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Bergtour Marukita

Property class: 3

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Photo gallery for Bergtour Marukita

A wooden sauna with a wooden bench and a small wooden structure with water flowing into a basin. - Bergtour Marukita (Hakuba)
A traditional Japanese room with tatami flooring, a wooden table, and a view of the mountains. - Bergtour Marukita (Hakuba)
An indoor swimming pool with clear glass walls, a wooden deck outside, and a snowy landscape visible through the windows. - Bergtour Marukita (Hakuba)
Room - Bergtour Marukita (Hakuba)
A snow-covered town with buildings and a mountain in the background. - Bergtour Marukita (Hakuba)
Located close to Happo-one Adam Gondola and Happo One Sakka Ski Lift, Bergtour Marukita provides an indoor mineral hot spring (onsen) and laundry facilities. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

View all photos for Japanese Traditional Room

Room

Japanese Traditional Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 3 Twin Futons

About the neighborhood

Hokujo, a neighborhood in Hakuba, is home to Bergtour Marukita. Hakuba Happo-One Ski Area and Happo-one Adam Gondola are worth checking out if an activity is on the agenda. Happo One Sakka Ski Lift and Hakuba Iwatake Ski Resort are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Hakuba travel guide
Map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    7 min walk - 0.4 miles
  • A mountainous landscape with dense green forests and snow-capped peaks in the background.
    Hakuba Iwatake Ski Resort
    4 min drive - 2.1 miles
  • Happo-one Adam Gondola
    10 min walk - 0.6 miles
  • Happo One Sakka Ski Lift
    4 min drive - 1.1 miles

Getting around

  • Hakuba Station
    7 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    103 min drive

Restaurants

  • 八方飯店 - Happo Hanten
    3 min walk
  • Cru Cafe
    4 min walk
  • ライオンカフェ
    5 min walk
  • 白馬八方 おひょっくり 八方本店
    2 min walk
  • RAMEN BAR Marutama 55
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Handrails in stairways (34 inches high)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2500 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Bergtour Marukita pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bergtour Marukita?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

What time is check-out at Bergtour Marukita?

Check-out is at 10 AM.

Where is Bergtour Marukita located?

Located in Hokujo, this spa ryokan is within a 15-minute walk of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Happo One Sakka Ski Lift and Hakuba Iwatake Ski Resort are also within 2 mi (3 km). Hakuba Station is 27 minutes by foot.

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Reviews

Bergtour Marukita Reviews

9.8

Exceptional

9.6

Cleanliness

9.4

Location

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 81 out of 95 reviews
Rating 8 - Good. 12 out of 95 reviews
Rating 6 - Okay. 1 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, will definately stay here again
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely traditional hotel. The rooms were clean and comfortable. Great onsen. Delightful, helpful staff. We loved the hotel
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you’re looking for a more traditional Japanese stay while in a ski town! The lady at the front desk was amazing and super helpful! The onsen was a great added bonus! The breakfast was always very good! Good location between happo one and the bus terminal. Also ski rentals are very close. Everything in walking distance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. Their kindness and professionalism truly made a difference. Highly recommend!
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming Staff. Convenient and varied Breakfast. Walkable and close to Ski Bus Station. Food options from Street Food to traditional Japanese Restaurants. Recommended!
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and hospitality.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice host. Excellent stay!
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice traditional hotel. Super friendly and helpfull staff.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and friendly staff
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff! Helpful and kind. The Onsen was awesome!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and convenient location!

Exceptional service!! Feel like home. Love all the staff. Convenient location to Happo. Definitely will recommend others.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Great!
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Stayed 6 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵な心配りのあるお宿で、とても心地よく滞在ができました。 八方池までの登山前に利用しましたが、ゴンドラ乗り場までも徒歩圏内です。
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は新しくはなかったですが、清潔感もありきちんと管理されていて、露天風呂も堪能出来ました。朝食も美味しかったです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很舒服 半露天風呂翻新過的， 房間和公共空間都很乾淨 職員友善 早餐是日式的，有一小碟有味增的蔬菜漬物很好吃！
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3歳の娘を連れて家族3人でお邪魔しました。用があり京都から車で走って行ったので到着が夜中になってしまいましたが、受け入れて下さりありがとうございました。朝食も私達だけのためにビュッフェを用意して下さり、種類も豊富でおいしくて、とっても美味しかったです。とても親切にしていただき、またぜひお邪魔したいと思います。ありがとうございました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊当日に予約をしたので不安でしたが、気持ちよく出迎えてくださり安心しました。施設は年季は入っていますが、清掃も行き届いて清潔感もあり、露天風呂はまだ新しくヒノキの香りがして癒されました。フロントを始めスタッフの皆さんも温かくステキな方々でした。
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんをはじめスタッフの方々の対応、接客がとても素晴らしかったです。 また行きたいと思います。
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
ありがとうございます
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Room 403

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Stayed 5 nights in Feb 2024