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Mandarin Oriental, Muscat

5.0 star property
Travelers find a peaceful retreat at this luxury property, where spa treatments soothe and the pool area creates perfect moments for families to connect.

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Photo gallery for Mandarin Oriental, Muscat

Aerial view - Mandarin Oriental, Muscat (Muscat)
Royal Suite | Living area | 50-inch LED TV with digital channels, fireplace, toys - Mandarin Oriental, Muscat (Muscat)
Royal Suite | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead - Mandarin Oriental, Muscat (Muscat)
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - Mandarin Oriental, Muscat (Muscat)
Lobby - Mandarin Oriental, Muscat (Muscat)
The Mandarin Oriental, Muscat, in scenic Shati Al Qurum, offers something special for every guest. Enjoy rejuvenating treatments at The Spa, a playground for kids, 5 distinct restaurants, complimentary high-speed WiFi, and multilingual staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Mountain view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Sea view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • Mountain view
  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Suite, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Sea view
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • Sea view
  • 166 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Twin Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Mountain view
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Exterior

Junior Suite, Mountain View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • Mountain view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Twin Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • City view
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Twin Room, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Twin Room, Mountain View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Royal Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Shati Al Qurum, a neighborhood in Muscat, Mandarin Oriental, Muscat is in the entertainment district and on the beach. Oman Children’s Museum and Ras Al Hamra Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Oman Natural History Museum and Marah Land. Traveling with kids? Consider PDO Planetarium, or check out an event or a game at Sultan Qaboos Sports Complex. Snorkeling and motor boating offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Muscat travel guide
Map
2827 Way, Madinat Al Sultan Qaboos, Muscat

What's nearby

  • Muscat featuring a square or plaza, heritage architecture and night scenes
    Royal Opera House Muscat
    15 min walk - 0.8 miles
  • This was basically the #nightlife in #Muscat, #Oman 🇴🇲. The road along Shatti al Qurum Beach would be packed most nights with cars just cruising up and down, blasting out music. To be fair, it’s a nice #beach. #LifeAtExpedia
    Qurum Beach
    4 min drive - 2.3 miles
  • Muttrah Souq featuring central business district, markets and shopping
    Muttrah Souq
    11 min drive - 9.2 miles
  • Oman Children’s Museum
    3 min drive - 1.9 miles
  • Muscat Grand Mall
    6 min drive - 4.1 miles

Getting around

  • Muscat Intl. Airport (MCT)
    21 min drive

Restaurants

  • La Cabra Coffee & Bakery
    3 min walk
  • The Mandarin Cake Shop
    6 min walk
  • MELENZANÉ
    11 min walk
  • Tea Corner ركن الشاي
    8 min walk
  • La Cava
    11 min walk

About this property

Mandarin Oriental, Muscat

Luxury family-friendly hotel located in Shati Al Qurum
You can look forward to 2 poolside bars, a coffee shop/cafe, and a playground at Mandarin Oriental, Muscat. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Treat yourself to a detox wrap, Ayurvedic treatments, or aromatherapy at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Concierge services, outdoor furniture, and bicycle tour information
Room features
All 150 individually furnished rooms feature comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with jetted tubs and rainfall showers
  • 50-inch LED TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 20 for adults and OMR 10 for children
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Essenza
  • Rawya
  • Sawa Lounge
  • Sì Breeze
  • The Mandarin Cake Shop

Things to do

  • 24-hour health club
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Yoga classes

Family friendly

  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (40 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (40 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of OMR 40 per pet, per night
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for OMR 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 20 for adults and OMR 10 for children
  • Airport shuttle fee: OMR 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: OMR 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1478768

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental, Muscat Hotel
Mandarin Oriental, Muscat Muscat
Mandarin Oriental, Muscat Hotel Muscat

Frequently asked questions

Does Mandarin Oriental, Muscat have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental, Muscat pet-friendly?

Yes, Mandarin Oriental, Muscat allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of OMR 40 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental, Muscat?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mandarin Oriental, Muscat?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mandarin Oriental, Muscat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of OMR 50 per vehicle applies.

Where is Mandarin Oriental, Muscat located?

Located in Shati Al Qurum, this beachfront hotel is in the entertainment district and within 2 mi (3 km) of Royal Opera House Muscat, Qurum Beach, and Oman Children’s Museum. Qurum Natural Park and Marah Land are also within 3 mi (5 km).

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Reviews

Mandarin Oriental, Muscat Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 49 out of 57 reviews
Rating 8 - Good. 4 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

10/10 Excellent

Paul David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in in a great central position on Qurum beach, with easy walks to the local restaurants in the Waterfront and towards the Opera House. Excellent staff and lovely meals.
Stayed 7 nights in Nov 2025

10/10 Excellent

Meteb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and atmosphere!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mahesh Giri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent modern room, clean. Service friendly and exceptional. Breakfast is one of the best I've had globally. Great job team.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immersive tranquility

Everything from rooms, pool, spa, resto are top notch. Relaxing atmosphere, ocean views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zacharia in the Concierge Service was amazing and arranged so much for us including a very long transfer to the hotel with sightseeing enroute. Sheryl, Customer relations Manager was also a delight. Overall, wonderful place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Martijn

Liked: Amenities
Fantastic hotel with outrageous good service!
Stayed 8 nights in Jul 2025

10/10 Excellent

Robert Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel, its facilities and location were exceptional, but we have to mention the friendliness of the hotel staff. Every member of staff we dealt with could not do enough to make our stay extra special. Would 100% recommend this hotel to anyone visiting Muscat.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mohammad Haseebur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic modern but elegant hotel with amazing location on beach and near to the city
Stayed 4 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, beachfront, lovely amenities, food was bus, could’ve spent the whole time at the hotel but the concierge gave us local recommendations to explore and filled an itinerary for check out to departure.
Stayed 1 night in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect with Amazing service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with not only excellent facilities but all the staff make you feel welcomed and appreciated during your stay. I would book the Mandarin Muscat for every visit.
Stayed 4 nights in May 2025

6/10 Okay

Zunira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was exceptionally clean and the service was excellent as well. Will definitely recommend if you are traveling with family.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jasonpal Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stayed at, so relaxing with very helpful and friendly staff. Concierge booked our restaurants with ease. Nice breakfast, good restaurant options. Lovely amouage store on site if you like exclusive perfumes.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Mandarin Oriental Muscat and it was an unforgettable experience. Every detail was impeccable, but what truly made my holiday special was the outstanding service from the team. Maryam and Sarah Jane made every breakfast a delight with their warmth and attention to detail. By the pool, Humprey went above and beyond to ensure we were always comfortable and well looked after. A special mention to Madai at Essenza restaurant, who made our dining experience truly memorable with exceptional recommendations and genuine hospitality
Stayed 5 nights in Jun 2025

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Mandarin Oriental Muscat was exceptional — it’s a special hotel that perfectly combines understated luxury with genuine warmth. The rooms are stunning — beautifully designed, with the most comfortable beds and lovely products. Breakfast was delicious with plenty of choice, and the pool area was gorgeous — spacious cabanas (which are free to use!) and very attentive service, with staff always quick to bring water and towels. The gym was excellent too — high-spec machines, cold towels and water on hand, everything you could want. The spa area is nice with lovely changing rooms and a steam room but it could make even better use of the space with perhaps some wellness activities like yoga in future. We had access to the Club Lounge from our second night, which was a real highlight. Afternoon tea was a lovely way to unwind from the sun, and the cocktails between 5–7 were fabulous. The service here — and throughout the hotel — was truly standout. A particularly special touch was the way the team recognised my mum’s retirement — with a beautiful card, cake, and a lovely arrangement of dates and figs. It was such a thoughtful gesture, and the staff went out of their way to congratulate her on this milestone. We left with full hearts and wonderful memories — thank you to everyone at the Mandarin Oriental Muscat for such an unforgettable stay. We can’t wait to return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities
Great staff, very comfortable rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohammed Nul-Hakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round amazing
Stayed 6 nights in Sep 2025

10/10 Excellent

valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every single second of our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
All perfect as expecting from a Mandarin Oriental
Stayed 1 night in Dec 2025

6/10 Okay

Dalal

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the reception are not friendly at all,, starting from their manager I think his name is Hassan from Turkey
Stayed 5 nights in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The Suite we had was excellent. The Premium Lounge was not good.
Stayed 8 nights in Nov 2025

4/10 Poor

Reis

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not what I would expect from a Mandarin Oriental.

Room was dirty consistently. Had ants and on multiple occasions housekeeping was told. Room door broke. Throughly not impressed
Stayed 5 nights in Sep 2025

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
a great beautiful property with a big time staff problem - not sure this a widespread Oman issue - it could be but i didnt try any other hotels in Oman, so i dont really know. There is a staggering difference in staff professionalism and client awareness from the MO Oman and the MO Abu Dhabi - which i assign solely to the blatant lack of training of most of the staff - not that they didnt try to do the best they could at all times, which they did, and we have to be grateful for it, but the blunders are widespread at all levels of the hotel. Also the Oman property had clearly less space to develop than others that have been there for many years and as a result the whole place feels crammed into a nudge of available land - the residencies section getting more of space then the hotel itself (this was clearly a business decision that will come back to bite them. MO needs to look at this property with concern, provide more training and conduct a detailed investigation at how all sections of the hotel are working, My suggestion: try other larger older properties in the immediate neighborhood (they have the Intercon and the W nearby) or go for the Grand Dame of Oman - yes older but still has it... The Chedi. Dear Mandarin Oriental: your Oman property is going to lag behind if you dont fix it
Stayed 4 nights in Dec 2025

10/10 Excellent

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Liked: Cleanliness, amenities, property conditions & facilities
Ja, es war alles perfekt! Wir sind sehr zufrieden geblieben. Wir können es jedem empfehlen. Es war ein toller Aifenthalt in unseren Flitterwocheb
Stayed 7 nights in Dec 2025