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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

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Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
Premium bedding, down comforters, Select Comfort beds, minibar
Lobby sitting area
Property grounds
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ground Floor

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Ground Floor

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Ground Floor

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Balcony, Sea View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 2 Twin Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View | Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Balcony, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Executive Suite, 2 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, sun loungers

Deluxe Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Mountain View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room | 55-inch LCD TV with cable channels

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

Premium bedding, down comforters, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
PO Box 1998, Muscat, 114

What's nearby

  • Marina Bandar Al Rowdha - 4 min drive - 2.1 miles
  • Al Alam Palace - 10 min drive - 4.8 miles
  • Muttrah Corniche - 11 min drive - 5.8 miles
  • Muttrah Souq - 13 min drive - 9.0 miles
  • Qantab Beach - 16 min drive - 7.1 miles

Getting around

  • Muscat Intl. Airport (MCT) - 37 min drive

Restaurants

  • ‪Karak Tea - ‬6 min drive
  • ‪Sultan's Burger - ‬6 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬14 min drive
  • ‪The Atrium Tea Lounge - ‬3 min walk
  • ‪breakfast@Samba - ‬16 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury eco-certified resort located in Al-Bustan
At Al Bustan Palace, a Ritz-Carlton Hotel, you can look forward to a beach bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Indulge in a manicure/pedicure, a deep-tissue massage, and a body wrap at Al Bustan Palace Spa by The Ritz-Carlton, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include sailing, rowing/canoeing, and kayaking. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and 4 outdoor tennis courts
  • Coffee/tea in the lobby, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 250 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bidets, free toiletries, and hair dryers
  • 55-inch LCD TVs with cable channels
  • Balconies, recycling, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Frequently asked questions

Does Al Bustan Palace, a Ritz-Carlton Hotel have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Al Bustan Palace, a Ritz-Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Bustan Palace, a Ritz-Carlton Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Al Bustan Palace, a Ritz-Carlton Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Al Bustan Palace, a Ritz-Carlton Hotel?

Check-out is at noon.

Where is Al Bustan Palace, a Ritz-Carlton Hotel located?

Nestled on the beach, this Al-Bustan resort is within a 10-minute walk of Al-Bustan Palace and Al-Bustan Roundabout. Marina Bandar Al Rowdha is 1.8 mi (2.9 km) away.

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Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 376 reviews
Rating 8 - Good. 66 out of 376 reviews
Rating 6 - Okay. 17 out of 376 reviews
Rating 4 - Poor. 9 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025

10/10

Overall a great experience. The grounds of the hotel are amazing, including the garden, the pools and the spa. The beach is ok and the rooms are a bit outdated. The food is amazing and the service fantastic. Great place for families, they even have a "mini Waterpark" for the little ones.
Stayed 3 nights in Nov 2024

10/10

Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024

10/10

amazing
Stayed 6 nights in Feb 2025

10/10

The best experience I have had. Wonderful hotel, staff, management. Overall 10/10
Stayed 4 nights in Jan 2025

10/10

The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Stayed 1 night in Sep 2024

10/10

Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023

10/10

Beach pool and everything was excellent. Rooms were very nice too
Stayed 7 nights in Jan 2023

10/10

We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.
Stayed 4 nights in Apr 2025

10/10

It is located in a very nice area with access to sea,
Stayed 4 nights in Mar 2023

10/10

The property is beautiful and the service is outstanding.
Stayed 2 nights in Sep 2022

10/10

Everything was perfect, from check in to check out.
Stayed 1 night in Mar 2024

8/10

The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Stayed 3 nights in Jan 2025

10/10

Absolutely PERFECT!!
Stayed 2 nights in Mar 2024

10/10

Very beautiful Hotel. Magnificent place. Great personnel. Very peaceful for a few days of holidays and rest. Thanks ;-)

10/10

Everything is excellent and superb. Pick this place if you want to experience true relaxation!
Stayed 2 nights in Sep 2023

10/10

Al round 5 star Exceptional staff
Stayed 5 nights in Sep 2023

8/10

Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

6/10

Staff were absolutely fantastic; the pictures don't do justice to the opulence of it all
Stayed 4 nights in Jan 2023

10/10

Iconic building, beautiful garden, amazing pool & beach. Loveliest staff ever. Smells heavenly! The attention to the details makes all the difference. The sea view room really has a breathtaking view. Breakfast has a huge choice. Room are cleaned several time a day and they provide fresh fruit and a night setting. This was our second time there and it never disappoints. Thank you Ritz!
Stayed 6 nights in Sep 2024

6/10

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
Stayed 3 nights in Nov 2024

10/10

Very nice stay in your hotel with a very friendly team and a fantastic garden. A special thank to Nasser ( he is responsible for the beach chairs) and the responsible person for the breakfast and dinner in the Al Khiran restaurant (works there for more than 20 years). They are very courteous.
Stayed 4 nights in Feb 2023

8/10

We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated. The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food. Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.
Stayed 2 nights in Jan 2025

10/10

Some times there is conferences and officials delegate from different countries and that make a the hotel busy and full of guards .. in the middle of a resort which make it unpleasant
Stayed 4 nights in May 2023

8/10

medium
Stayed 2 nights in Apr 2024