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Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property
Victorian hotel with 2 restaurants and 2 hot tubs

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Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing
Indoor pool, seasonal outdoor pool, sun loungers
Exterior
BBQ/picnic area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Kitchen
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
750 Terrace Point Blvd, Muskegon, MI, 49440

What's nearby

  • VanDyk Mortgage Convention Center - 6 min walk - 0.4 miles
  • Frauenthal Center for the Performing Arts - 6 min walk - 0.4 miles
  • Hackley and Hume Historic Site - 13 min walk - 0.7 miles
  • Lake Express Ferry Terminal - 6 min drive - 2.9 miles
  • Pere Marquette Park Beach - 12 min drive - 5.4 miles

Getting around

  • Gerald R. Ford International Airport (GRR) - 56 min drive

Restaurants

  • ‪Fricano's Muskegon Lake - ‬3 min drive
  • ‪Ryke's - ‬5 min drive
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Hamburger Mikey - ‬14 min walk
  • ‪Lakeside Cafe - ‬5 min drive

About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Hotel near Lake Express Ferry Terminal
Located close to VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts, Shoreline Inn & Conference Center, Ascend Hotel Collection provides a marina, a grocery/convenience store, and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot tubs. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and a beachfront location. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • RV/bus/truck parking, express check-out, and a vending machine
  • A water dispenser, a ballroom, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 140 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 27-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does Shoreline Inn & Conference Center, Ascend Hotel Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM–11:00 PM. One of the pools will be closed during the winter.

Is Shoreline Inn & Conference Center, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Shoreline Inn & Conference Center, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Shoreline Inn & Conference Center, Ascend Hotel Collection located?

Situated on the boardwalk/promenade, this hotel is within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. Muskegon Museum of Art and Hackley and Hume Historic Site are also within 15 minutes.

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Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place, the friendly staff, and its amenities.
Stayed 1 night in May 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous area
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the water. Staff was great, rooms are big, clean and beds are soft!
Stayed 2 nights in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the lake clean affordable
Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the hotel is next to one of our favorite restaurants in West Michigan.
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Best thing is the perch dinner at The Lake House.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in a great location !!
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Lots of onsite ammenities. Wish we would have had a full balcony to sit out on but voew was very nice.
Stayed 2 nights in Apr 2025

8/10 Good

Kenyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good experience
Stayed 3 nights in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
It's a very beautiful hotel, unfortunately for us, we happen to be there at a very child, busy weekend softball tournaments and runs and whatnot. The sunset view is bar nun one of my favorites with the marina in the foreground. It would have been nice if there were more information about the restaurant available in the rooms, it said there was room service but there were no menus or phone number.
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Allowed us a super-early check-in with great service and friendliness from the staff. Our room is great with an excellent view. The pool was quite crowded and having one of the hot tubs out of order and the other with jets not working made it worse but stuff happens and I’m sure it’ll get fixed.
Stayed 1 night in May 2025

10/10 Excellent

Yohanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful quiet location.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Liked: Amenities
Signed up for waterfront room. Once at the hotel, we did not get one. That was the main reason we came to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little treasure to stay at.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
A great Hotel and a great value. Beautiful views too!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, bistro/cafe had great food. Service was great! Hotel is beautiful!
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great views and was nice.
Stayed 3 nights in Nov 2024

8/10 Good

Timothy

Nice hotel, no continental breakfast or onsite restaurant.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly
Stayed 2 nights in Dec 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Ok hotel a little dated and could use a refresh
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
We wnjoyed our stay.
Stayed 1 night in Nov 2024