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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property
Travelers find lakeside relaxation at this Michigan retreat with spa tubs for unwinding and an arcade room for when they're ready for some fun

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Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

Exterior - Shoreline Inn & Conference Center, an Ascend Collection Hotel (Muskegon)
Front of property - Shoreline Inn & Conference Center, an Ascend Collection Hotel (Muskegon)
Exterior - Shoreline Inn & Conference Center, an Ascend Collection Hotel (Muskegon)
Exterior - Shoreline Inn & Conference Center, an Ascend Collection Hotel (Muskegon)
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing - Shoreline Inn & Conference Center, an Ascend Collection Hotel (Muskegon)
Perched on Lake Michigan's shores, Shoreline Inn & Conference Center offers a peaceful getaway with two restaurants and a marina. Guests can relax in the spa tubs or enjoy the arcade/game room. Helpful staff and free in-room WiFi enhance the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(9 reviews)
  • Lake view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Lake view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Muskegon, Shoreline Inn & Conference Center, an Ascend Collection Hotel is in the business district and on the waterfront. Muskegon Museum of Art and Hackley and Hume Historic Site are cultural highlights, and some of the area's activities can be experienced at Lake Express Ferry Terminal and Muskegon Winter Sports Complex. Frauenthal Center for the Performing Arts and Michigan's Adventure are not to be missed. Enjoy the area's slopes with cross-country skiing and a ski area, and don't miss out on the snow tubing and snowshoeing. Visit our Muskegon travel guide
Map
750 Terrace Point Blvd, Muskegon, MI, 49440

What's nearby

  • Hackley and Hume Historic Site
    Hackley and Hume Historic Site
    14 min walk - 0.8 miles
  • VanDyk Mortgage Convention Center
    6 min walk - 0.4 miles
  • Frauenthal Center for the Performing Arts
    8 min walk - 0.5 miles
  • USS LST 393
    10 min walk - 0.5 miles
  • Muskegon Museum of Art
    11 min walk - 0.6 miles

Getting around

  • Gerald R. Ford International Airport (GRR)
    60 min drive

Restaurants

  • Liquid Assets
    13 min walk
  • SociBowl
    9 min walk
  • The Western Reserve
    9 min walk
  • Unruly Brewing Company
    9 min walk
  • Cafe Tamaki
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 11:00 PM

Frequently asked questions

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–11:00 PM. One of the pools will be closed during the winter.

Is Shoreline Inn & Conference Center, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Check-out is at 11 AM.

Where is Shoreline Inn & Conference Center, an Ascend Collection Hotel located?

Situated on the boardwalk/promenade, this hotel is within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. Muskegon Museum of Art and Hackley and Hume Historic Site are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean, comfortable, and a good value...
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean building with
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and building. Cordial and helpful staff. Decent amenities on site.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent a great day after a horrible day the staff was excellent
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
When we checked in the staff was so friendly and helpful and very welcoming.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we always stay here when we visit family, at least twice a year. amazing lake views, two hot tubs plus indoor pool.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, friendly staff, and beautiful views of the water.
Double Queen Room 9th floor.
Looking out the window with opening patio, which is so nice to get fresh air.
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall A very good experience. The only disapointment was the lounge. Hopeing to eat there. Kitchen hours were until 11pm but closed at 8pm due to an emergency. Kitchen was to reopen the next day but did not. Breakfast was OK a little expensive for food reheated behind the bar. The staff was outstanding and answered all of our questions.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Luetorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place, felt safe and clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Malisha

Liked: Staff & service, property conditions & facilities
Everything was great. The staff was THE ABSOLUTE BEST!!!! The parking was very safe even at night the lot was well lit.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities
Great room great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Great view!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. There is no continental breakfast which is a downside because there are not a lot of easy breakfast options nearby. Views from our room were lovely and the room was comfortable, clean and quiet. I would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities
Everyone had excellent customer service Room was clean and bed was so comfortable So very relaxing Can't wait to visit again soon
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and surrounding area!!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

A Brian and Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty bare bones on the amenities. On the plus side, it had a small freezer in the mini fridge to refreeze blue ice and a nice view of Muskegon. Other than that, it is like a European/Big City youth hostel hotel with a grand entry way but tiny rooms with no comforts of home. No Desk and no desk chair No counter space to put your stuff No full-length mirror Only one chair for a two-person room Very small 1990's computer screen sized TV No cable channels so no live sports, just free antenna TV with the typical infomercials, reality TV, etc. No breakfast No counter in the very tiny bathroom, just a sink, toilet and odd shaped shower Has a "French Balcony" but the faux doors do not open, so no fresh air
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Friendly staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff will be back
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
My room included a fireplace which provided a wonderful amenity. Also I found my room to be very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I visit Muskegon. The staff are friendly, the rooms are spacious, clean, and comfortable, and the pool and hot tub are excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
I had surgery at a near by hospital on a Wednesday. We arrived early on a Tuesday for my required pre surgical scans. As we drove 3 hours from home I am not familiar with the area, we thought we might get an early check in time and get to bed early for my 5:30am arrive time at the hospital. But the staff at the front desk wouldn’t allow a minute before the usual check in time of 4:00pm This hotel is pretty impressive from the outside and nice on the inside. The bed and pillows are comfortable. We had a water view room and the sunset was really pretty. The only thing I didn’t like was the TV. It was to small for the room and there wasn’t any streaming service so we couldn’t watch our on Netflix and channels were limited. I felt the price for this room was a little higher than it was worth.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good food and drinks at the bar too.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel for a couple day stay with my family. Great location and great staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was very courteous. Always said hi when we were coming in or going out. Room was clean, bed was comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Stayed 2 nights in Oct 2025