Does Grecotel Marine Palace & Aqua Park have a pool?

Yes, this property has an indoor pool, 5 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from November 11 to April 10.

Is Grecotel Marine Palace & Aqua Park pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 9 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Grecotel Marine Palace & Aqua Park?

Self parking is free at this property.

What time is check-in at Grecotel Marine Palace & Aqua Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Does Grecotel Marine Palace & Aqua Park provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grecotel Marine Palace & Aqua Park?

Yes, the property is all-inclusive.

Where is Grecotel Marine Palace & Aqua Park located?

Nestled on the beach, this Mylopotamos hotel is within a 10-minute walk of Limni Beach, Sfagia Beach, and Church of Agios Yiorgos. Geropotamos Beach and Spilies Beach are also within 6 mi (10 km).

About the neighborhood

Located in Mylopotamos, Grecotel Marine Palace & Aqua Park is in the suburbs and on a private beach. Paleontological Museum and Museum of Wooden Sculptures are cultural highlights, and some of the area's attractions include Reptisland and Rethimno Kart. Snorkeling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Visit our Panormos travel guide

8/10 Good

Geoff

Aug 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great pools and dining options

Stayed 14 nights in Jul 2025

6/10 Okay

Alexa

Aug 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful hotel, do not recommend if you do not have children. Hotel is meant for families. Missing activities in the evenings

Stayed 3 nights in May 2025

10/10 Excellent

Lesley

Aug 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lovely hotel for a family holiday. Between the pools, water park and beach our water babies were in heaven; with the inclusively priced cocktails we were too! Delicious and great range of food in the buffet. Do book on arrival if want full choice of alternative dining options. Appreciated being able to get snacks for the kids during the day. Highly rate the beach BBQ. Would have enjoyed some music in the bars in the evening, but beside that couldn’t fault our stay.

Stayed 7 nights in Jul 2025

8/10 Good

Barbara

Jun 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was lovely, may need a face life, wish I was warn its more of a kids resort lol but the staff was amazing and helpful

Stayed 4 nights in May 2025

4/10 Poor

John

Aug 25, 2025

Liked: Amenities

Disliked: Communication

Property was large and visually beautiful. Staff was nice overall with the exception of reception who were not helpful and insensitive. Food is only buffet and subpar. You only have 1 reservation available at a non buffet and have to pay for others. Restaurants accessible on property are buffet only. Food is sub par. Wait staff are very nice and professional. You only get limited towels and have to track to main pool each day to switch them out. Beach is crowded and water is cloudy compared to rest of island due to fine sand being kicked up by guests. Hotel is too big for a Greek island and is run like a large Caribbean resort which loses that Greek family feel at other smaller hotels. You’re better off at a smaller hotel and going out for meals. Plus there are many hidden fees from room fee for each night, to transfers, to additional on premise restaurant reservations . It’s just overrated.

Stayed 4 nights in Aug 2025

8/10 Good

Julie

Aug 10, 2025

Liked: Cleanliness, property conditions & facilities

Good but not great. Nice enough for families, great options for pools. Our kids loved the waterpark and hitting the football pitch each night with other kids from around the world. Food options are limited and grow tiresome eating at the same restaurant for every single meal except one night in seven meals. Even on the one night that we booked the day we arrived, there was only one option available which was just another buffet. The front desk staff were very welcoming, prompt, and gracious. We found the concierge to be surprisingly unhelpful so we had to find and book adventures on our own, which was odd. Housekeeping did a great job with our room! The pool towel situation where you could only trade them in every couple of days but then they didn’t have enough was disappointing. Highly recommend reserving an evening in Panormo for dinner! A very short walk to the small village.

Stayed 5 nights in Aug 2025

10/10 Excellent

Martina

Aug 27, 2024

The stay was excellent

Stayed 14 nights in Aug 2024

4/10 Poor

Sourena

Aug 8, 2025

Disliked: Cleanliness, communication

The hotel offered full board, but the quality of the food was very poor. They often served leftovers from previous days repeatedly. There was a so-called “thematic restaurant” that you could book for an additional fee, but it was never available — you had to reserve it 3–4 days in advance. Don’t trust the food pictures on the website or Expedia; they are very misleading. Cleanliness was another major issue. The pool water was extremely dirty — I would strongly advise against using it. Room cleaning was done only once, and we had to constantly remind the staff to change towels or clean properly. The rooms were old and worn out. At least ours looked nothing like the photos. It was not child-friendly at all. We have a 20-month-old baby and a stroller, but they gave us a room on the upper floor without any elevator, and right next to the kitchen’s exhaust hood. This is definitely not a 4- or 5-star hotel.

Maybe the foto is not fully reflecting but the room was consumed and not cired. No fly net

Stayed 4 nights in Jul 2025

10/10 Excellent

Edward H

Jun 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel catered to families with children.

Stayed 4 nights in Jun 2024

8/10 Good

Ali

Sep 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Food and beverages very Good. Very clean. Unfortunatly small beach…

Stayed 9 nights in Sep 2024

10/10 Excellent

judith

Jul 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Each staff member was just exceptional nice

Stayed 7 nights in Jul 2023

10/10 Excellent

Diana Dina

Jul 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing place and the people are sooo nice!!We are coming back again soon! ❤️

Stayed 6 nights in Jul 2023

8/10 Good

Svitlana

Jul 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the structure is very beautiful but a little out of everything. and then the swimming pools open until late with children in the water while you're at dinner, a few things to look at. suitable for families with small children, because all of them have low water!

Stayed 7 nights in Jun 2024

10/10 Excellent

Marianne

Sep 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect with kids. My 5-yo was sad that we needed to go back home 😃

Stayed 7 nights in Sep 2023

10/10 Excellent

Nick

Oct 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at Marine Palace, it was easily accessible and we had a 5 month old plus pram in tow, pool selection was great and the food was excellent, lovely choice and highlight was the BBQ by the Sea! Staff were all very helpful and bonus of a WhatsApp number to message if had any problems, the rooms and all outside areas were kept to a very high standard of cleanliness, very impressed. The village of Panormos was only a 7-8 minute walk away, very small but lovely village with bars, restaurants and a few gift shops. Would definitely return!!!

Stayed 7 nights in Oct 2023

6/10 Okay

WALTER

Aug 9, 2024

Disliked: Amenities, property conditions & facilities, communication

VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY

Stayed 5 nights in Aug 2024

10/10 Excellent

Inga

May 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Big and clean rooms. Frendly and helpful stuff. We stayed in the middle of may, so weather wasn’t the best. We didn’t get to use watter park because water there was very cold. But main pools were warm and nice. So kids got to swim abit. Very nice sand beach. Food was good, alot of vegetables and fruits. Very good coctails. Nice kids club. We used international one. Girls who works there are very friendly and knows how to work with kids.

Stayed 7 nights in May 2024

10/10 Excellent

Vikram

Jul 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Grecotel Marine Palace is a great place for a family holiday. It has great facilities for the children including a great aquapark. The resort is spread across a wide area The pools are great and well spread acorss to cater for all accomodations. The main restaurant served excellent food with a good variety and variation everyday day. There are three ala carte restaurant which we did not try as it was fully booked up for the days that we stayed.The resort is located about 1 hour drive from the two airports and gave us the option to explore the island in either direction. Most of all, the staff were extremely friendly and welcoming. Overall, an excellent holiday and I would highly recommend it to my friends and family.

Stayed 5 nights in Jul 2023

4/10 Poor

Verified traveler

Sep 2, 2024

Liked: Cleanliness

Disliked: Communication

Not a great experience for the price.

For the high price, they cannot compete with other resorts in terms of quality. Seems a bit run down, old school style all inclusive resort. Customer service was terrible. Employees seem unhappy and burned out. The checkin process tries to be fancy, but the first think we heard was the security guard yelling at us not to bring our bags inside the hotel, like we had to leave them on the steps of the hotel by themselves. Pool staff behaves like kings, and are rudely talking to guests across the board. Unacceptable. Rooms were run down, cleanliness was fine. Railings are brittle/unsafe and flooring is not designed for rain, making it extremely slippery. Food was basic, mostly fried foods, little Cretan and Greek food. They promise ONE a la carte dining per weeks stay, but requires multiple days of prior reservation if you don’t just want a subset of the main buffet menu. Avoid the Italian buffet as it’s just pasta/pizza from the main buffet. The “all-you-can-drink” / all-inclusive drinks are subpar to anything I have experienced so far. Beverage a generally given out in tiny, not reusable, plastic-lined 0.15ml (5oz) cups. The quality of drinks tastes water down. Additionally there are time restrictions. All around not great. I guess the highlight was that can order 3 beers at a time to fill into your own glass to not run to the bar after each sip. Kids club was basic, the first day they went to the water park which was fun, after that it was just drawing/sitting around.

Stayed 4 nights in Aug 2024

8/10 Good

Emanuel Engelbert

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Das Hotel war in Ordnung

Stayed 9 nights in Jul 2025

10/10 Excellent

ANA

Jun 30, 2025

Stayed 1 night in Jun 2025

8/10 Good

Lucas

Jun 9, 2025

Liked: Cleanliness

Es war sehr laut durch viele kleine Kinder, wir waren als Paar dort und hätten uns am Abend zumindest an der Bar etwas mehr ruhe oder schöne Musik gewünscht. Die Zimmer waren sauber, das Essen sehr lecker. Wir würden tatsächlich das nächste mal mit unseren Kindern wiederkommen. Als Paartime jedoch eher nur bedingt zu empgehlen

Stayed 3 nights in Jun 2025

8/10 Good

Carolin

Jun 3, 2025

Liked: Cleanliness, property conditions & facilities

Essen war wirklich top, an den Bars wurde man immer sehr zügig bedient, es war von allem immer genug da. Kinderbetreuung wurde nicht genutzt, da englischsprachig. Die beiden Sportplätze hätten eine Erneuerung verdient. Strand relativ klein, aber völlig ok! Unser Zimmer (Familienbungalow mit Meerblick) war geräumig und gut.

Stayed 5 nights in May 2025

10/10 Excellent

batsheva

May 28, 2025

Stayed 1 night in May 2025

10/10 Excellent

Abderraouf

May 7, 2025

Liked: Amenities

Superbe hôtel au bord de la mer, très propre service impeccable, personnel gentil et au service des clients. Particulièrement hôtesse d'accueil au Spa.

Stayed 7 nights in Apr 2025

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