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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Lake Biwa

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board
Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Breakfast and dinner served, local and international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • All inclusive
  • Laundry
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Classic Suite, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Twin, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Japanese Western Style)

Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Multiple Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Classic Room, Mountain View (Japanese Style. 4 Futon)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
  • Sleeps 6
  • 2 Twin Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

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About the neighborhood

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Lake Biwa - 3 min walk - 0.2 miles
  • Nagahama Castle Historical Museum - 5 min walk - 0.3 miles
  • Keiunkan Garden - 6 min walk - 0.3 miles
  • Yanmar Museum - 11 min walk - 0.6 miles
  • Kurokabe Square - 15 min walk - 0.8 miles

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪Beko Market - ‬8 min walk
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪秋吉長浜店 - ‬7 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • Self parking (surcharge), a front-desk safe, and a banquet hall
  • Karaoke, smoke-free premises, and luggage storage
Room features
All 362 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Biwa Resort & Spa?

Self parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 13 minutes by foot.

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Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 475 reviews
Rating 8 - Good. 192 out of 475 reviews
Rating 6 - Okay. 79 out of 475 reviews
Rating 4 - Poor. 36 out of 475 reviews
Rating 2 - Terrible. 14 out of 475 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Staff are nice
Stayed 1 night in Sep 2024

4/10

My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10

Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10

Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

8/10

I like it.
Stayed 1 night in Oct 2024

10/10

The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10

First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

4/10

中途半端。温泉も古く清潔かんがない。 お料理もいまいち。子供がおおくてうるさい。エレベーターもこむ。
Stayed 1 night in Jun 2025

10/10

素晴らしいホテル。スタッフの親切さには簡単。 朝食は和洋郷土食と豊富すぎるくらいで大満足。 唯一、コーヒがおいしくなったので改善戴けるということなし。
Stayed 1 night in Jun 2025

4/10

布団を各自で敷くのは初めてでびっくりした。
Stayed 1 night in May 2025

6/10

和室に泊まりました。畳がうす汚れていて清潔感に欠けていました。
Stayed 1 night in May 2025

10/10

また来年、桜の時期に行きたいです。
Stayed 1 night in Apr 2025

6/10

お風呂上がりのドリンクが少ない
Stayed 1 night in May 2025

4/10

ＧWだったので仕方が無いのですが、料理の内容があまり良くないなって思いました。 エレベーターが遅いので、待ち時間が長いです。
Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

8/10

部屋の古さはありますがロケーションとひろさもあったので2連泊ゆったりと楽しませてもらいました。 ラウンジタイムも利用させてもらいました。
Stayed 2 nights in May 2025

10/10

Stayed 1 night in May 2025

8/10

温泉がリニューアルされていて綺麗でした。ウェルカムドリンクもセルフでしたが豊富で、スナックもあり子供達は喜んでいました。 部屋のユニットバスの換気が悪い点と、スーツケースを置く台がなく床に置くしかなかった点が気になりました。アメニティも
Stayed 1 night in May 2025

8/10

エレベーターが遅くて混んでいるのが難点。それ以外は快適でした。
Stayed 1 night in May 2025

10/10

Stayed 2 nights in May 2025

6/10

Stayed 1 night in May 2025

6/10

ドリンクサービスがあるのを予約時に知っていれば、より満足感の高い滞在ができると思う
Stayed 1 night in May 2025

10/10

Stayed 1 night in Apr 2025

10/10

ウェルカムドリンクがフリーでアルコール🍺🍷もあって嬉しかった。 どこのスタッフの方も、気遣いがあって過ごしやすかったです。
Stayed 1 night in May 2025