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Holiday Inn Norwich by IHG

3.0 star property
Travelers can warm up by the lobby fireplace, enjoy local cuisine, and receive attentive service just minutes from Mohegan Sun Casino

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Photo gallery for Holiday Inn Norwich by IHG

Indoor pool - Holiday Inn Norwich by IHG (Norwich)
Terrace/patio - Holiday Inn Norwich by IHG (Norwich)
Bar (on property) - Holiday Inn Norwich by IHG (Norwich)
Exterior - Holiday Inn Norwich by IHG (Norwich)
Exterior - Holiday Inn Norwich by IHG (Norwich)
Holiday Inn Norwich welcomes visitors with a garden setting and inviting lobby fireplace. Enjoy cooked-to-order meals at two on-site American restaurants. After exploring Mohegan Sun Casino, relax in the indoor pool or exercise in the gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(96 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Westside Norwich, a neighborhood in Norwich, Holiday Inn Norwich by IHG is in a shopping district and near theme parks. Foxwoods Resort Casino and Grand Theater at Foxwoods Resort Casino are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Mohegan Sun Arena or Mohegan Park -Armstrong Tennis Center. Discover the area's water adventures with kayaking, sailing, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Norwich travel guide
Map
10 Laura Blvd, Norwich, CT, 06360

What's nearby

  • Mohegan Sun Casino
    Mohegan Sun Casino
    5 min drive - 3.5 miles
  • Mohegan Sun Arena
    Mohegan Sun Arena
    5 min drive - 3.5 miles
  • Norwich Golf Course
    3 min drive - 1.8 miles
  • Kids Quest
    4 min drive - 3.1 miles
  • Norwichtown Mall
    6 min drive - 4.8 miles

Getting around

  • New London Union Station
    18 min drive
  • T.F. Green Airport (PVD)
    65 min drive

Restaurants

  • McDonald's
    12 min walk
  • Starbucks
    14 min walk
  • Dunkin'
    3 min drive
  • Burger King
    19 min walk
  • Dunkin'
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Norwich by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Norwich by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Norwich by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Norwich by IHG located?

Located in Westside Norwich, this hotel is within 3 mi (5 km) of Norwich Golf Course, Mohegan Sun Casino, and Mohegan Sun Arena. Wells Dinosaur Haven and Kids Quest are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Norwich by IHG Reviews

7.6

Good

7.6

Cleanliness

7.2

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 112 out of 1000 reviews

Reviews

Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were very easy. Having a shuttle to the casino was very convenient.
Stayed 1 night in May 2026
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pool and great breakfast . Free shuttle to casino. Helpful staff. Great waitress for breakfast. She managed a full room by herself and handled it beautifully.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Bar food and breakfast were really good. Had a nice stay.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, location and shuttle were excellent. The room was clean yet it had a deep foul odor. The coffee pot leaked, the tub was cracked and wouldn’t drain properly - it just really needs to be replaced.
Stayed 1 night in May 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater was broken in room so the next, so changed rooms for 2nd night. Staff were excellent. Elevator very noisy. But overall very nice staff and well maintained property.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The Casino Shuttle was a very nice perk of staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
My room was clean but it wasnt stocked daily w clean towels and cups. The carpets in the elevstors are disgusting but otherwise clean. The pool was great, clean but no syrong chlorine smell.....but the pool room needs work....specifically wall art say in Aqua & brown to coordinate w furniture....now its very boring and bland. A wall clock would be good too.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness
Friendly staff
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Jeanne

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good breakfast, staff polite and helpful. Room needed to be attended to upon checkin, musty smell. Pool not opened (was noted it was closed when booking)
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here. The sports bar was a great place to grab a bite to eat, the food was excellent. Highly recommend the Ruben!! The only downfall was that the pool was closed for repairs (air vents) was kinda bummed as this was one of the reasons I booked here. Great proximity to both Foxwoods and Mohegan Sun. Was there on a Thursday for a show at Mohegan Sun,so not sure if a shuttle is available, took a Uber
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robyn

Liked: Staff & service, amenities, property conditions & facilities
Large Room, carpet was all rippled, and bath was large and clean but a bit worn. Great amenities including a pool and fitness center. Free Shuttle to Mohegan. Would de
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Clean, nice amenities, quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle to Mohegan was fantastic! It ran every 30 mins until 2am! Convenient location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel when you’re going to casino. Good rooms. Quiet. Easy check-in.
Stayed 1 night in Mar 2026
Verified

8/10 Good

george

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were super helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Staff was excellent and room was clean and comfortable. Bathroom was a bit tired but clean. Decent value.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Room was clean abd Kyle at the front desk was great
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check-in/out, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cecep

Liked: Cleanliness, staff & service, amenities
Excellent service and nice room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean. Pool was closed which in this winter weather we were looking forward to.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patrycja

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was very close to the casino, so that was a big plus. Pool and a pool table were a nice to have. We had a lovely buffet breakfest one morning, with the waitress brining us everything we needed and more, just to discover the next morning that buffet breakfest was no longer served - which was a huge dissapointment. The room was clean, and refreshed every day, but the black-out curtains were broken, so we needed to use clothes pins to close them togetehr. The hallways and elevators had unatended trash and food crumbs during our entire stay. The water jars in the reception area were almost always empty, and water was spilled all over the cabinet and dripping to the front of the cabinet and to the floor. Similar to the coffe table next to the breakfest area - spills and empty.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Everyone we saw and spoke to at the front desk was super friendly! Room was clean and bed was comfy. It’s not the fanciest place but it was a good location for us and I slept really well so that’s always a plus! Never got up for breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the Mohegan Sun shuttle. And yes. On time and easy. Ran throughout the night (until 2:00 am). Never waited more than 10 minutes.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room that had not been cleaned. The shuttle was great.
Stayed 1 night in Feb 2026