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Robertson Hotel

3.0 star property
Travelers stay productive with complimentary in-room WiFi while concierge staff assists with local recommendations and luggage storage keeps belongings secure

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Photo gallery for Robertson Hotel

Property entrance - Robertson Hotel (Naga)
Interior - Robertson Hotel (Naga)
Daily cooked-to-order breakfast for a fee - Robertson Hotel (Naga)
Front of property - Robertson Hotel (Naga)
Studio Type | In-room safe, rollaway beds, free WiFi, bed sheets - Robertson Hotel (Naga)
Robertson Hotel offers a comfortable base in the business district. Guests enjoy free WiFi in rooms and practical services like luggage storage for early arrivals/late departures, dry cleaning for business attire, and knowledgeable concierge assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single - 1 Single Bed

Standard Single - 1 Single Bed | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Single - 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double

Standard Double | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Double

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Naga, Robertson Hotel is in the business district and near the airport. Naga Ecological Park and Lago Del Ray are local attractions and those in the mood for shopping can visit SM City Naga and Robinsons Place Naga. Visit our Naga travel guide
Map
J. Miranda Avenue, Naga City, Camarines Sur, Naga, Bicol, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia
    13 min walk - 0.7 miles
  • Basilica of the Nuestra Senora de Penafrancia
    13 min walk - 0.7 miles
  • SM City Naga
    1 min drive - 0.5 miles
  • Naga Metropolitan Cathedral
    1 min drive - 0.7 miles
  • Robinsons Place Naga
    3 min drive - 0.9 miles

Getting around

  • Burabod Flag Station Station
    35 min drive
  • Naga (WNP)
    25 min drive

Restaurants

  • Bistro Roberto
    5 min walk
  • Travel Cafe PH
    5 min walk
  • RJ’s Buffet
    5 min walk
  • Bob Marlin Restaurant
    5 min walk
  • Anne's Pool Resto
    4 min walk

About this property

Robertson Hotel

Hotel in the business district
Robertson Hotel provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and a 24-hour front desk
  • Luggage storage, a banquet hall, and an elevator
Room features
All 72 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: PHP 479.20 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only

More

  • Air conditioning
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 750.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 479.20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Frequently asked questions

Is Robertson Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Robertson Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Robertson Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Robertson Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Bicol Medical Center, Basilica of Our Lady of Penafrancia, and Basilica of the Nuestra Senora de Penafrancia. SM City Naga and Naga Metropolitan Cathedral are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Robertson Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 69 reviews
Rating 8 - Good. 31 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and accommodating staff, no concerns with wifi or A/C as facilities used generator during times of uncertainty.
Stayed 13 nights in Apr 2026
Verified

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Convenient to shops
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ruby Abraham

Liked: Cleanliness, property conditions & facilities
Great location. Easy access. Budget friendly
Stayed 1 night in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are friendly. room is a little small but overall ok.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service and other staff are polite, accommodating, respectful, and well mannered.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly. I wished there were more choices of restaurants around the property.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

MERLY

Lobby staff helpful. Just wish there is a choice of booking RJ buffet with reservations for breakfast or lunch or dinner,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CHRISTINA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good to rest for a night. This is not a fancy hotel where you can do a staycation.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I itially book a room for myself and my wife for the first night and just myself the second night. I extended my solo stay for an additional night and my wife rejoined me for a fourth night. Obviously we were very pleased with all aspects of the hotel and will continue to stay there in the future.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my appointments
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service from
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small
Stayed 1 night in May 2025
Verified

8/10 Good

Franklin-Mark

Liked: Staff & service, amenities, property conditions & facilities
Like: clean, attentive staff Not Like: no restaurant, no pool in the building.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Naga City Cam Sur Philippines

The hotel is affordable and clean. The room is small though but everything inside, including beddings, towels are new. There is no restaurant inside the hotel but there are many places to eat within walking distance. The receptionists and room service crew are extremely helpful. Shuttle service to airport is available and inexpensive. I will definitely stay in this hotel on my next visit to Naga.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Farley

Liked: Cleanliness
It's okay
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Even for the cheap price, it's still a very tiny room. Barely enough for 1 person. Also, internet doesn't work so good. Very inconsistent.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Parvinder

Disliked: Amenities, property conditions & facilities
We stayed in the property last year in the same room. This time the place was rundown and the toilet was blocked. We called maintenence everyday to unblock the toilet brcause it wouldnt flush. Last year they provided coffee. This year the were charging 350PHP for two small cups of coffee. We will never stay there again. There are many better hotels in the vacinity at the same price or cheaper.
Stayed 3 nights in May 2025
Verified

6/10 Okay

maria elisa

They put the duvet on the left side instead on the right
Stayed 1 night in May 2025
Verified

2/10 Terrible

Wossen

It’s not a hotel something else sound blackout no AC you will feel you still sleep as a homeless on the street. I don’t believe that I don’t recommend for nobody.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

joey de los

Liked: Staff & service
Limited transportation at nite. Wifi keeps on disconnecting.
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Franklin-Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2023
Verified

6/10 Okay

EMEGIN

Liked: Cleanliness, staff & service
Disliked: Amenities
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
This is my fith time staying at the Robertson Hotel. This stay has been every bit as enjoyable as the previous ones
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💓💓💓💓
Stayed 1 night in Nov 2024
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Stayed 1 night in Feb 2020