Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel JAL City Nagano

3.0 star property
Hotel with a restaurant, near Zenko-ji Temple

Choose dates to view prices

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby lounge
Property amenity
Lobby lounge
Restaurant
Hotel JAL City Nagano sits in the heart of the city, offering travelers a practical base with essential services like dry cleaning, a business center, and WiFi. Guests can enjoy meals at the スカイレストラン白馬 buffet restaurant or relax with drinks at the bar after exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Single Room,Non Smoking

Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Twin Room,Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | View from room

High Floor Corner Twin Room,Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Day bed
Hair dryer
Shower/tub combination
Bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | Desk, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Shower/tub combination
Bidet
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2

Twin Room Non Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 1

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for High Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Single Room Non-smoking

  • Sleeps 1

View all photos for High Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Economy Double Room Non-smoking

  • Sleeps 2

View all photos for High Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Double Room Non Smoking

  • Sleeps 2

View all photos for High Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Triple Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Triple Room Non Smoking

  • Sleeps 3

View all photos for New Standard Floor - Single Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Single Room Non-smoking

  • Sleeps 1

View all photos for New Standard Floor - Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Economy Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Twin Room Non-smoking

Coffee and/or coffee maker

New Standard Floor -Twin Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor - Comfort Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Comfort Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Deluxe Twin Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Deluxe Twin Room Non-smoking

  • Sleeps 4

View all photos for New Standard Floor -Corner Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Corner Double Room Non-smoking

  • Sleeps 2

About the neighborhood

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.1 miles
  • Zenko-ji Temple - 20 min walk - 1.1 miles
  • M-Wave Olympic Memorial Arena - 7 min drive - 3.7 miles
  • Nagano Olympic Stadium - 10 min drive - 5.7 miles
  • Togakushi Shrine - 20 min drive - 13.0 miles

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪戸隠蕎麦 山故郷 - ‬2 min walk
  • ‪わいち - ‬1 min walk
  • ‪長野みなみ風ビール - ‬1 min walk

About this property

Hotel JAL City Nagano

Hotel near Zenko-ji Temple
Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar, and a business center. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a 24-hour front desk, and an elevator
  • Free newspapers, 1 meeting room, and a vending machine
  • Guest reviews say good things about the overall condition
Room features
All 242 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Lobby

Chisun Grand Nagano

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 921 reviews
Chisun Grand Nagano

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel JAL City Nagano?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Check-out is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in Minaminagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 7 minutes by foot and Nagano (QNG) is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel JAL City Nagano Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 392 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel , the best breakfast. Customer service not very helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 10-minute walk from Nagano Station. It is located along the approach to Zenkoji Temple, offering a quiet and pleasant atmosphere. The guest room was relatively spacious, allowing for a relaxing stay. The view from the breakfast restaurant was also lovely, and the food was delicious.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all.
Stayed 4 nights in Oct 2025

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Don’t miss out on this experience
Stayed 3 nights in May 2025

10/10 Excellent

Tetsuji

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Bunji

Breakfast was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

6/10 Okay

Kok Yau Cauchy

Dun be fool by the JAL brand.

Old hotel without renovation. Central aircon which make my skin itchy as they only supply central heating at that moment during my stay. Have to open window to adjust the room temp. The only positive point is the location. 5 min walk to JR station. Hence, lots of restirants nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Macnely V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
Stayed 1 night in Oct 2024

8/10 Good

YOUKO

Liked: Staff & service
朝食メニューの豊富さと健康的なメニューで美味しかった
Stayed 1 night in Oct 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with great amenities. We had a larger corner room and the refrigerator was stocked with a variety of beverages. The breakfast buffet offered something for everyone. Great central location - walkable to temple and train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops.
Stayed 3 nights in Oct 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
朝食が種類豊富で美味しいです。最上階で眺めもよく、気持ちよく一日をはじめられます。 施設は大分傷んでいたりしましたが、まあよしといったところです。
Stayed 1 night in Oct 2025

4/10 Poor

?

Liked: Amenities
部屋は綺麗。チェックイン時に朝食をつけようとしたら時間帯によっては満員のところがあり、結局食べられなかったのは残念😢
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Liked: Amenities
Le déjeuner délicieux !
Stayed 2 nights in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Quiet location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Veerin

隣の部屋から音が聞こえる
Stayed 1 night in Sep 2025

8/10 Good

Sho

Liked: Cleanliness, staff & service, property conditions & facilities
周辺に飲食店が多いです。 ホテル内に併設されている中華料理屋さんも美味しいし、居酒屋、食事グルメであれば基本的に困る事はないと思います。
Stayed 1 night in Sep 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.