See all properties
Aparthotel

Grupotel Alcudia Suite

4.0 star property

Choose dates to view prices

Photo gallery for Grupotel Alcudia Suite

A wooden boardwalk leading to a beach with people sunbathing and swimming. - Grupotel Alcudia Suite (Muro)
A spacious lobby with a reception desk, a grey sofa, a coffee table, and a large window offering a view of the outdoors. - Grupotel Alcudia Suite (Muro)
A clear blue pool with sun loungers and umbrellas, surrounded by a tiled deck and a building with multiple floors. - Grupotel Alcudia Suite (Muro)
A spacious living room with large windows, a grey sofa, multiple ottomans, and potted plants. - Grupotel Alcudia Suite (Muro)
An outdoor seating area with wicker furniture and umbrellas, large windows, and a wooden deck. - Grupotel Alcudia Suite (Muro)
Experience the warmth of Grupotel Alcudia Suite, an upscale eco-certified aparthotel near Playa de Muro. Unwind by the poolside bar or explore the nearby beaches with bike rentals; enjoy a buffet breakfast, dry cleaning services, and a playground for kids.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, Balcony

A hotel room with a bed, a desk, a TV, and a balcony with curtains.

Studio, Balcony

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony

A modern living room with a sectional sofa, a coffee table, and a TV.

Apartment, 1 Bedroom, Balcony

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

View all photos for APARTMENT ONE BEDROOM

Premium bedding, in-room safe, desk, cribs (free)

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT WITH BALCONY

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Muro, Grupotel Alcudia Suite is on the beach. AlcĂşdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and AlcĂşdia Beach. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our Muro travel guide
View more Aparthotels in Muro
Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    3 min walk - 0.2 miles
  • A beach with clear turquoise waters, a sandy shore, and distant mountains.
    AlcĂşdia Beach
    4 min drive - 1.8 miles
  • Platja dels Francesos
    10 min walk - 0.5 miles
  • Lake Esperanza
    13 min walk - 0.7 miles
  • Cova de Sant MartĂ­
    3 min drive - 1.8 miles

Getting around

  • Sa Pobla Station
    20 min drive
  • Palma de Mallorca Airport (PMI)
    60 min drive

Restaurants

  • L’Épicerie Alcudia
    17 min walk
  • Numa Beach
    3 min walk
  • Doble A beach club
    6 min walk
  • Romanov Sky Bar
    14 min walk
  • Gran Cafe 1919
    7 min walk

Similar properties

Exterior
Aparthotel HSM Lago Park
Muro
  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 342 reviews
Aparthotel HSM Lago Park
Compare similar properties

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool
  • Free crib
  • Playground

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 122 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-1972

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Grupotel Alcudia Suite have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grupotel Alcudia Suite pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grupotel Alcudia Suite?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Alcudia Suite?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Alcudia Suite?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Suite located?

Nestled on the beach, this Muro aparthotel is within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. AlcĂşdia Beach is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grupotel Alcudia Suite Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 75 reviews
Rating 8 - Good. 33 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

Verified review

10/10 Excellent

LUCIAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Comfortable

Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Jasmin

Liked: Amenities, communication
Disliked: Cleanliness
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

emmanuelle

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room Smiling staff Buffet for dinner ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Valentin

Liked: Cleanliness, room comfort, communication

Summer vacation July

Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Stayed 10 nights in Jul 2023
Verified review

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel although a little dated. Could be abit cleaner
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ketil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a nice 9 days stay. Any inconvenience was dealt with swiftly.
Stayed 9 nights in Jul 2022
Verified review

6/10 Okay

Denis

Liked: Room comfort, communication

4 charter stars hotell?

We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Stayed 15 nights in Jul 2022
Verified review

8/10 Good

Luis

Liked: Cleanliness, check-in, communication, listing accuracy
La publicidad da la idea con fotos que está frente al mar y está a más de 100 metros
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Alain

Liked: Cleanliness, check-in, communication, listing accuracy
Notre chambre était en face de l'ascenseur à fuir. Il fait que bipper et quand les portes se referment ça fait un énorme bruit pour dormir ce n'est pas idéal. La chambre est grande mais un peu defraichie Le joint de douche est complètement moisi. Par contre le petit-déjeuner est très bien, un grand choix de tout.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Tiina

Liked: Cleanliness
Siisti.Rauhallinen.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness
Hyggelig personale. Fint uteomrĂĄde. Sentralt.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Que no cambian a diario las toallas o sábanas.
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, amenities, room comfort, communication
Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien, personnel très aimable !
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

marion

Liked: Cleanliness, room comfort, communication

Bien placé pour sillonner l île

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort, communication
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312. Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana. Muchas gracias
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

JUAN REINALDO

Liked: Cleanliness, room comfort, communication
RelaciĂłn precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Kenza

Disliked: Communication
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Stayed 10 nights in Aug 2023
Verified review

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities, communication
,
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort, communication
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Björn

Liked: Cleanliness, room comfort, communication

Fina lägenheter

Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Stayed 3 nights in May 2023