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Hakuba Sunvalley Hotel

3.0 star property
Family-friendly slopeside fun with restaurant

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Photo gallery for Hakuba Sunvalley Hotel

Family Suite | In-room safe, desk, free WiFi
Snow and ski sports
Breakfast and dinner served
Family Suite | In-room safe, desk, free WiFi
Snow and ski sports

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite

Family Suite | In-room safe, desk, free WiFi

Family Suite

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
Desk
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Traditional Room

Traditional Room | In-room safe, desk, free WiFi

Traditional Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
Desk
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room for 4 people

Japanese Style Room for 4 people | In-room safe, desk, free WiFi

Japanese Style Room for 4 people

Highlights

Air conditioning
Flat-screen TV
Free extra futon mattress
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Double Room, Mountain View

Double Room, Mountain View | In-room safe, desk, free WiFi

Double Room, Mountain View

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
Desk
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi

Twin Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Free extra futon mattress
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
In-room safe
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

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About the neighborhood

Map
26031 Kamishiro, Hakuba, Nagano, 399-9211

What's nearby

  • Hakuba Goryu Ski Resort - 1 min walk - 0.0 miles
  • Hakuba 47 Winter Sports Park - 5 min drive - 2.2 miles
  • Happo-one Adam Gondola - 8 min drive - 3.5 miles
  • Hakuba Happo-One Ski Area - 8 min drive - 3.7 miles
  • Happo One Sakka Ski Lift - 9 min drive - 4.4 miles

Getting around

  • Hakuba Station - 8 min drive

Restaurants

  • ‪高橋家 - ‬3 min drive
  • ‪カフェテリアレストラン ハル - ‬13 min walk
  • ‪レストラン アリス - ‬3 min drive
  • ‪漁師食堂 - ‬15 min walk
  • ‪そば処山人 - ‬3 min drive

About this property

Hakuba Sunvalley Hotel

Family-friendly hotel near Hakuba Valley Ski Area
Located close to Hakuba Goryu Ski Resort and Hakuba 47 Winter Sports Park, Hakuba Sunvalley Hotel provides an arcade/game room and a restaurant. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and downhill skiing. For some rest and relaxation, visit the hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Taiwanese breakfast (surcharge), a vending machine, and an elevator
  • Luggage storage, smoke-free premises, and a billiards/pool table
Room features
All guestrooms at Hakuba Sunvalley Hotel include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Heating, limited housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free ski shuttle
  • Free uncovered self parking on site

Food and drink

  • Daily Taiwanese breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,000; reservation required

Restaurants on site

  • レストラン

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hot spring
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's toys
  • Highchair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Spa

  • Hot spring
  • Hot springs open from 9:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately JPY 1500 for adults and JPY 1000 for children
  • Hosted evening meal: JPY 4000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 9:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Sunvalley Hotel Hotel
Hakuba Sunvalley Hotel Hakuba
Hakuba Sun Valley Hotel Annex
Hakuba Sunvalley Hotel Hotel Hakuba

Frequently asked questions

Is Hakuba Sunvalley Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Sunvalley Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hakuba Sunvalley Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hakuba Sunvalley Hotel?

Check-out is at 10:00 AM.

Where is Hakuba Sunvalley Hotel located?

Set amidst the mountains, this ski-in/ski-out hotel in Hakuba is steps from Hakuba Valley Ski Area, and within 6 mi (10 km) of Hakuba Goryu Ski Resort and Hakuba 47 Winter Sports Park. Happo-one Adam Gondola and Hakuba Happo-One Ski Area are also within 6 mi (10 km).

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Hakuba Sunvalley Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for skiing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!
Stayed 4 nights in Mar 2025

6/10 Okay

Snezana

Liked: Staff & service
Disliked: Cleanliness
Ski Slopes outside your door.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yuen Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent location in the iimori area.
Stayed 3 nights in Feb 2023

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the floor and living out of suitcases was not appealing at first we got used to it, and ended up enjoying our stay thoroughly.
Stayed 7 nights in Jan 2025

8/10 Good

Kazunori

Liked: Cleanliness, staff & service, amenities
I arrived at 9pm. All I need was bed, so it's necessary and sufficient.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was the perfect spot for skiing. Just opposite the beginner slope chair lift and only a short walk from the ski school. The staff were excellent and very welcoming, especially the man at reception. We really appreciated the buffet dinner after long days of skiing. Would definitely recommend booking a stay here. Rooms are very cosy and beds are comfy.

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Staying right on the snow - ski in ski out was fantastic! Not many dining options at night so either eat early or get shuttle into echo land
Stayed 6 nights in Jan 2024

10/10 Excellent

RAJITHA MILINDA

Liked: Cleanliness, staff & service, amenities
Awesome staff. Right in front of chair lift. Can’t go wrong with this place.

8/10 Good

Simplicio Jr Amorillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Stayed 4 nights in Feb 2025

10/10 Excellent

Rees

Stayed 7 nights in Jan 2025

8/10 Good

しんいち

Liked: Staff & service
Stayed 5 nights in Dec 2024

2/10 Terrible

あつし

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities
十分近雪場，地點方便，員工友善。
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Stayed 4 nights in Dec 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食べ物が美味しかったです。 スタッフさんも親切でとっても良かったです。
Stayed 1 night in Feb 2023

6/10 Okay

??

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

マサコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋の壁にエアコン取り付け金具が、 剥き出しでそのままありましたが、 大きな絵やポスターなど 飾ってはいかがでしょうか？ 朝食が更に暖かいと嬉しいです。 大変お世話になりました。😌
Stayed 1 night in Feb 2022

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゲレンデからも近く良かったです。
Stayed 2 nights in Feb 2022

10/10 Excellent

まり

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Daichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方の対応が丁寧で良かった。 部屋も綺麗。
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

下水の臭いが、、

立地やお部屋の内容フロントの方の対応などは良いと思うのですが、 1階エントランスロビーや廊下、フロントレストランやまたそこからエレベーターを通じて立ち上る下水臭が大変残念です。 (チェックアウトの際お聞きしたら地下の浄化槽の故障とのことでしたが、1ヶ月後にロビーのぞいた際も同じ臭いでした) またお電話してすぐご対応いただきましたが、お部屋のスリッパが汚れていたりチェストの引き出しの中のゴミが片付けられていないなど、少々問題を感じざるを得ない状況でした。 臭いなど気にならない方なら良い宿なのかと思いますが、、
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
2部屋予約しましたが、どちらの部屋もカメムシがたくさん出てきました。設備も2部屋バラバラで片方の部屋は洗面台がなく、シャワーブースから最初に茶色の水が出てきました。 場所はゲレンデすぐでとても便利です。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly Chinese and Vietnamese staff that provided excellent service! Breakfast area is very cold, but there is an entertainment room where groups can relax.
Stayed 2 nights in Feb 2020