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Hotel JAL City Nagano

Property class: 3

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Photo gallery for Hotel JAL City Nagano

A buffet spread with various dishes and beverages, set against a cityscape view. - Hotel JAL City Nagano (Nagano)
A hotel entrance with a revolving door, indoor seating area, and outdoor patio with tables and chairs. - Hotel JAL City Nagano (Nagano)
A modern hotel room with a large bed, two chairs, a desk, and a minibar. - Hotel JAL City Nagano (Nagano)
A hotel lobby with seating areas, a reception desk, and a view of the entrance. - Hotel JAL City Nagano (Nagano)
Bicycles parked outside a building with baskets attached to the front. - Hotel JAL City Nagano (Nagano)
Located close to Zenko-ji Temple and Nagano Prefectural Shinano Art Museum, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar, and a business center. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for High Floor Single Room,Non Smoking

A hotel room with a bed, a desk with a telephone, a chair, a small table, and a clock on the wall.

High Floor Single Room,Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor EconomyDouble Room,Non Smoking

A hotel room with a bed, a sofa, a small round table, and a wall-mounted TV.

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor Double Room,Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

High Floor Double Room,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Twin Room,Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a clock on the wall.

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for High Floor Corner Twin Room,Non Smoking

A hotel room with a large bed, a desk, and a view of a cityscape through a large window.

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small refrigerator, and a green textured wall.

Renewal Single Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Economy Double Room, Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, a TV, and a window with curtains.

Renewal Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Double Room, Non Smoking

A hotel room with a large bed, a TV, a small table, and a sofa.

Renewal Double Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Renewal Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, a TV, and a green wall with framed pictures.

Renewal Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a small refrigerator.

Comfort Double Room, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Economy Double Room City View, Non Smoking

A hotel room with a bed, a sofa, a table, and a view of the city.

High Floor Economy Double Room City View, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Deluxe Triple Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a wall with framed pictures.

Renewal Deluxe Triple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Renewal Deluxe Quadruple Room, Non Smoking

A hotel room with two beds, a green wall with pictures, a wooden headboard, and a closet with a mirror.

Renewal Deluxe Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free wired internet

View all photos for High Floor Premier Twin - Non-Smoking

A modern hotel room with a large bed, two chairs, a desk, and a minibar.

High Floor Premier Twin - Non-Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for High Floor Premier Triple - Non-Smoking

A modern hotel room with a large bed, two chairs, a desk, and a minibar.

High Floor Premier Triple - Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Minaminagano, a neighborhood in Nagano, Hotel JAL City Nagano is near a metro station. Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena are cultural highlights, and some of the area's activities can be experienced at Iizuna Kogen Ski Area and Togakushi Ski Area. Check out an event or a game at Nagano Olympic Stadium, and consider making time for Chibikko Ninja Village, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nagano travel guide
Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • A traditional Japanese temple with a tiled roof, a central courtyard, and a small pond.
    Nio-mon Gate
    11 min walk - 0.6 miles
  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    15 min walk - 0.8 miles
  • Gondo Shopping Street
    3 min walk - 0.2 miles
  • Japanese Traditional Paper Museum
    6 min walk - 0.4 miles
  • Nagano Prefectural Shinano Art Museum
    15 min walk - 0.8 miles

Getting around

  • Nagano Station
    10 min walk
  • Nagano (QNG)
    12 min walk
  • Shinshu - Matsumoto Airport (MMJ)
    82 min drive

Restaurants

  • モスバーガー 長野SBC前店
    2 min walk
  • お食事処 丸新
    1 min walk
  • 中華蕎麦 あす真
    2 min walk
  • らうめん吟屋 権堂店
    3 min walk
  • 花盛
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Check-out is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 10 minutes by foot and Nagano (QNG) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel JAL City Nagano Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The room was very clean. Friendly staffs.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, very good location, clean rooms with a lot of extras, amazing view over the city in the room - and especially the breakfast place. Rich buffet, best breakfast we had during our trip through Japan.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and well equipped room in a well located hotel. The staff is kind and attentive, quick check-in and check-out. The breakfast is fantastic with a perfect view and staff. Recommended!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean room, helpful staff that also spoke English. I would highly consider looking for this brand when going to another hotel in the future.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room small but comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite, the morning buffet was stunning.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! The staff was very friendly and the room was clean and comfortable. The room was fairly quiet too, which is important for me.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
While aimed at the business traveler, we found the hotel to be centrally convenient for a short family stay in Nagano with helpful staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good hotel in central location. Budget friendly with good staff service. Would recommend
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very friendly! We also enjoyed the breakfast buffet!! Fabulous view and meal.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room very good. Location very good
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants conveniently located nearby. The room is clean and comfortable and the breakfast is outstanding with a wide and impressive selection. The view is absolutely amazing. I would definitely recommend this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Especially the yoghurt. Rooms were quite small, but clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a quick 7 mins walk from the train station, easy access to the express bus to the snow monkeys. Staff were very nice and accommodating. They had extra cots for the kids which worked perfectly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stellar value for money in a more interesting location (shopping, etc) than the many hotels directly adjacent the train station. My only issue was the thermostat seemed totally unresponsive to me adjusting the temperature downwards which helps to sleep at night. The front desk staff were extremely sweet. I will absolutely stay again!
Stayed 1 night in Mar 2026