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Springhill Suites by Marriott Mystic Waterford

Property class: 3

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Photo gallery for Springhill Suites by Marriott Mystic Waterford

Lobby lounge - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Exterior - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Business center - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Springhill Suites by Marriott Mystic Waterford (Quaker Hill)
Springhill Suites by Marriott Mystic Waterford offers comfort and practicality. Guests start their day with a to-go breakfast and enjoy the indoor pool. Free WiFi and a business center keep everyone connected, whether traveling for work or leisure.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds

8.4 out of 10
Very good
(26 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Quaker Hill, Springhill Suites by Marriott Mystic Waterford is near a train station. Dinosaur Place at Nature's Art and Mystic Seaport - The Museum of America and the Sea are cultural highlights, and some of the area's activities can be experienced at New London Ferry Dock and Ocean Beach Park. Check out an event or a game at Mohegan Sun Arena, and consider making time for Mystic Aquarium and Institute for Exploration, a top attraction not to be missed. Spend some time exploring the area's activities, including winery tours. Visit our Quaker Hill travel guide
Map
401 N Frontage Rd, Quaker Hill, CT, 06385

What's nearby

  • Ferry Approaching the dock
    New London Ferry Dock
    5 min drive - 2.2 miles
  • Ocean Beach Park
    Ocean Beach Park
    12 min drive - 5.4 miles
  • United States Coast Guard Academy
    3 min drive - 1.6 miles
  • Connecticut College
    4 min drive - 1.8 miles
  • Lyman Allyn Art Museum
    4 min drive - 1.8 miles

Getting around

  • New London Union Station
    11 min drive
  • New London, CT (GON-Groton - New London)
    15 min drive

Restaurants

  • McDonald's
    3 min drive
  • Texas Roadhouse
    18 min walk
  • Dunkin'
    3 min drive
  • Tox Brewing Company
    3 min drive
  • Taco Bell
    3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Hotel near New London Ferry Dock
Located close to Naval Submarine Base New London, Springhill Suites by Marriott Mystic Waterford provides free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, multilingual staff, and luggage storage
  • Smoke-free premises, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms have comforts such as wet bars and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with cable channels
  • Separate sitting areas, recycling, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford have a pool?

Yes, this property has an indoor pool.

Is Springhill Suites by Marriott Mystic Waterford pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott Mystic Waterford?

Check-in begins at 4:00 PM.

What time is check-out at Springhill Suites by Marriott Mystic Waterford?

Check-out is at 11:00 AM.

Where is Springhill Suites by Marriott Mystic Waterford located?

Situated in Quaker Hill, this hotel is 2.5 mi (4 km) from New London Ferry Dock and within 6 mi (10 km) of Naval Submarine Base New London and Ocean Beach Park. Dinosaur Place at Nature's Art and Olde Mistick Village are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Springhill Suites by Marriott Mystic Waterford Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 477 out of 947 reviews
Rating 8 - Good. 290 out of 947 reviews
Rating 6 - Okay. 106 out of 947 reviews
Rating 4 - Poor. 47 out of 947 reviews
Rating 2 - Terrible. 27 out of 947 reviews

Reviews

Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great free breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean room, great breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were roomy and clean. We stayed and had to extend our stay due to server weather and the staff was nice and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Staff was great and room was spotless
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Very accommodating and friendly. Would recommend to anyone. Thank you for a pleasant visit.
The boy working out in the fitness center.
Swimming in the pool.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet very accommodating staff was very nice and welcoming
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tausha

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds! Big room! Plenty of space and sleeping area’s! Clean!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Renae

Liked: Cleanliness, amenities
Staff was very nice. Room was okay, furniture was old and dresser chip. Bed was very comfortable. We was on the first floor wasn't able to open our curtain without guest looking in. Bathroom was clean,tile had some cracks. Room and bathroom need a update. Pictures online was deceiving.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness
warm welcome and very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Especially the front desk team! They were so friendly and kind!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leteya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very pleasant , hotel is clean but could use so updating .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
All stood out. The room was clean, the staff were amazing and quick. When we needed something from the front desk, they were up to our room in less than 5 minutes. Very speedy service. Grat amenities and they had the best breakfast every morning. I'm definately going to stay here again when I come to visit family!!! A++ in my book!!! Oh and Matt, I think his name was, at the front desk, very friendly, got what we needed in a timely manner, and let us know of some things in the area to do. A++ for Matt!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the easy access to I-95 and area activities. The breakfast was fresh, delicious and filling.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Would stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Colin Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and nice!!!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located if visiting Mystic Seaport area and casinos. Breakfast offerings were good
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Every member of the staff was amazing! They made us feel welcome and were quick to help! Because of them, especially Matt who was always polite and super helpful, we will definitely return!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE ROOM, great price! Breakfast was amazing and staff was very accommodating any time we needed them. Would stay again!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to visit Conneticut College and Mystic.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
We happily returned to this hotel a handful of times during our son's time at Connecticut College. The staff is always nice. The rooms are always clean. The breakfast has plenty of options daily.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location near the ferry.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 3rd stay here and such time was great. The staff was extremely helpful and friendly.
Stayed 1 night in Jan 2025