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Hotel Hoshikawakan

Property class: 3

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Photo gallery for Hotel Hoshikawakan

A spacious hotel lobby with multiple seating areas, a reception desk, and a traditional Japanese sliding door. - Hotel Hoshikawakan (Yamanouchi)
A hotel room with two beds, a small table, two chairs, a lamp, and an air conditioning unit. - Hotel Hoshikawakan (Yamanouchi)
A buffet area with various food stations, a large hanging light fixture, and a traditional Japanese interior design. - Hotel Hoshikawakan (Yamanouchi)
A hotel with a wooden facade and a sign reading "HOTEL HOSHIKAWAKAN". - Hotel Hoshikawakan (Yamanouchi)
A room with tatami flooring, a wooden table, two chairs, a television, a small cabinet, and a window with a view of buildings and mountains. - Hotel Hoshikawakan (Yamanouchi)
Hotel Hoshikawakan provides amenities like an indoor mineral hot spring (onsen) and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Japanese Style Room for 4 People, New Building

A traditional Japanese-style room with tatami flooring, a low table with cushions, a television, and sliding doors.

Japanese Style Room for 4 People, New Building

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Western-style Style Room for 3 People, Main Building

A hotel room with two beds, a desk, a chair, and a round table.

Western-style Style Room for 3 People, Main Building

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Japanese room, Non-smoking (Relaxing_New Building 10 tatami WIFI connection OK )

A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors.

Japanese room, Non-smoking (Relaxing_New Building 10 tatami WIFI connection OK )

  • Sleeps 7
  • Free WiFi

View all photos for Japanese Room, Non-smoking, Spacious New Wing 10-tatami + 8-tatami

A traditional Japanese room with tatami flooring, a low table with a bowl, and large windows with a view of a mountain.

Japanese Room, Non-smoking, Spacious New Wing 10-tatami + 8-tatami

  • Sleeps 13
  • Free WiFi

View all photos for Triple room, Non-smoking (Relaxing and Comfortable Bedroom (1-3 Guests) with Unit Bath)

A hotel room with two beds, a small table, and a chair.

Triple room, Non-smoking (Relaxing and Comfortable Bedroom (1-3 Guests) with Unit Bath)

  • Sleeps 5
  • Free WiFi

About the neighborhood

Yamanouchi is home to Hotel Hoshikawakan. Shiga Kogen Ski Area and Madarao Kogen Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park. Takayakushi Wakoan and Biande Shinshu Nakano are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Yamanouchi travel guide
Map
2941-50 Hirao, Yamanouchi, Nagano, 381-0401

What's nearby

  • A snow-covered landscape with a flowing waterfall, a bridge, and traditional buildings.
    Shibu
    7 min walk - 0.4 miles
  • Nishimiya Shrine
    3 min walk - 0.2 miles
  • Yudanaka Hot Spring
    4 min walk - 0.3 miles
  • Yumiya Shrine
    5 min walk - 0.3 miles
  • Baio-ji Temple
    7 min walk - 0.4 miles

Getting around

  • Yudanaka Station
    4 min walk
  • Kaesa Station
    23 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    93 min drive

Restaurants

  • 味処 みかさ
    4 min walk
  • マクドナルド
    5 min drive
  • 穂垂亭 HOTARU TEI
    4 min drive
  • らぅめん助屋 中野本店
    4 min drive
  • だるま矢

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,000; reservation required

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Hosted evening meal: JPY 6000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Hoshikawakan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hoshikawakan?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Hoshikawakan?

Check-out is at 10 AM.

Where is Hotel Hoshikawakan located?

Situated in Yamanouchi, this ryokan is within a 5-minute walk of Takayakushi Wakoan, Yumiya Shrine, and Nishimiya Shrine. Yudanaka Hot Spring and Baio-ji Temple are also within 10 minutes. Yudanaka Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hoshikawakan Reviews

8.4

Very Good

8.2

Cleanliness

8.0

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 40 out of 96 reviews
Rating 8 - Good. 39 out of 96 reviews
Rating 6 - Okay. 10 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
clean large room, great buffet dinner, really nice private onsen
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful, staff was accommodating and kind.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Drake

Old traditional Japanese in central location nice onsen
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
This hotel is a gem! Spacious, clean rooms, breakfast included, private onsen baths, and even karaoke! I would give this 5 stars but it is to be noted that this hotel is not a 9 mins walk from Shiga Kogen Ski Area… its a 40 minute bus. Very easy to navigate though. Would stay again.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Simon

The bed was very hard with only one pillow each the linen was very thin and hotel itself needs renovating if it wants to attract more international guests. The staff were freindly and helpful. The location was fine with parking provided. The breakfast was not the best with average facilites and options.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Hannah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pros: The staff was very accomodating and friendly. There were plenty of staff around if we ever needed anything. The beds were comfortable and they refreshed all our bath linens without having to be asked. Cons: the place was quite outdated, which wouldn't matter in and of itself, but it wasn't very clean. The beds covers were dirty; one had obvious bloodstains and another had brown streaks, which I optimistically told myself was food.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, moved rooms, still dirty, wallpaper peeling off the walls, covered in stains. En-suite was so old and dirty really gross. Staff were lovely, just a very neglected hotel. They do not even have the lights on in the foyer. Common spaces in the hotel are freezing. Good location just needs to have the whole thing refurbished.
Hair in shower, both rooms we had, had hair left in the shower.
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was kind, helpful and efficient. Hotel is old and dirty and lots of mosquitoes. Housekeeping and maintenance are dismal.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Nothing too fancy, but for the price we paid we were very happy with our stay.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size for three people, especially when compared to other rooms in big cities such as Tokyo. The provided ribs and yukata really enhanced the experience making the ryokans bath houses and semi private Ibsen feel truly Japanese and unique! Then the location was great. A 10 min walk down a hill from the Yudanaka station made it easy walking with luggage there and a bit challenging on the way back. If you’re planning on exploring this nonsense village the snow moneys or go skiing, you should really consider this location.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
Super hotel just five mins walk from the train / bus station. Staff very friendly and helpful. Bathroom is probably the smallest I have ever been in but worked ok and even though the showerhead was a 50p temu plastic one, it was the best shower of our trip. Included food was more Japanese based than European but we managed. The Onsen was very nice too. We did message the hotel months in advance asking if the half board food had vegetarian options and did not get a response but presumed it would be ok as it is a heavily patronised tourist area. When we got to our designated table we were faced with two plates of raw meat. There were few veggie options and even the tofu looked like it had minced beef in it. But it is quite a Japanese style hotel rather so we rolled with it. As you do.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff couldn't do enough for us

The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door. The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Choon Sheng

Disliked: Staff & service
very rude 50 year old female japanese staff manning the reception. even though i do not speak japanese, her body language says it all.
Verified review

2/10 Terrible

Choon Sheng

Disliked: Staff & service, amenities
this place is not suitable for international visitors. lack of english support. the aging female staff at the reception is too lazy even to use a translator to communicate despite me trying my best to use google translate to communicate. really backward customer service. her facial expressions tells us that she despise non-locals.
Verified review

10/10 Excellent

Kseniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything in this hotel and we've even decided to stay longer. Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding! Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me. Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner. Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip. Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion. There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards. Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter. Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore. We will be visiting this hotel again and again in the future.
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

袈裟登

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
空調があまり効いていなくて部屋も含めて館内が暑かったです。
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊利用させていただきました。スタッフの方皆さん外国の方でしたが日本語がお上手！説明も丁寧でした。ホテルに到着するなりラウンジ？で無料のビール、おでんのサービスはとても嬉しかったです。貸切風呂も無料でとてもいいサービスを受けられました。朝食も美味しく大満足のお宿でまた利用したいです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Keisuke

Liked: Cleanliness, staff & service, amenities
設備は古いけど、部屋は清潔だし、チェーンホテルを参考にしてるのかサービスは色々頑張っている。 予約制の貸し切り風呂があるのも面白い。 駅からも近いし、部屋の広さや温泉もあると考えると、抜群のコストパフォーマンス。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

YAOJEN

Liked: Cleanliness, staff & service, amenities
有免費關東煮可以吃
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
掃除もきちんとされ、受け入れもよかった 特に、到着時のおでんの接待に感謝です。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Laura

Liked: Staff & service, amenities
Estilo muy tradicional japonés, nos encantó sobre todo a mis hijos las camas tipo futon es una experiencia increíble ademas de su baño onsen delicioso, puedes entrar al público o reservar privado que dura 30 min. Aunque ese estilo tradicional nos fallo cuando del desayuno se trataba, pero no fue problema. Lo que si considero es inconveniente es que no den mantenimiento a las instalaciones, si bien todo funcionaba, el hecho de q las paredes estuvieran sucias, telarañas y la tina con cabellos no es parte de mantener lo tradicional. Se puede mantener el estilo y limpieza a la par.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Kimiyo

Liked: Cleanliness
部屋は古いですが広く、スタッフも感じが良くいい滞在でした。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

ヨシノリ

Liked: Cleanliness, amenities, property conditions & facilities
スタッフが親切でした。
Stayed 1 night in Nov 2025