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Springhill Suites by Marriott Mystic Waterford

Property class: 3

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Photo gallery for Springhill Suites by Marriott Mystic Waterford

A hotel lobby with yellow armchairs, a red sofa, a wooden coffee table, a TV, and a dining area. - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp. - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
A Springhill Suites Marriott hotel with a modern facade, multiple entry points, and a parking lot. - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
A hotel room with a breakfast bar, wooden cabinets, a refrigerator, and a dining area with a table and chairs. - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
A small, well-organized snack and beverage kiosk with various packaged snacks, drinks, and condiments. - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Located close to New London Ferry Dock and Naval Submarine Base New London, Springhill Suites by Marriott Mystic Waterford provides free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Multiple Beds

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

About the neighborhood

Located in Quaker Hill, Springhill Suites by Marriott Mystic Waterford is near a train station. Dinosaur Place at Nature's Art and Mystic Seaport - The Museum of America and the Sea are cultural highlights, and some of the area's activities can be experienced at New London Ferry Dock and Ocean Beach Park. Check out an event or a game at Mohegan Sun Arena, and consider making time for Mystic Aquarium and Institute for Exploration, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours. Visit our Quaker Hill travel guide
Map
401 N Frontage Rd, Quaker Hill, CT, 06385

What's nearby

  • A modern architectural structure with a glass ceiling and colorful, abstract designs.
    Mohegan Sun Casino
    18 min drive - 14.4 miles
  • A basketball arena filled with spectators, a basketball court, and a large scoreboard.
    Mohegan Sun Arena
    18 min drive - 14.4 miles
  • United States Coast Guard Academy
    3 min drive - 1.6 miles
  • Connecticut College
    4 min drive - 1.8 miles
  • Lyman Allyn Art Museum
    4 min drive - 1.8 miles

Getting around

  • New London Union Station
    11 min drive
  • New London, CT (GON-Groton - New London)
    15 min drive

Restaurants

  • McDonald's
    3 min drive
  • Dunkin'
    3 min drive
  • Taco Bell
    3 min drive
  • Tox Brewing Company
    3 min drive
  • Texas Roadhouse
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford have a pool?

Yes, this property has an indoor pool.

Is Springhill Suites by Marriott Mystic Waterford pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott Mystic Waterford?

Check-in begins at 4:00 PM.

What time is check-out at Springhill Suites by Marriott Mystic Waterford?

Check-out is at 11:00 AM.

Where is Springhill Suites by Marriott Mystic Waterford located?

Situated in Quaker Hill, this hotel is 2.5 mi (4 km) from New London Ferry Dock and within 6 mi (10 km) of Naval Submarine Base New London and Ocean Beach Park. Dinosaur Place at Nature's Art and Olde Mistick Village are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Springhill Suites by Marriott Mystic Waterford Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 498 out of 991 reviews
Rating 8 - Good. 295 out of 991 reviews
Rating 6 - Okay. 117 out of 991 reviews
Rating 4 - Poor. 48 out of 991 reviews
Rating 2 - Terrible. 33 out of 991 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect, just what you expect in a family trip - thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was adequate and clean, but outdated. Breakfast was nice. However, the area where you ate had all thred bare chairs. But, It was fine and convenient for one night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean room, great breakfast.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations clean, staff was cordial, breakfast choices above expectation, only downfall was that it was a very hot day/night, air conditioning in room was ok at best. Room seemed stuck at around 70 degrees, luckily it was just at sleeping temp.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The personnel aspect of the property was excellent. The rooms on the other hand need thorough cleaning. Carpet areas under the AC have not seen the vacuum cleaner in years. Bathroom vent is just a vent, no fan. Cabinets are dated, unclean and with stuff spilled on them. AC doesn't produce enough cold air. Don't look at the mattress under the sheets. It is very old and the fabric is worn down. You rub the sheet and feel sand like pieces under it. The whole place is in a desperate need of upgrading and good cleaning.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great free breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great and room was spotless
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were roomy and clean. We stayed and had to extend our stay due to server weather and the staff was nice and helpful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet very accommodating staff was very nice and welcoming
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very accommodating and friendly. Would recommend to anyone. Thank you for a pleasant visit.
The boy working out in the fitness center.
Swimming in the pool.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds! Big room! Plenty of space and sleeping area’s! Clean!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
warm welcome and very comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Would stay again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very pleasant , hotel is clean but could use so updating .
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy access to I-95 and area activities. The breakfast was fresh, delicious and filling.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Would definitely stay here again

Clean, quiet and cool room, comfortable beds, great breakfast choices. Would definitely stay here again if traveling in this area.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location near the ferry.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and nice!!!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE ROOM, great price! Breakfast was amazing and staff was very accommodating any time we needed them. Would stay again!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Especially the front desk team! They were so friendly and kind!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located if visiting Mystic Seaport area and casinos. Breakfast offerings were good
Stayed 2 nights in Mar 2025