2/10 Terrible
MARY JO
Traveled with family
Sep 12, 2023
Disliked: Cleanliness, property conditions & facilities
The room was dirty, the stove was rusty, the coffee pot had no pot, had plastic silverware, the furniture looked like it came from a thrift store. nothing matched. the table rocked they had pieces of paper under the legs so it wouldn't rock but they didn't help. the pull-out bed was like sleeping on rocks that were going to fall apart at any time. if you moved on it you were afraid you would fall out. the air conditioner leaked all over the balcony, so you had to sit in water when you were out on the balcony, then you had to keep a mop by the door so that when you came in you had to mop up after yourself so that you didn't slip and fall on the water. The outside facilities were beautiful. the pools and the hot tub and the bar area were very nice. I found out later that each condo is owned separately and rented out separately. that Elliot rentals is the slum lords of the facility. DO NOT RENT FROM THEM!!!!!!! at this facility of any of their other facilities. I should have known when our welcome gift was a coupon book and a roll of toilet paper. also, the parking garage is 2 blocks away. they say it is across the street, but it is not, it is across the street and behind the other hotel. NO shuttle service to get there for us old people who have trouble walking, but their security has a golf cart to take them around. No one at the front desk to talk to. I will never Use Elliot Rentals again. The Bluewater Resort was nice, but you have to watch who you rent from.
MARY JO
Stayed 2 nights in Aug 2023