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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Escape to this lakeside resort with nature all around, a buffet restaurant serving delicious meals, and an indoor bath to soothe tired muscles.

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
A seaside view with a table and chairs, a clear sky, and distant mountains. - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Premium bedding, in-room safe, desk, iron/ironing board - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
A restaurant with outdoor seating, a palm tree, and a view of the sea. - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Exterior - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Lake Biwa creates a serene backdrop for Grand Mercure Lake Biwa Resort & Spa. Visitors relax in the indoor public bath, book spa treatments, and enjoy local and international dishes at the レイクビュー buffet. The property includes shopping options, and rooms have WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 2 Twin Beds, Mountain View

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Standard Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(24 reviews)
  • Sleeps 7
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Lakeside

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Mountain View

Classic Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin, Lake View

A hotel room with a television, two beds, a window with curtains, a lamp, and a picture on the wall.

Classic Twin, Lake View

7.8 out of 10
Good
(28 reviews)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Mountain View

Standard Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Accessible Twin Room, Lake View

Classic Accessible Twin Room, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Accessible Twin Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Twin Beds

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

A modern hotel lobby with a reception desk, seating area, and large windows offering a view of the outdoors.

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

About the neighborhood

Nagahama is home to Grand Mercure Lake Biwa Resort & Spa. Gransnow Okuibuki and Kunimidake Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Keiunkan Garden and Nagahama Railway Square. Rosa & Berry Tawada and Umoreginoya are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nagahama travel guide
Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Ho Park
    1 min walk - 0.1 miles
  • Keiunkan Garden
    6 min walk - 0.3 miles
  • Nagahama Railway Square
    6 min walk - 0.3 miles
  • Yanmar Museum
    11 min walk - 0.6 miles
  • Kurokabe Square
    15 min walk - 0.8 miles

Getting around

  • Nagahama Station
    9 min walk
  • Kansai Intl. Airport (KIX)
    157 min drive

Restaurants

  • 伊吹山珈琲店
    10 min walk
  • 長浜浪漫ビール
    12 min walk
  • 二葉屋
    14 min walk
  • 中華酒場 蟻の巣
    12 min walk
  • 成駒屋
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Lake Biwa Resort & Spa Reviews

8.0

Very Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 264 out of 760 reviews
Rating 8 - Good. 307 out of 760 reviews
Rating 6 - Okay. 124 out of 760 reviews
Rating 4 - Poor. 44 out of 760 reviews
Rating 2 - Terrible. 21 out of 760 reviews

Reviews

Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, great service to freshen towels, linen. Breakfast is excellent, especially the smoked salmon and the salad bar. Staf very polite and very helpful! Location is great as a base for doing day excursions. 7 minute walk to the nagahama train station west gate.
Stayed 12 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Fun rooms, great waters & delicious food
Stayed 1 night in Dec 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Big room with separate toilet and bath area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Xiu Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese western room was big and spacious with nice lake view.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

reiko

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ho Kai

Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KUEN FONG

Liked: Cleanliness, staff & service
OH
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

John

Liked: Staff & service
The Mercure at Lake Biwa in Nagahama is a lovely hotel with stunning views. It has the proximity to the Nagahama Castle, train station and historical town as attractions. If you arrive early you can store your luggage easily at the entrance. It is secure storage. You unlock a locker, enter a 4 digit code and switch it to lock. This is very convenient. Check in is a bit heinous. The line is usually long until after 5 pm. But seamless even for a non-Japanese patron. You can wait out the line in the free reception. There are alcoholic and non-alcoholic drinks and bar snacks. The room is nice but dated. I would not sleep on the foldout couch. Maybe just for children 6-10 years old. The beds are okay but not the most comfortable. They provide basic amenities such as a toothbrush and dispenser shampoo, conditioner, and body soap. However, they do not provide washcloths or body scrubbers. The public bathing area was okay but needed maintenance. Free WiFi with providing your email address is a nice benefit. Now the really bad news… dinner. The hotel has a dinner buffet at ¥9300 per adult! That is a ridiculous price. But they have you hostage. We walked the area around the cultural area park where the hotel is located. We found only one yakatori bar open and it had a 1.5 hour waitlist. You would need to go to the other side of the train station to get dinner. We decided to buy carry out cold food from the grocery on the other side of the train station. 7-11 is a 15 min walk
Stayed 1 night in May 2026
Verified

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
宿泊前にメッセージを送ったが、返事がもらえず当日を迎えた。 部屋の洗面所にコンセントがないのが不便だった。
Stayed 1 night in Jun 2026
Verified

8/10 Good

kazuko

Liked: Cleanliness
ウェルカムドリンクサ−ビスは良かったですが土曜日だったせいかお風呂が大混雑で洗い場が空いて無く並ぶ状態だたのが残念。
Stayed 1 night in May 2026
Verified

8/10 Good

SATOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかく、お料理が美味しい！ 特にご家族様にはおすすめ！ 種類も豊富でいつ行っても、飽きない！魅力的✨
ビールも飲み放題♡
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変、楽しく過ごせました。 ありがとうございました。
Stayed 1 night in May 2026
Verified

6/10 Okay

yoshiaki

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
かなり老舗のホテルらしく、設備や調度品などは結構古い感じが否めなかった。駅からも約10分ほどかかるが、その代わり琵琶湖の畔というロケーションは季節がいいときは最高だと思う。スタッフの対応は悪くないが、連泊で部屋の掃除時間に自室にいると結構うるさく感じた。
Stayed 2 nights in May 2026
Verified

8/10 Good

MICHIKO

Liked: Cleanliness, staff & service, amenities
琵琶湖に面していて景色がよく、しかも長浜の駅に徒歩圏内であり、ホテルのシャトルバスが使い勝手が良いです。施設は少々古い感じでしたが、大浴場もありロビーラウンジは毎日フリードリンクとおつまみをいただき4人で宿泊したので、旅の計画を練るのにちょうど良い場所を提供していただけました。スタッフの方は皆さん感じが良かったです。もしまた長浜を旅行する際には利用したいホテルです。
Stayed 3 nights in May 2026