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TOKI RESORT HAKUBA

Property class: 3

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Photo gallery for TOKI RESORT HAKUBA

A hotel lobby with a fireplace, seating area, and large windows offering a view. - TOKI RESORT HAKUBA (Hakuba)
A hotel room with a large window view of mountains and forest, a bed, a sofa, and a small table. - TOKI RESORT HAKUBA (Hakuba)
Lobby - TOKI RESORT HAKUBA (Hakuba)
Room - TOKI RESORT HAKUBA (Hakuba)
A modern lounge area with a pool table, seating, and exercise equipment. - TOKI RESORT HAKUBA (Hakuba)
Located close to Hakuba Goryu Ski Resort, TOKI RESORT HAKUBA provides an indoor public bath (no minerals), laundry facilities, and a sauna. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access and ski storage. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Basic Quadruple Room, Private Bathroom

A hotel room with bunk beds, a sofa, and a large window with a mountain view.

Basic Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Twin Room with Private bathroom

Room

Twin Room with Private bathroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Japanese-style Room

A hotel room with two beds, a wooden headboard, a small table, and a futon.

Japanese-style Room

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Japanese-style Room

A room with a bed, a small table, and a traditional Japanese screen.

Japanese-style Room

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

View all photos for Studio

A modern hotel room with bunk beds, a dining area, and a kitchenette.

Studio

  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Bunk Beds and 1 Twin Bed

View all photos for Quadruple Room

A hotel room with bunk beds, a sofa, and a large window with a mountain view.

Quadruple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Double Room

A hotel room with a large bed, two chairs, a small table, a view of snow-covered mountains, and a painting on the wall.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a large window with a mountain view, a small table, and a chair.

Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

A hotel room with a large window offering a mountain view, a bed, a sofa, and a flat-screen TV.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a sofa, a small table, and a large window with a mountain view.

Triple Room

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Basic Room

A hotel room with a bed, a sofa, a chair, and a large window with a mountain view.

Basic Room

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Twin Sofa Bed and 2 Queen Beds

View all photos for Twin Room

A hotel room with two beds, a large window with a mountain view, a flat-screen TV, and a framed picture on the wall.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kamishiro, a neighborhood in Hakuba, is home to TOKI RESORT HAKUBA. Hakuba Goryu Ski Resort and Hakuba Happo-One Ski Area are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledding and snowmobiling. Visit our Hakuba travel guide
Map
22199 Kamishiro, Kitaazumi, Hakuba, 399-9211

What's nearby

  • A snow-covered mountain range with a small cabin on a slope.
    Hakuba Goryu Ski Resort
    1 min walk - 0.1 miles
  • A mountainous landscape with autumn foliage, a winding road, and a small structure on a hill.
    Hakuba 47 Winter Sports Park
    5 min drive - 3.3 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    7 min drive - 3.9 miles
  • Chokoku-ji Temple
    18 min walk - 1.0 mile
  • Hakuba Sanosaka Ski Resort
    7 min drive - 3.0 miles

Getting around

  • Hakuba Station
    9 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    56 min drive

Restaurants

  • 酒菜肴房 ゆきまる
    17 min walk
  • 農かふぇ 白馬そだち
    3 min drive
  • Farm Hakuba Kitchen and Marche Nou Cafe
    3 min drive
  • hakuba mountain hut
    4 min drive
  • 田園詩
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,750 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Spa

  • Hot springs
  • In-room massages
  • Public bath open from 3:00 PM - 10:00 PM
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 2500 for adults and JPY 1750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel in advance to reserve a ski/snowboard equipment.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is TOKI RESORT HAKUBA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at TOKI RESORT HAKUBA?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at TOKI RESORT HAKUBA?

Check-out is at 10 AM.

Where is TOKI RESORT HAKUBA located?

Set amidst the mountains, this ski-in/ski-out hotel in Kamishiro is within 1 mi (2 km) of Hakuba Goryu Ski Resort and Chokoku-ji Temple and close to winter sports such as sledding and snowmobiling. Hakuba 47 Winter Sports Park and Hakuba Ski Jumping Stadium are also within 3 mi (5 km).

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Reviews

TOKI RESORT HAKUBA Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

This hotel is in a great location. 5 minute walk to Goryu. The onsen is a nice bonus. Breakfast was great, but I would rather eat dinner around the area. There are so many great options to eat out in the area
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
Property was beautifully situationed and lovely atmosphere. The staff and managers were outstanding, they couldn't help enough to make our time perfect. The main disappointing aspect was the rooms, they were really run down and out of date, they were tired, not very clean and for the money not good value. We were very unahappy with the rooms.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Hotel next to ski lifts

Great stay. Enjoyed the hospitality, great staff and particularly enjoyed the fantastic Japanese cuisine.
Verified review

8/10 Good

Ó melhor do hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
環境舒適，可惜沒有獨立洗手間
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常不错的室内室外温泉，离五龙两百米，稍微欠缺是没有独立的卫生间
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬スキー場での滞在

白馬スキー場で滑るため、2泊3日の滞在。 スキー場まで徒歩3分くらいで立地は最高です。 一番良かったのはスタッフさんの対応。チェックイン時や、夕食後など、タイミング合うところでは、エレベーターまでお見送りして頂きました。 チェックアウト後も、車の周りの雪かきを手伝って頂いたり、宿泊時に湯呑みを割ってしまったのですが、怪我への気遣いもあり、人の面での対応がとても嬉しかったです。 食事もとても美味しく、初見のホテルでしたが、また来年利用させて頂きたいです。 しいて言えば、固形燃料を使っての料理、固形燃料の火力がもっと強ければなと思いました。 出来上がるまでに、毎回他を食べ終わってしまうので（食べるペースが早かったらすみません）
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
年末年始に3連泊で宿泊しました。スタッフの数が足りないのでしょうか。みんなバタバタといろいろ後手後手な対応になっておられる印象でした。 通常は斑尾のタングラムや白馬コルチナのグリーンプラザホテルと同程度の値段のようですので、期待していたのですが、期待外れでした。立地、設備、サービスどれをとってもとても勝負になりません。 私は比較的安価で予約できたため、納得ですが、通常の値段では明らかに高すぎると思われます。
Stayed 3 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3回目の使用でした。場所もサービスも良いのでまた２月に使おうと思い検索しましたが外国人向けなのか料金がドル表示なので日本人には比較検討しづらくて円表示の宿を決めました。 円表示もして欲しいですね。
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Family trip

The Hotel is a little out of date (although clean and well presented) and the beds are hard as a rock. However, the location is great and the staff very friendly and accommodating. We have a wonderful 6 night stay at this hotel as part of a larger trip. The only showering facility is the public onsen - which is a truly Japanese experience but if you are squeamish about public bathing this hotel is probably not for you.
Stayed 6 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

トイレが付いてない部屋のホテル

部屋にトイレ、バスが付いてないホテル始めてでした。 ３ベッドルームという事で予約したのであるものと思っていたら、ないなんてひどい。 食事は普通。駐車場あるが、狭い。 大浴場も狭い。
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, modern hotel

As a large family, our stay at the Hotel Abest was comfortable. It is a modern style, simple hotel that offers beds in rooms with a walk along the corridor to shared toilets. All other bathroom facilities are located in the basement in a typical Japanese onsen style. The hotel's buffet breakfast was plentiful and varied. It is a 5 minute walk to the base of the lifts/ ski hire. At night, there are very few dining options in this area and the bus service into the main Happo One village is limited after dark. The hotel does offer a dining in option at an additional charge.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

20 people ski trip

Very close to Hakuna Goryu lifts. Literally minutes away. Great location to slopes. Onsen was OK too. I was in a group of 20. So we had the western style twin bed rooms which are kinda small. We also had the 6 beds family suite which is nice and surprisingly spacious. Breakfast was OK. Just that the hotel staff hardly speaks any English which can be a pain as times especially if you wanna book transportation. Having said that, I may consider this hotel again.
Stayed 4 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff and Great Food!

Staff were very hospitable. They spoke very little English but went the extra mile to communicate and met our every need. We were traveling with young children and they were great with the kids. Food was FANTASTIC!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place !!

Love this place .Service staff from Front desk to Chef are extremely helpful,they desreve" Best service award ".We took the half Board Package ,the food served were simply delicious .It's cosy and comfortable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的酒店.

酒店日式早餐及晚餐很有水準, 泊車方便, 房間清潔, 員工態度一流.GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018