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Grupotel Los Príncipes & Spa

4.0 star property
Travelers can lounge in the sun or join a volleyball game at this beachfront family hotel, creating lasting memories along the beautiful Playa de Muro shoreline

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Photo gallery for Grupotel Los Príncipes & Spa

Aerial view - Grupotel Los Príncipes & Spa (Muro)
A wooden pier leading to a beach with white buildings and trees in the background. - Grupotel Los Príncipes & Spa (Muro)
A hotel room with a bed, a desk, a TV, and a balcony with a view of the sea. - Grupotel Los Príncipes & Spa (Muro)
A beach resort with multiple white buildings, a large pool area, and numerous sun loungers and umbrellas. - Grupotel Los Príncipes & Spa (Muro)
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy, body wraps - Grupotel Los Príncipes & Spa (Muro)
Grupotel Los Príncipes & Spa is on Playa de Muro, featuring a rooftop terrace with sea views. Guests love the attentive staff and indoor/outdoor pools. The property includes a garden, mini golf, spa with massages and body wraps, and a poolside bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony

Minibar, desk, cribs (free), WiFi (free)

Double Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View

A modern living room with a sofa, a dining table, and chairs. There is a TV mounted on the wall and a view of the beach through the glass door.

Apartment, 1 Bedroom, Balcony, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Single Room, Balcony

A modern hotel room with a bed, bedside table, desk, chair, and a TV.

Single Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Balcony (With Living Room)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the outdoors.

Deluxe Room, Balcony (With Living Room)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony, Garden View

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Apartment, 1 Bedroom, Balcony, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Room, Balcony, Partial Ocean View (With Living Room)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the outdoors.

Deluxe Room, Balcony, Partial Ocean View (With Living Room)

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony, Partial Sea View

A hotel room with a bed, bedside table, desk, chair, and a TV mounted on the wall.

Double Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT GARDEN VIEW ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT PARTIAL OCEAN VIEW ONE BEDROOM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Muro, Grupotel Los Príncipes & Spa is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Traveling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros. Visit our Muro travel guide
Map
Carrer Galio, 31, Muro, Mallorca, 7458

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    2 min walk - 0.1 miles
  • A beach with clear turquoise waters, a sandy shore, and distant mountains.
    Alcúdia Beach
    19 min walk - 1.0 mile
  • Platja dels Francesos
    3 min walk - 0.2 miles
  • Lake Esperanza
    8 min walk - 0.5 miles
  • Cova de Sant Martí
    2 min drive - 1.6 miles

Getting around

  • Sa Pobla Station
    18 min drive
  • Palma de Mallorca Airport (PMI)
    58 min drive

Restaurants

  • L’Épicerie Alcudia
    11 min walk
  • Numa Beach
    8 min walk
  • Doble A beach club
    2 min walk
  • Gelats Artesa Valls
    9 min walk
  • Romanov Sky Bar
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Grupotel Los Príncipes & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Grupotel Los Príncipes & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grupotel Los Príncipes & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Los Príncipes & Spa?

Check-out is at 11:00 AM.

Where is Grupotel Los Príncipes & Spa located?

Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Platja dels Francesos, Playa de Muro, and Alcúdia Beach. Lake Esperanza and Cova de Sant Martí are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grupotel Los Príncipes & Spa Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 129 out of 290 reviews
Rating 8 - Good. 116 out of 290 reviews
Rating 6 - Okay. 27 out of 290 reviews
Rating 4 - Poor. 10 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

Reviews

Verified review

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Erica

Liked: Staff & service, amenities
Location location location! Who doesn’t want to stay in an hotel steps away from the beach. Breakfast and dinner package was the way to go. The food was amazing and the staff was very friendly and helpful.
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Frederick

Disliked: Amenities, property conditions & facilities
The rooms : the air conditionner did not work well the temperature was humid abd a good 24 degré , the beds unconfortable , the gym was not even a gym and no air conditionning , they make you pay for your chair on the beach , for the safe 15 euro , no parking only public parking , smell in the rooms , no dpace in the room ... total disaster this hotel
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Serge

Liked: Cleanliness, amenities, property conditions & facilities
Pros:1) great beach location with a Pier 2) Great pool super clean, 3) lots of outdoor chairs Cons: 1) no real designated smoking section, just outside main door people were smoking, 2) smelly lobby, 3) no reserved parking, we have to find a spot in a construction area or on the main road, it was a difficult situation, surprised for a non urban location not to have reserved parking spots for the guests, 4) the wait staff in main dining room were not really friendly and basically were not really catering for drinks for example, however the cooks were smiling.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,superb food ,friendly staff
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, clean hotel, comfortable bed, nice spa easy access to the beach and fresh food
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
Stayed 9 nights in Aug 2023
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Stayed 14 nights in Oct 2023
Verified review

8/10 Good

Gualtiero

Liked: Cleanliness, property conditions & facilities
We liked the Sea view from the balcony. The full Moon helped! Room clean and quiet. Shows with differenti music every late evening. They finished early in the night. The beach was a little crowded so we stay there only two times and we visit other beaches: Mesquida, Es Trenc, Formentor. Breakfast very good. We had a very nice stay.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Kurt oder Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, very friendly and helpful personel. Great selection of food, mostly well prepared. just 2 points...our mattresses very rather old and squikee the coffee-automats (3 for the whole breakfast-area) are very slow with a strange program. Unfortunately always line-ups ....as a result some people very a bit irritated and voiced that
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

piotr

Liked: Cleanliness, property conditions & facilities
Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at this property

I had an amazing stay at Grupotel The Princes & Spa in Mallorca! From the moment we arrived, the check-in process was smooth, and the reception staff graciously allowed us to check in 3 hours early. Our sea-facing room was just as we booked, offering stunning views. The restaurant team was exceptional, making us feel like royalty every day. The variety of vegetarian, non-vegetarian, and vegan options was impressive, and a special shoutout to Jonathan, who went above and beyond to ensure I had a sugar-free dessert every night due to my dietary needs—such a thoughtful touch! While most of our experience was fantastic, our last night was a bit uncomfortable due to an AC issue and external noise. However, this doesn't overshadow the wonderful hospitality we received throughout our stay. I truly appreciate the warm and attentive service, and I’d still highly recommend this hotel for a memorable Mallorca getaway!
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Joanna

Liked: Cleanliness
Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that lets this hotel down is the dinner on an evening - vegetarians are left with salad or stodgy veg, no distinguishing main available and taste is very much towards German guests and each night was very much the same. We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door. The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems Overall I would stay here again but only on B&B so there is a change up in food options.
Stayed 7 nights in Sep 2025
Verified review

2/10 Terrible

YURY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Samiha

Liked: Cleanliness, amenities, property conditions & facilities
Great food, beautiful rooms. Staff at the reception is a bit rude, tried charging us double
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, very clean, delicious food and super friendly staff.
Stayed 10 nights in Jun 2023
Verified review

8/10 Good

ali

Liked: Cleanliness, staff & service
It was a good hotel overall
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Vladimira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.
Stayed 7 nights in Jul 2025