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Hotel Universal Murcia

1.0 star property
Hotel with a sauna, steps from Museum of Sciencie and Water

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Photo gallery for Hotel Universal Murcia

Reception
Point of interest
Twin room UP | Desk, laptop workspace, blackout drapes, soundproofing
Point of interest
Breakfast, lunch, dinner served; local cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single room UP

Single room UP | Desk, laptop workspace, blackout drapes, soundproofing

Single room UP

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin room UP

Twin room UP | Desk, laptop workspace, blackout drapes, soundproofing

Twin room UP

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Desk, laptop workspace, blackout drapes, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Desk, laptop workspace, blackout drapes, soundproofing

Family Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Traditional Single Room, 1 Twin Bed

Desk, laptop workspace, blackout drapes, soundproofing

Traditional Single Room, 1 Twin Bed

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Twin Room

Traditional Twin Room | Desk, laptop workspace, blackout drapes, soundproofing

Traditional Twin Room

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Hotel Pacoche Murcia

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 148 reviews
Hotel Pacoche Murcia

About the neighborhood

Map
Calle Cartagena, 21, Murcia, Murcia, 30002

What's nearby

  • Cuartel de Artillería - 5 min walk - 0.3 miles
  • Murcia City Hall - 5 min walk - 0.3 miles
  • Murcia Cathedral - 8 min walk - 0.5 miles
  • Murcia Bull Ring - 13 min walk - 0.7 miles
  • Terra Natura - 5 min drive - 3.7 miles

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive

Restaurants

  • ‪Cafe Helado y Caliente - ‬4 min walk
  • ‪La Marina Restaurante - ‬6 min walk
  • ‪Pan Moreno - ‬6 min walk
  • ‪Mesón Pepe de los Jamones - ‬7 min walk
  • ‪Tornasol - ‬7 min walk

About this property

Hotel Universal Murcia

Hotel near Murcia City Hall
Located close to Museum of Sciencie and Water and Puente de los Peligros, Hotel Universal Murcia provides a garden, an arcade/game room, and a library. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, Casa Pacoche, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a TV in the lobby
  • Concierge services, an elevator, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal Murcia offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 25-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 8:30 AM to 11:30 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10.50 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Pacoche

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 13.5 per night
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 7 for children
  • Valet parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 13.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Is Hotel Universal Murcia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universal Murcia?

Valet parking is available for EUR 15 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Universal Murcia?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Universal Murcia?

Check-out is at noon.

Does Hotel Universal Murcia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Universal Murcia located?

Located in El Carmen, this hotel is within a 5-minute walk of Museum of Sciencie and Water, Puente de los Peligros, and Cuartel de Artillería. Murcia City Hall and Murcia Cathedral are also within 10 minutes. Murcia del Carmen Station is 9 minutes by foot and Murcia (XUT-Murcia del Carmen Train Station) is 9 minutes.

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Hotel Universal Murcia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 287 reviews
Rating 8 - Good. 90 out of 287 reviews
Rating 6 - Okay. 71 out of 287 reviews
Rating 4 - Poor. 25 out of 287 reviews
Rating 2 - Terrible. 25 out of 287 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

ilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.
Stayed 11 nights in Feb 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a small room that smelled of smoke at first, but we got a larger fresh smelling one when asking. Our stay was fine.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic overnight stay.
Stayed 1 night in Mar 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.
Stayed 4 nights in Jan 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price
Stayed 4 nights in Jan 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023

4/10 Poor

Evelien

The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Stayed 1 night in Jun 2024

8/10 Good

Maria Angeles

Liked: Cleanliness, amenities
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
Stayed 11 nights in Apr 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
H
Stayed 1 night in Oct 2023

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpio and practical
Stayed 1 night in Sep 2023

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral. The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice. Thanks. Highly recommend.
Stayed 2 nights in Jun 2023

2/10 Terrible

tahimi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
Stayed 1 night in May 2024

8/10 Good

Ulrike

Liked: Cleanliness, staff & service

Deception

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.
Stayed 1 night in May 2024

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Stayed 5 nights in Jul 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really poor

I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Stayed 1 night in Feb 2024

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento céntrico,buen precio y personal de recepción muy amable.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable al 💯
Stayed 1 night in Apr 2025

8/10 Good

Madelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para pasar par de noches
Stayed 1 night in Apr 2025

10/10 Excellent

Ma Inmaculada

Stayed 4 nights in Apr 2025