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Hakuba Panorama Hotel

Property class: 3

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Photo gallery for Hakuba Panorama Hotel

A restaurant with wooden interiors, large windows, and a view of snow-capped mountains. - Hakuba Panorama Hotel (Hakuba)
A hotel room with a bed, a desk, a chair, and a window. - Hakuba Panorama Hotel (Hakuba)
A bar area with a wooden counter, multiple taps, and a chalkboard menu listing various beers and ales. - Hakuba Panorama Hotel (Hakuba)
A hotel lobby with wooden paneling, a reception desk, and a clear view into the dining area. - Hakuba Panorama Hotel (Hakuba)
A wooden interior with a 'Welcome Open' sign, a bar area with wooden stools, and a menu board. - Hakuba Panorama Hotel (Hakuba)
An indoor mineral hot spring (onsen), a garden, and a playground are just a few of the amenities provided at Hakuba Panorama Hotel. Hit the slopes at this bed & breakfast offering a free ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the hot springs or hot tub, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and an outdoor entertainment area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Family Room, Mountain View

A hotel room with a bed, a desk, a chair, and a television.

Family Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room, Mountain View (for 4 Guests)

A hotel room with two single beds, a sofa, a desk, and a mirror.

Standard Room, Mountain View (for 4 Guests)

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds

View all photos for Japanese/Western Style Room

A traditional Japanese-style hotel room with tatami flooring, a low wooden table, two beds, a wardrobe, and a window with curtains.

Japanese/Western Style Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Hokujo, a neighborhood in Hakuba, is home to Hakuba Panorama Hotel. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Traveling with kids? Consider Hakuba Mini Train Park, or check out an event or a game at Hakuba Ski Jumping Stadium. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Hakuba travel guide
View more B&B in Hakuba
Map
3322-1 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    6 min walk - 0.3 miles
  • Happo Information Center
    4 min walk - 0.3 miles
  • Happo-one Adam Gondola
    10 min walk - 0.6 miles
  • Happo One Sakka Ski Lift
    6 min drive - 1.7 miles

Getting around

  • Hakuba Station
    7 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    98 min drive

Restaurants

  • RAMEN BAR Marutama 55
    5 min walk
  • 蕎麦処 りき
    8 min walk
  • Cru Cafe
    5 min walk
  • 山とビールの店コケモモ
    7 min walk
  • 蕎麦酒房 膳 ZEN
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily breakfast available 7:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Hot spring
  • Hot tub
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Baby toys
  • Children's dinnerware
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7 AM - 9 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 11000 per person (one-way)
  • Airport shuttle fee per child: JPY 11000 (one-way)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hakuba Panorama Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakuba Panorama Hotel?

Check-in start time: 3 PM; Check-in end time: 9 PM.

What time is check-out at Hakuba Panorama Hotel?

Check-out is at 10 AM.

Does Hakuba Panorama Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–9:00 PM on request. A fee of JPY 11000 per person applies.

Where is Hakuba Panorama Hotel located?

Located near the slopes, this Hokujo bed & breakfast is within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area and close to winter sports such as cross-country skiing and skiing lessons. Happo-one Adam Gondola and Happo Information Center are also within 10 minutes. Hakuba Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakuba Panorama Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 82 reviews
Rating 8 - Good. 25 out of 82 reviews
Rating 6 - Okay. 6 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities
Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shops, food, buses, chair lift! Loved our stay here
Stayed 9 nights in Jan 2025
Verified review

8/10 Good

Chantel

Liked: Staff & service
Great area to walk to the snow lifts and restaurants.
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent transfer service upon arrival and departure. Polite and approachable staff. Good breakfast. Rooms cleaned daily. Reasonable location with an excellent view.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery, comfortable room, good bath, great beer
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the food was amazing in the taproom
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close distance to mountain, bus station, shops and restaurants. Roomy and comfortable accommodations, and very friendly and helpful staff.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Christopher Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great they were very welcoming accomodating efficient happy..
Stayed 6 nights in Mar 2025
Verified review

6/10 Okay

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice place. Every room has the alps view.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Kah Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and good room sizes. Staff was very helpful in locating an item left behind and posted the item back to me. Highly recommended
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, good hotel services, well maintained devices and hospitality staff. Very easy location to all resorts.
Stayed 6 nights in Mar 2024
Verified review

8/10 Good

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay w my family. Comfortable and clean room w beautiful scenery. Perfect buffet style breakfast for kids.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised - staff were friendly and helpful. Easy walking distance to Happo One and shuttles right at the door for Goryu / 47. Short walk to the main bus station for farther hills such as Cortina and buses to Nagano. Drying room for gear helps to declutter your hotel room. Breakfast is nice with just a little variety each day. Taproom restaurant food is pretty straight pub grub and has quick and friendly service (no yakitori any more). Would definitely book again if we return to Hakuba.
Verified review

4/10 Poor

HEIDI

Disliked: Cleanliness
Pros: friendly staff, great location Cons: - found pubic hair on the bed and on the bathroom floor; - urine stain around the toilet rim; - staff who didn't know where the do not disturb sign could be found in the room. She offered to let the cleaning team know that we did not need room cleaning, but our room got entered into anyways. If you expect the Japanese standard of cleanliness and operation from this hotel, you would certainly be disappointed. It feels like a frat house to me that the staff worked together causally without the guidance from the management. I will not come back.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Hoi Mien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs can speak good English, properly was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

En Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, excellent tap room.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Brigetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Happo One, fantastic onsen, very friendly and helpful staff. Breakfast buffet was perfect for fuelling before a full day of skiing.
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Yuet Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gd view

The room has a gd view that i can see the sunrise and sunset in the morning and at night.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Zuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience
Stayed 6 nights in Dec 2024
Verified review

6/10 Okay

Noriko

バスターミナルやゴンドラから割と近い。宿泊日2日間近くで花火が上がっていたがどちらも部屋から綺麗に見えた。夏なので閉まっているレストランやお店が多かったので夕食は限られたが、夕食難民にはならなかった。
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Chika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が親切で良かった。 朝食も美味しかった。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness

白婆さん

八方ゴンドラにも近く、歩いて行けます。 山が良く見えて、景色は最高です! バーがあるので、ビール好きにはたまりません。 料理も美味しかったです。
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

かつゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットがないのが残念でしたが、その他は申し分ありません。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Chiharu

Liked: Staff & service, amenities
設備、特に部屋のバストイレが昔のユニットバスのようで、古めです。リノベーションされているせいか掃除は行き届いているものの、少し埃っぽさがありました。スタッフの対応、レストランはいい対応でした。大浴場があるのに、朝はやっていないのが非常に残念でした。
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

yurika amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足です！
Stayed 2 nights in Aug 2024