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Alpine Lodge

3.0 star property
Travelers soak in natural hot springs after skiing Hakuba Valley's slopes, while families enjoy quality time at the lodge's playground and pool area.

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Photo gallery for Alpine Lodge

Exterior - Alpine Lodge (Hakuba)
Interior - Alpine Lodge (Hakuba)
Lobby - Alpine Lodge (Hakuba)
Children's area - Alpine Lodge (Hakuba)
Bar (on property) - Alpine Lodge (Hakuba)
Alpine Lodge sits amid Hakuba Valley's stunning mountain scenery. Guests explore the garden, choose from 15 different hot springs for post-ski relaxation, or gather for drinks at the bar. Previous visitors particularly appreciate the helpful staff and complimentary in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Double or Twin Room

Free WiFi

Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Triple Room

Free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Suite for 4 Guests

Free WiFi

Family Suite for 4 Guests

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Suite for 5 Guests

Free WiFi

Family Suite for 5 Guests

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds OR 5 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hakuba, Alpine Lodge is in the mountains and near a boardwalk/promenade. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Traveling with kids? Consider Hakuba Mini Train Park, or check out an event or a game at Hakuba Ski Jumping Stadium. Relax and indulge in the area's hot springs, or seek out an adventure with rock climbing, mountain climbing, and ecotours nearby. Visit our Hakuba travel guide
View more Lodges in Hakuba
Map
4972-2 Oaza happo, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    2 min walk - 0.1 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    12 min walk - 0.7 miles
  • A mountainous landscape with dense green forests and snow-capped peaks in the background.
    Hakuba Iwatake Ski Resort
    5 min drive - 2.3 miles
  • Happo-one Adam Gondola
    15 min walk - 0.8 miles
  • Happo One Sakka Ski Lift
    19 min walk - 1.1 miles

Getting around

  • Hakuba Station
    7 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    104 min drive

Restaurants

  • Blizzard (Pizza)
    15 min walk
  • Cru Cafe
    9 min walk
  • レストラン沙羅
    6 min walk
  • RAMEN BAR Marutama 55
    10 min walk
  • Hand Made House 4260
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • 15 hot springs
  • 4 indoor pools
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Mountain biking
  • Playground
  • Ropes course
  • Ski lessons
  • Ski passes
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • 4 indoor pools
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • In-room babysitting (surcharge)
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture

Spa

  • 15 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 118 ºF

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 12 2026 to November 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Hot springs access available from 10:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Alpine Lodge have a pool?

Yes, this property has 4 Indoor pools and a children's pool.

Is Alpine Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alpine Lodge?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Alpine Lodge?

Check-out is at 10:00 AM.

Where is Alpine Lodge located?

Located near the slopes, this Hakuba lodge is in the mountains, within a 15-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and close to winter sports such as cross-country skiing. Happo-one Adam Gondola and Hakuba Mini Train Park are also within 15 minutes.

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Reviews

Alpine Lodge Reviews

7.8

Good

7.6

Cleanliness

6.4

Amenities

9.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

Reviews

Verified

10/10 Excellent

Kavika

Liked: Cleanliness, staff & service, amenities
Rooms small but cozy. Shane, Charlotte, Levon were the best thats what made the stay even better. Breakfast everymoring to start our day. Shane gave us great recommendations on things to see when we weren't snowboarding would definitely stay there again. It is not super modern if that is what you are looking for but safe and cozy
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly host.
Verified

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for Hakuba Accomodation? Highly recommend booking here! Great central location, close to Happo Village, Happo Ski resort and Hakuba 47 + Goryu Resort. Great value and price range for what you get staying at this lodge, when compared to other accomodation options. Taking the bus to near by resorts? Another reason to book here! Their is two bus stops near by that offer a free shuttle bus service to near by resorts, such as Goryu and Iwatake resort. The owner of the lodge is Amazing and will gladly assist you with bus options, recommendations for dinner, onsens, ski resorts, shopping, sight seeing and more! A great breakfast is provided every morning with coffee, convenient and the perfect way to start your day before heading up to the slopes. Our room was large, plenty of room for hanging clothes, our suitcases and more, with a great view and large bed. A large drying room is in the lodge near the front entrance, convenient for drying your gear at the end of the day. Many dinner options are within walking distance of the lodge.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Yui

Liked: Staff & service
The staff were very nice!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service
Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Kahli

Liked: Cleanliness, staff & service, amenities
Shayne really made this accommodation worth the visit. He’s very hospitable, knowledgeable and all round a great host. I think his breakfasts every morning were the extra mile and really great way to start a day out in the snow. Some work to be done to the place but I think the positives outweighed these details.
Stayed 6 nights in Jan 2025
Verified

6/10 Okay

Claire

Liked: Staff & service
Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating. Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel. It is closer to a hostel or backpackers. Owner and staff were kind and helpful. But the facilities were very much lacking. Fireplace/woodstove is not vented properly and the whole places is smoky. Bathroom was freezing as not heated and in need of repairs. No temperature control in your room so can be very hot. Overall properties needs a lot of repairs.
Stayed 5 nights in Dec 2023
Verified

6/10 Okay

Hayley

Disliked: Cleanliness, amenities, property conditions & facilities
We were impressed with Shane and how quick to help he was with anything needed and the rest of the team were really friendly. The included breakfast was a nice touch, if you want it and they are willing to make something you if ask. However, it was not what we were expecting and that’s why the low score from us. The place is listed as having amenities that don’t exist (swimming pool, onsen, bar which is under construction). None of these things exist. The property is very much a work in progress, with things like no lights over a dark staircase, holes in the wall in our room and a leaking toilet. A big thing for us was the fact that we got no room key, we were under the impression that it was more of a hotel than it actually was. Instead it was like a backpackers hostel. If it had been listed as such, we would not have stayed. There was a communal lounge, but as we wanted to spend time just the two of us, we didn’t want to mingle with strangers to get to watch Tv of an evening. The bedroom wasn’t nice to hang out in either, so we went out. Overall, we were disappointed with the stay and the cost for such a basic accommodation that doesn’t match ANY listing on any website. We suggest you check and update the listing to give a more honest and accurate view of what people are paying for in advance. As I’ve said, Shane was lovely, but we felt a bit mislead about what to expect before arriving.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shane and team made it a very pleasant experience, great accomodation
Stayed 6 nights in Mar 2025
Verified

2/10 Terrible

Katja

Disliked: Cleanliness, staff & service, amenities
The room we booked wasn’t available. We were out in an apartment that was far away from everything. There was no cab service available. The apartment was smelly and old. Obviously the owner had an issue with the neighbours because they pushed all the snow from the whole road in front of our entrance door so that we were not able to leave because we couldn’t open the door. The owner did nothing. Alpine lodge doesn’t have an onsen or breakfast and the owner is terrible. It was the worst experience we ever had. At the end the owner said he would give us a discount and refund some money which never happened!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Coby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine Lodge Met the Mark

Had a really good experience here. The owner goes above and beyond to accomodate needs and was great for knowledge of the area. Highly recommend.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff. Good location in a fairly quiet area and at a reasonable price. Kids had a great time too. Only way the experience could have been better is if Expedia had not caused so many problems in the booking process.
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
As an Aussie skier abroad, this was an easy entry into skiing in Hakuba. The host is accommodating, English speaking and knowledgeable about the area. Comfortable enough place but in need of some work. Hakuba is a long way from Tokyo so keep in mind the travel times and perhaps get a car at Nagano if you want to visit multiple slopes in the valley in a short time. Give yourself an extra 3 days in your stay.
Verified

4/10 Poor

Darren

Disliked: Amenities, property conditions & facilities
Theer was only 1 person running Alpine Lodge for 30 guests, so room was not ready for check-in until 6.30pm, and the host was unreliable for promised pick-up and drop offs, so we had to pay for taxi's both ways. Property generally old and run down, and needs some significant maintenance, cleaning and clearing of clutter.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Terra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked what was falsely advertised as a 5-bed, 1-bath family suite but was given a much smaller 2-bed room. To make things worse, the bathroom door was locked from the inside and completely unusable for our entire stay. I notified the manager, Shane immediately, and while he promised to fix it that day, it was never addressed. We had no access to a toilet, sink, or shower—something essential, especially during a snowboarding trip. When I brought it up again, he apologized but said he was too busy. On top of all that, the room was freezing at night he said they have floor heating, which barely works. I expected much more for $294 a night and would have appreciated even a partial refund. Very disappointing experience.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

ROXANA

Liked: Amenities, property conditions & facilities
El personal fue súper amable y nos ayudaron mucho
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Makoto

Liked: Cleanliness, staff & service
オーナーがとても親切！
Stayed 2 nights in Apr 2024
Verified

8/10 Good

YOSUI

Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Lani

Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Kevin

Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024