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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Escape to this lakeside resort with nature all around, a buffet restaurant serving delicious meals, and an indoor bath to soothe tired muscles.

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Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Premium bedding, in-room safe, desk, iron/ironing board - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Exterior - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Exterior - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Breakfast and dinner served, local and international cuisine - Grand Mercure Lake Biwa Resort & Spa (Nagahama)
Lake Biwa creates a serene backdrop for Grand Mercure Lake Biwa Resort & Spa. Visitors relax in the indoor public bath, book spa treatments, and enjoy local and international dishes at the レイクビュー buffet. The property includes shopping options, and rooms have WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room, 2 Twin Beds, Mountain View

Standard Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(24 reviews)
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Twin Bed, Mountain View

Classic Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Twin Bed, Mountain View

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin, Lake View

Classic Twin, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.8 out of 10
Good
(26 reviews)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side | Premium bedding, in-room safe, desk, iron/ironing board

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Lake View

Standard Suite, 2 Twin Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Twin Beds, Lake View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Mountain View

Standard Room, 1 Twin Bed, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Lake View (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Classic Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Accessible Twin Room, Lake View

Classic Accessible Twin Room, Lake View | Premium bedding, in-room safe, desk, iron/ironing board

Classic Accessible Twin Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Twin Beds

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

About the neighborhood

Nagahama is home to Grand Mercure Lake Biwa Resort & Spa. Gransnow Okuibuki and Kunimidake Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Keiunkan Garden and Nagahama Railway Square. Rosa & Berry Tawada and Umoreginoya are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nagahama travel guide
Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Ho Park
    1 min walk - 0.1 miles
  • Nagahama Castle Historical Museum
    5 min walk - 0.3 miles
  • Keiunkan Garden
    6 min walk - 0.3 miles
  • Yanmar Museum
    11 min walk - 0.6 miles
  • Kurokabe Square
    15 min walk - 0.8 miles

Getting around

  • Nagahama Station
    9 min walk
  • Kansai Intl. Airport (KIX)
    157 min drive

Restaurants

  • 長浜浪漫ビール
    12 min walk
  • 中華酒場 蟻の巣
    12 min walk
  • 二葉屋
    14 min walk
  • 伊吹山珈琲店
    10 min walk
  • 成駒屋
    13 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment or a body scrub. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and self parking (surcharge)
  • Smoke-free premises, karaoke, and luggage storage
  • A front-desk safe, a banquet hall, and an elevator
Room features
All 362 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, bidets, and free toiletries
  • Refrigerators, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 9 minutes by foot.

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Reviews

Grand Mercure Lake Biwa Resort & Spa Reviews

8.0

Very Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 240 out of 702 reviews
Rating 8 - Good. 286 out of 702 reviews
Rating 6 - Okay. 116 out of 702 reviews
Rating 4 - Poor. 42 out of 702 reviews
Rating 2 - Terrible. 18 out of 702 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Fun rooms, great waters & delicious food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open drink evenings is a must.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025
Verified

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Amazing views from the room and restaurant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ho Kai

Liked: Cleanliness, staff & service, amenities
Lounge bar service out of my expectation.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

???

Liked: Cleanliness, amenities, property conditions & facilities
Everything like it.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Wiseman

Liked: Cleanliness
Aged property, guest needed to bring room towel to onset but provide only 1 carry bag, towels in room is not enough
Stayed 1 night in Sep 2025
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Jakapant

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

MASAYUKI

Disliked: Cleanliness, staff & service
Bad Staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

mitsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食のバイキングは多種で味もよかった。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

OMURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色もよく、周辺も静か
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

naohiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めも最高だたし、食事も滋賀県の特産物や近江牛のすき焼きは、最高でした。 お風呂も大浴場に露天風呂と、さすがにリゾート&スパです。11階に泊りましたが、朝焼けが綺麗で、エレベーター横の窓が、絵画のようでした。接客も大変良かったです。また泊りたいです。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ryosei

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
サービス、施設共に良かったですが、客数に対して圧倒的にエレベーターが足りておらず、中々来ない上に一杯で乗れないこともしばしば。混む時間を避けて利用すればなんとかなりました。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色を重視して申し込んだ結果、12階に泊まれました。湖の眺めが抜群でした。とても良かったです。窓は開けられなかったので、写真を撮るのに苦労しました。
Stayed 2 nights in Mar 2026
Verified

8/10 Good

hiroyoshi

Liked: Amenities, property conditions & facilities
建物が古いけれど総合的には良かった。
部屋のドア付近
廊下
大広場
エレベーター
Stayed 1 night in Feb 2026
Verified

8/10 Good

ikuo

Liked: Cleanliness, amenities, property conditions & facilities
朝夕のビュッフェ美味しかった。 洗面、家具等の設備は古かったけど清潔にたもたれていた。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

OMURA

Liked: Cleanliness, amenities, property conditions & facilities
清掃員も挨拶してくれました。
快晴、景色も素晴らしい
玄関にて
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chika

Liked: Cleanliness, amenities, property conditions & facilities
子供が小さい為和室で宿泊しました。 広くて良かったです。 近所に公園、コンビニもあり便利でした。 大浴場も清潔で飲み物無料が良かったです。 朝食は種類が少なかったのが残念でした。 一階のラウンジでは無料でお酒、ジュース、おつまみが用意されていて素晴らしいです。 是非又泊まりたいと感じた施設でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

takahiro

Liked: Cleanliness, amenities, property conditions & facilities
とても良かったです。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kiyoko

スタッフのみなさんがとても気持ちの良い対応をしてくださいました。朝食のみのプランでしたが、メニューも多くゆっくり楽しみました。客室は清潔ですがユニットバスのトイレが壁に近く窮屈でした。シャワーホースの調整が出来ず思う所に当たらない(スパがあるから…仕方ないヵﾅ)
Stayed 1 night in Jan 2026