Hakuba Hotel Ougiya

Property class: 3

Choose dates to view prices

Consider a stay at Hakuba Hotel Ougiya and take advantage of an indoor mineral hot spring (onsen), a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski passes. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a fireplace in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Twin room, Non-smoking, Smoking/non-smoking not specified (Spacious 20 square meters Main building Western-style room, perfect for a comfortable stay for two)

  • Sleeps 5

Triple room, Non-smoking, Smoking/non-smoking not specified (Spacious 26 square meters room Main Building Triple Western-style Room)

  • Sleeps 7

View all photos for Japanese room, Mountain view, Non-smoking, Smoking/non-smoking not specified (Spectacular view overlooking the Northern Alps Main building Japanese-style room with 8 tatami mats)

A traditional Japanese room with tatami flooring, a low table with a decorative plate, a chair, and a sliding door.

Japanese room, Mountain view, Non-smoking, Smoking/non-smoking not specified (Spectacular view overlooking the Northern Alps Main building Japanese-style room with 8 tatami mats)

  • Sleeps 9
  • 1 Double Futon

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with two beds, a sofa, a small table, and a lamp.

Standard Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Room

A traditional Japanese tatami room with a low table and seating.

Japanese Style Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

A traditional Japanese room with tatami flooring, a low wooden table, a television, and sliding shoji doors.

Economy Japanese Style Room with Shared Bathroom - Annex　　

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Economy Japanese Style Room - Annex

A traditional Japanese room with tatami flooring, a low table, two chairs, a television, and a sliding door.

Economy Japanese Style Room - Annex

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Twin Futons

About the neighborhood

Hokujo, a neighborhood in Hakuba, is home to Hakuba Hotel Ougiya. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Hakuba travel guide
Map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    2 min walk - 0.1 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    10 min walk - 0.6 miles
  • A mountainous landscape with dense green forests and snow-capped peaks in the background.
    Hakuba Iwatake Ski Resort
    3 min drive - 1.7 miles
  • Happo Information Center
    6 min walk - 0.4 miles
  • Happo-one Adam Gondola
    13 min walk - 0.7 miles

Getting around

  • Hakuba Station
    6 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    103 min drive

Restaurants

  • 八方飯店 - Happo Hanten
    4 min walk
  • Cru Cafe
    5 min walk
  • ライオンカフェ
    4 min walk
  • 白馬八方 おひょっくり 八方本店
    4 min walk
  • RAMEN BAR Marutama 55
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 109 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1200 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hakuba Hotel Ougiya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakuba Hotel Ougiya?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hakuba Hotel Ougiya?

Check-out is at 10 AM.

Where is Hakuba Hotel Ougiya located?

Set amidst the mountains, this ski-in/ski-out hotel in Hokujo is within a 15-minute walk of Hakuba Ski Jumping Stadium, Hakuba Happo-One Ski Area, and Happo-one Adam Gondola. Happo Information Center and Kurashita Onsen are also within 15 minutes. Hakuba Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakuba Hotel Ougiya Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 31 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 1 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff and very delicious breakfast buffet. Had ski storage and public bath was very clean and nice to be use. 1 less star because a lot of things were not refilled, like tea bags at the tea station or the lotion in the public bath area
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The building is a bit outdated, but the Onsen was fantastic. Good local friendly atmosphere.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for accessing the mountains and enjoying the snow. There are both public and private onsens on site, the manager is lovely and helpful and the drying room for your winter equipment is also great. I have nothing but great memories :-)
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the concept with beds on the floor and the room was big. Great breakfast and very nice straff. They also had a lovely Onsen. The hotel was on walking distance to the skiarea Happo One (aprox 1 km). If you wanted to go to Hakuba 47 the bus stop was right outside of the hotel with free shuttle service!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness
We had a pleasant stay at the Ougiya for two nights' skiing. It's a no-frills kind of place, which was fine for our needs. The room was a decent size, the onsen was good and the overall ambience was pleasant. It is an easy walk from the bus stop with various dining options and ski rental in the village. One thing to note is that although it's billed as 'ski-in ski-out', it isn't - you have to walk a few minutes to the nearest rental shop then take a shuttle bus from there to whichever slope you want to go to. This was not a major issue, it's just that the description on Expedia is not quite accurate. All in all, good value for an end-of-season ski trip.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room Onsen ski storage breakfast Friendly staff
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Thanks for everything
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
hotel was great - food was delicious and the Onsen was perfect
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
ホテルホームページに記載のサービスが利用できなかったのが残念。朝食時間より早く出発する登山客への朝食ボックスの用意が、今はやってないそうです。 枕の高さが高くて合いませんでした。選べると嬉しい。
Stayed 1 night in Aug 2026