Sakka Ski Lift - 4 min walk - 0.3 miles
  • Hakuba Happo-One Ski Area - 4 min walk - 0.3 miles
  • Happo-one Adam Gondola - 15 min walk - 0.8 miles
  • Hakuba Iwatake Ski Resort - 4 min drive - 1.9 miles

Getting around

  • Hakuba Station - 10 min drive

Restaurants

  • ‪日本料理雪 - ‬17 min walk
  • ‪アンクル スティーブンス - ‬18 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬14 min walk
  • ‪万国屋 - ‬19 min walk
  • ‪まえだそば店 - ‬18 min walk

About this property

Hotel de La Neige

Luxury boutique hotel near Hakuba Valley Ski Area
Located close to Hakuba Happo-One Ski Area, Hotel de La Neige provides a terrace, a garden, and a fireplace in the lobby. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Treat yourself to spa services, such as a massage, aromatherapy, or reflexology. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and bike rentals
  • Babysitting (surcharge), multilingual staff, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel de La Neige include comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Down comforters and cribs/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • In-room massages
  • Reflexology

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8000.0 per night
Cribs (infant beds) are available for JPY 3500.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3960 for adults and JPY 3960 for children
  • Crib (infant bed) fee: JPY 3500.0 per night
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

Is Hotel de La Neige pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel de La Neige?

Self parking is free at this property.

What time is check-in at Hotel de La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de La Neige?

Check-out is at 11 AM.

Does Hotel de La Neige provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel de La Neige located?

Located in the mountains, this Hakuba hotel offers ski-in/ski-out access and is within a 5-minute walk of Hakuba Valley Ski Area, Hakuba Ski Jumping Stadium, and Happo One Sakka Ski Lift. Hakuba Happo-One Ski Area is 0.4 mi (0.6 km) away.

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Hotel de La Neige Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 120 out of 142 reviews
Rating 8 - Good. 12 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
The property and stay were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

The service was perfect and bed was super comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

MYUNG HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Stayed 4 nights in Mar 2024

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, service and people that work there.
Stayed 5 nights in Mar 2024

10/10 Excellent

cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Stayed 4 nights in Dec 2024

10/10 Excellent

KUNIHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lot not only the hotel but also the staff’s hospitalities.
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Stayed 5 nights in Jan 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Stayed 3 nights in Jan 2024

10/10 Excellent

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Daniel

Stayed 6 nights in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nichamonkarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Stayed 4 nights in Jan 2025

10/10 Excellent

Rusna

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2024

6/10 Okay

マサヨ

Stayed 1 night in Aug 2024

10/10 Excellent

ひさし

Liked: Cleanliness, staff & service, property conditions & facilities
大変快適に過ごすことができました。
Stayed 1 night in Sep 2024

10/10 Excellent

Hiromi

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomohide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しい食事とスタッフの皆さんの心地良いサービスがあり、大満足な旅でした。ありがとうございました。
Stayed 3 nights in Aug 2024