Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants and 6 outdoor pools

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Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Sundeck
Balcony view
Reception
Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Hot Tub
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 22 of 22 rooms

Double Family (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Double Family (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Similar properties

About the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 2 min walk - 0.1 miles
  • Es Comú - 11 min walk - 0.6 miles
  • Playa de Can Picafort - 4 min drive - 2.9 miles
  • Alcúdia Beach - 7 min drive - 3.3 miles
  • Alcúdia Port - 10 min drive - 4.8 miles

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Grupotel Alcudia Pins

Family-friendly hotel near Playa de Muro
At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a billiards/pool table
  • An elevator, ATM/banking services, and a front-desk safe
Room features
All 598 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • Mini fridges, microwaves, and toasters

All inclusive details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, German, Norwegian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bufet principal
  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number H-PM-2637

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Alcudia Pins?

Self parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Check-out is at noon. Late check-out is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.

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Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 95 reviews
Rating 8 - Good. 33 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025

8/10

The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024

8/10

Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024

10/10

We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

8/10

We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

8/10

Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024

6/10

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

4/10

Way to much noise from a stage in the evening and way to small of a pool area when you compare it to how many guests there is
Stayed 7 nights in Jul 2022

4/10

Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

6/10

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Stayed 12 nights in Jun 2023

6/10

Stayed 7 nights in Jul 2024

8/10

Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
Stayed 8 nights in Oct 2024

10/10

Kommen wieder
Stayed 1 night in Sep 2024

10/10

Stayed 3 nights in Sep 2024

10/10

È un struttura grande con tante possibilità di rilassarsi sia in spiaggia che nelle piscine,acqua del mare appena esci dalla struttura cristalină ,tutto perfetto,personale cordiale e gentile
Stayed 2 nights in Sep 2024

8/10

Stayed 11 nights in Aug 2024

10/10

Stayed 4 nights in Aug 2024

8/10

Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Stayed 10 nights in Aug 2024

4/10

Stayed 1 night in Aug 2024

6/10

Stayed 9 nights in Aug 2024

6/10

Stayed 7 nights in Aug 2024

10/10

Volveremos sin duda
Stayed 3 nights in Aug 2024

2/10

Stayed 2 nights in Aug 2024

2/10

On devait avoir un logement avec vue sur la grande piscine en étage on s est retrouvé au rdc j avais précisé loin des ascenseurs pour être au calme c était tellement bruyant que nous nous sommes pas reposé !!! Au final votre Apart hôtel était nul et pourtant on est pas chiant d habitude
Stayed 7 nights in Aug 2024

6/10

Veldig små og trange rom. Såvidt man kunne gå forbi sengen. Passer for 2 personer, ikke en familie på 4. Dårlig renhold rundt bassengområdet og fellestoaletter.
Stayed 11 nights in Aug 2024