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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Lake Biwa

Choose dates to view prices

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Reception
Exterior
Lake Biwa creates a serene backdrop for Grand Mercure Lake Biwa Resort & Spa. Visitors relax in the indoor public bath, book spa treatments, and enjoy local and international dishes at the レイクビュー buffet. The property includes shopping options, and rooms have WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • All inclusive
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 2 Twin Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Twin Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.6 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Mountain View

Standard Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Japanese Western Style)

Standard Room, 2 Twin Beds (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 7
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Multiple Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Deep soaking bathtub
Bidet
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Lake Biwa - 3 min walk - 0.2 miles
  • Keiunkan Garden - 6 min walk - 0.3 miles
  • Yanmar Museum - 11 min walk - 0.6 miles
  • Kaiyodo Figure Museum - 13 min walk - 0.7 miles
  • Kurokabe Square - 15 min walk - 0.8 miles

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪中華酒場 蟻の巣 - ‬12 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪伊吹山珈琲店 - ‬10 min walk
  • ‪成駒屋 - ‬13 min walk
  • ‪博多ラーメン たい風 長浜店 - ‬12 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • Self parking (surcharge), smoke-free premises, and an elevator
  • A front-desk safe, karaoke, and a banquet hall
Room features
All 362 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, bidets, and free toiletries
  • Refrigerators, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Biwa Resort & Spa?

Self parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 13 minutes by foot.

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Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 199 out of 616 reviews
Rating 8 - Good. 254 out of 616 reviews
Rating 6 - Okay. 105 out of 616 reviews
Rating 4 - Poor. 41 out of 616 reviews
Rating 2 - Terrible. 17 out of 616 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

6/10 Okay

YOSHIO

Disliked: Staff & service, property conditions & facilities
フロント人数不足と、待たせないマナーができてない
Stayed 1 night in Oct 2025

2/10 Terrible

TAKUYA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の内容も乏しく、人も多く、スタッフが少なく、争奪戦、楽しく食事できる雰囲気がない。
Stayed 1 night in Oct 2025

10/10 Excellent

Ka Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間雖然有點舊但很整潔，美中不足是除了牙刷外酒店沒有提供任何梳洗用具如鬚刨和梳等. 房內也沒有如茶包和咖啡包之類的自助飲品. 如果想在便利商店購買零食或用品最近的要在JR站.
Stayed 1 night in Oct 2025

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
琵琶湖への眺望がよく、また歩いて直ぐに琵琶湖を楽しめるので、このホテルに決めています。ウエルカムドリンク等も満足度が高いです。温泉も楽しめるので言う事なしです。
Stayed 1 night in Oct 2025

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂の時間がもう少し遅くまで入れたら良い。
Stayed 2 nights in Oct 2025

2/10 Terrible

智美

Stayed 1 night in Sep 2025

6/10 Okay

kazuhiro

Liked: Cleanliness
Disliked: Staff & service
夕方のチェックイン時受付スタッフが少なく、待ち時間が長く、管内の案内を聞きたくてもスタッフがいない為、止まった。スタッフを増やしてほしい。
Stayed 1 night in Sep 2025

8/10 Good

Aiko

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Shinichiro

Stayed 1 night in Sep 2025

10/10 Excellent

taeko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jun

Stayed 2 nights in Sep 2025

8/10 Good

jun

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

yoshinobu

Liked: Staff & service, amenities
エレベーターが少しストレス
Stayed 1 night in Sep 2025

8/10 Good

Ikuko

Liked: Staff & service, amenities
ウェルカムドリンクコーナーと大浴場ラウンジがとても良かった。 客室のアメニティを充実させてほしい。　
Stayed 1 night in Sep 2025

8/10 Good

しい

Liked: Cleanliness, staff & service, property conditions & facilities
9月の三連休最終日に宿泊しました。 【部屋】 11階1123号。琵琶湖ビューのスタンダードツイン。広いお部屋で清潔でした。エレベーター前に、給水給湯器があったのは良かった。深夜寝ていると、どこかから、ヒュンヒュン警報みたいな音が鳴り止まず、なんだろうと耳をすまし、原因が空調とわかりました。22度に下げると鳴り止みましたが、また温度を上げると音が鳴り、中々眠れず。寒いけど温度を下げ、風量を弱くし寝ました。 【ラウンジ】 今回、予定より遅く到着し、ウェルカムドリンクタイムを逃してしまいましたが、夜のカクテルの時間帯を楽しみました。セルフサービスで、リキュール等割って飲むのですが、瓶がベタベタしていて、おしぼりや、拭くものを置いて欲しかったです。もしあったのに気づかなかったならすみません。にぎわってましたが、この日は座れましたし、色々飲めて、ありがたかったです。 【朝食ビュッフェ】 朝食付き、8時に予約しました。カツバーガー、ホットドッグ、エッグベネディクト風に食べれたのが良かった。カラフルなドーナツが見て楽しく、気分も上がりました。 ただこちらもおしぼりが探せず、トングを触った手で食べるのか、、と。食べ終わりに、トレー配置されている１箇所のそばに自動式おしぼりを発見。箸やフォークのある場所要所要所に、個装のもの設置するなどのほうが良かったです。どれも味は美味しく、満足でした。 ちょいちょい不満はありましたが、卓球もできたり、全体的に楽しい時間をすごせました。
Stayed 1 night in Sep 2025

10/10 Excellent

YOSHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

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