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Grupotel Natura Playa

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Reception
Lobby lounge
Interior
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Gym
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

1 bedroom, desk, blackout drapes, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (2 Adults + 1 Child)

1 bedroom, desk, blackout drapes, free WiFi

Studio (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (2 Adults)

1 bedroom, desk, blackout drapes, free WiFi

Studio (2 Adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Playas de Muro, 5, Muro, Illes Balears, 7458

What's nearby

  • Playa de Muro - 5 min walk - 0.3 miles
  • Albufera Natural Park - 19 min walk - 1.0 mile
  • Playa de Can Picafort - 5 min drive - 3.5 miles
  • Alcúdia Beach - 6 min drive - 2.7 miles
  • Alcúdia Port - 9 min drive - 4.2 miles

Getting around

  • Sa Pobla Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 52 min drive

Restaurants

  • ‪Bellevue - ‬7 min drive
  • ‪L’Épicerie Alcudia - ‬4 min drive
  • ‪S'àmfora - ‬5 min drive
  • ‪El Loro Verde - ‬6 min drive
  • ‪Playero - ‬5 min drive

About this property

Grupotel Natura Playa

Upscale eco-certified hotel near Playa de Muro
You can look forward to a terrace, a garden, and a playground at Grupotel Natura Playa. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a front-desk safe
  • Smoke-free premises, luggage storage, and tour/ticket assistance
Room features
All 120 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.00 for adults and EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-2840

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Frequently asked questions

Does Grupotel Natura Playa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Grupotel Natura Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Natura Playa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grupotel Natura Playa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grupotel Natura Playa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grupotel Natura Playa located?

This family-friendly Muro hotel is located near the beach, within 1 mi (2 km) of Albufera Natural Park and Playa de Muro. Alcúdia Beach is 2.2 mi (3.6 km) away.

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Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 6 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Stayed 8 nights in Aug 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly
Stayed 6 nights in May 2024

10/10 Excellent

Seble Merid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

6/10 Okay

Markus

Liked: Cleanliness
Disliked: Staff & service
Das Grupotel Natura Playa ist insgesamt ein solides Hotel für Gäste, die während ihres Aufenthalts keine großen Aktivitäten im Hotel erwarten. Unser Zimmer war großzügig geschnitten und praktisch eingerichtet, mit separatem Schlafzimmer, Wohnzimmer und einer kleinen Kochnische, die wir allerdings nicht genutzt haben. Wir hatten einen seitlichen Meerblick – diese Zimmerkategorie kann sich sowohl auf der Nord- als auch auf der Südseite befinden, eine gezielte Auswahl ist jedoch nicht möglich. Gerade im Frühjahr wäre die Südseite mit Blick auf den Pool sicherlich angenehmer. Das Hotel liegt direkt am Strand, was grundsätzlich ein Pluspunkt ist. Leider war dieser während unseres Aufenthalts auf weiter Strecke von Algen bedeckt, die unangenehm rochen – ein Aspekt, den man bedenken sollte. Das Personal gibt sich bemüht und ist überwiegend freundlich. Allerdings wirkt der Service an der Rezeption gelegentlich unprofessionell und könnte optimiert werden. Das Essen bietet in der Regel eine gute Auswahl und ist oft schmackhaft. Es gab jedoch auch Speisen, die qualitativ nicht überzeugt haben.
Stayed 7 nights in Apr 2025

8/10 Good

nicolas

Liked: Staff & service, amenities, property conditions & facilities
Manque les produits de toillettes dans la chambre. Ménage a approfondir dans les chambres un coup de rafraichissement des chambres est a prevoir Personnel d accueil et du restaurant vraiment top
Stayed 5 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Urlaub direkt am Meer – wir kommen wieder! Wir haben im April eine wundervolle Woche im Grupotel Natura Playa in Playa de Muro verbracht. Das Hotel hat uns in nahezu allen Punkten überzeugt: Die Lage ist unschlagbar – direkt am wunderschönen, feinsandigen Strand und trotzdem ruhig gelegen. Das gesamte Personal war überaus freundlich, aufmerksam und stets hilfsbereit. Die Sauberkeit im gesamten Hotel – ob Zimmer, Restaurant oder Außenbereich – war hervorragend. Besonders hervorheben möchten wir das abwechslungsreiche und qualitativ hochwertige Buffet: Jeden Tag gab es neue Köstlichkeiten sowie eine tolle Auswahl an frischem Obst (u. a. verschiedene Melonensorten, Orangen, Papaya, Kiwi, Äpfel und Bananen). Einziger kleiner Kritikpunkt: Die Preise für alkoholische Cocktails an der Hotelbar fanden wir etwas überzogen (z. B. 9,40 € für einen Mojito). Leider wurden während unseres Aufenthalts die Strände von der Segelquallenplage ( stinkende Kadaver) und von Seegras aufgrund der Vorsaison noch nicht gereinigt – dafür kann das Hotel jedoch nichts, es hat unseren Urlaub aber auch nicht wesentlich getrübt. Insgesamt ein top geführtes Hotel mit Wohlfühlgarantie – wir kommen sehr gerne wieder!
Stayed 7 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Buffet war abwechslungsreich (für eine Woche Aufenthalt). Das Fleisch war mittelmäßig. Eine große Dessert Auswahl. Die Betten waren hart. Die Zimmer sauber und das Personal war immer freundlich.
Stayed 7 nights in Apr 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab nichts auszusetzen…ein wirklich schönes Hotel! Leider wurden wir auf dem Parkplatz davor Opfer eines Taschendiebs…er wollte Geld gewechselt haben und dabei hat er die Scheine entwendet. Der Fahrradverleih ist teuer und nicht besonders kooperativ.
Stayed 8 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Tilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt zwischen Strand und Naturschutzgebiet gelegen. Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna). Reichhaltiges Angebot an Essen (auch viel für Veganer), das z.T. nach persönlichen Wünschen frisch zubereitet wird. Große Zimmer mit Balkon.
Stayed 7 nights in Oct 2024

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

IGNACIO XABIER ARRIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Sitio está muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena. La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo per le famiglie con bambini. Tutto perfetto
Stayed 8 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo perfecto

Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Stayed 7 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort

Unsere Kinder waren begeistert!

Personal wirklich sehr nett und zuvorkommend. Unsere Kinder waren begeistert. Das ist das was zählt. Verbesserungsvorschlag zum Thema Essen: Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend. Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-. Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.
Stayed 5 nights in Aug 2024

8/10 Good

Constantin

Liked: Cleanliness, staff & service, amenities
Man kann am Pool liegen und spontan ins Meer schwimmen gehen. Außerdem war die Animation für Kinder sehr gut. Das Essen war gut, aber gerade für Kinder eher eintönig.
Stayed 11 nights in Jul 2024

6/10 Okay

Shiva

Liked: Cleanliness

Low quality hotel

The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024