Best Western Mystic Hotel

2.5 star property
Hotel with free breakfast, near Olde Mistick Village

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Free daily continental breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Near Mystic Aquarium and Institute for Exploration, Quality Inn Mystic - Groton offers a rejuvenating stay. Fuel up with continental breakfast, unwind at the seasonal pool or gym, and take advantage of free self parking. Multilingual staff are on hand to help you make the most of your visit near Olde Mistick Village.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Renovated in 2023
Sofa bed - twin
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
48 Whitehall Ave, Mystic, CT, 06355

What's nearby

  • Olde Mistick Village - 8 min walk - 0.5 miles
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 0.7 miles
  • Mystic Seaport - The Museum of America and the Sea - 3 min drive - 2.0 miles
  • Mystic Seaport - 4 min drive - 2.0 miles
  • Mystic Downtown Marina - 5 min drive - 3.1 miles

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Alice - ‬14 min walk

About this property

Best Western Mystic Hotel

Hotel remodeled in 2023 and located near Olde Mistick Village
Located close to Mystic Aquarium and Institute for Exploration and Mystic Seaport, Best Western Mystic Hotel provides free continental breakfast, a grocery/convenience store, and a gym. In addition to a business center, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, a vending machine, and a vegetable garden
  • Coffee/tea in the lobby, a TV in the lobby, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 120 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Frequently asked questions

Does Best Western Mystic Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–8 PM.

Is Best Western Mystic Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Mystic Hotel?

Self parking is free at this property.

What time is check-in at Best Western Mystic Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Mystic Hotel?

Check-out is at 11 AM.

Where is Best Western Mystic Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. Mystic Seaport and Naval Submarine Base New London are also within 9 mi (15 km).

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Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 426 reviews
Rating 8 - Good. 123 out of 426 reviews
Rating 6 - Okay. 58 out of 426 reviews
Rating 4 - Poor. 11 out of 426 reviews
Rating 2 - Terrible. 11 out of 426 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Nice hotel for a short stay friendly staff and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at this hotel . Very clean, great amenities and staff . Breakfast was plentiful and good variety of items .
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Front desk staff was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and pool were clean, staff was friendly and the breakfast was amazing. We had a great stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Modest hotel with all the essentials. Compfy, sufficient, and best priced.
Stayed 1 night in Oct 2025

8/10 Good

Terri

Liked: Amenities
Staff friendly place clean breakfast very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location
Stayed 1 night in Jul 2025

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no frills place, but nicely located in close proximity to the downtow
Stayed 1 night in Sep 2025

10/10 Excellent

Alicelda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2025

8/10 Good

Anna Karoleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are a bit thin, but overall it was a great stay for my family. Good for kids, the free breakfast was disappointing.
Stayed 2 nights in Aug 2025

8/10 Good

christina

Clean room, helpful staff. We had an issue with our TV and they tried their best to help.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Best Western. They served a free full breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

cansu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for quick trip
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Amenities, property conditions & facilities
Way better than other places
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice property. Clean and very courteous staff.
Stayed 1 night in Aug 2025

6/10 Okay

Vicki

Liked: Cleanliness, staff & service, amenities
The hotel was old and had kind of been remodeled. The room window didn't lock, ground floor, it was noisy, noise above, hallway noise. The breakfast was nice, the staff was nice. It was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth A

Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay! Our room and common areas were very clean, pool area was great! Friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

sue

The staff are all welcoming and pleasant and the room and bathroom are sparkling clean!
Stayed 1 night in Jun 2025

8/10 Good

Veilleux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel is clean and staff is very friendly. Hotel is dated
Stayed 2 nights in Jun 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, large clean suite room, and nice breakfast included. This is a good option for a big family. Unfortunately the outdoor pool was green during our stay making it unusable.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the hotel is not full, don't put guests next to each other. Skip a room in between. Why have guests tolerate next door noise if it is not necessary?
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely pleased with the room. Very clean room,comfortable bed,bathroom was spotless.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Could hear noise from hallway. Person in room across hallway was coughing all night. Sounded like h ewas righ outside our door.
Stayed 1 night in Oct 2025

8/10 Good

Marco

Good pet friendly hotel - a bit outdated.
Stayed 1 night in May 2025