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Hotel Universal Murcia

1.0 star property
Hotel with a sauna, steps from Museum of Sciencie and Water

Choose dates to view prices

Photo gallery for Hotel Universal Murcia

Reception
Breakfast, lunch, dinner served; local cuisine
Point of interest
Twin room UP | 20 bedrooms, desk, laptop workspace, blackout drapes
Daily buffet breakfast (EUR 10.50 per person)
Hotel Universal Murcia sits in the heart of the city, offering a garden and sauna for relaxation. Guests can enjoy the arcade/game room, browse the library, or dine on local dishes at Casa Pacoche restaurant. The helpful staff and in-room WiFi enhance the experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Single Use

20 bedrooms, desk, laptop workspace, blackout drapes

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 20 bedrooms, desk, laptop workspace, blackout drapes

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | 20 bedrooms, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | 20 bedrooms, desk, laptop workspace, blackout drapes

Superior Double Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single room UP

Single room UP | 20 bedrooms, desk, laptop workspace, blackout drapes

Single room UP

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin room UP

Twin room UP | 20 bedrooms, desk, laptop workspace, blackout drapes

Twin room UP

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Single Room, 1 Twin Bed

20 bedrooms, desk, laptop workspace, blackout drapes

Traditional Single Room, 1 Twin Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Twin Room

Traditional Twin Room | 20 bedrooms, desk, laptop workspace, blackout drapes

Traditional Twin Room

7.8 out of 10
Good
(6 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 20 bedrooms, desk, laptop workspace, blackout drapes

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room

Family Triple Room | 20 bedrooms, desk, laptop workspace, blackout drapes

Family Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
20 bedrooms
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Map
Calle Cartagena, 21, Murcia, Murcia, 30002

What's nearby

  • Cuartel de Artillería - 5 min walk - 0.3 miles
  • Murcia City Hall - 5 min walk - 0.3 miles
  • Murcia Cathedral - 8 min walk - 0.5 miles
  • Murcia Bull Ring - 13 min walk - 0.7 miles
  • Terra Natura - 5 min drive - 3.7 miles

Getting around

  • Murcia del Carmen Station - 9 min walk
  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive

Restaurants

  • ‪Cafe Helado Y Caliente - ‬4 min walk
  • ‪Confiteria Espinosa - ‬3 min walk
  • ‪Cafetería del Cuartel de Artillería - ‬5 min walk
  • ‪Tornasol - ‬7 min walk
  • ‪Roses Rosell - ‬3 min walk

About this property

Hotel Universal Murcia

Hotel near Murcia City Hall
Located close to Museum of Sciencie and Water and Puente de los Peligros, Hotel Universal Murcia provides a garden, an arcade/game room, and a library. For some rest and relaxation, visit the sauna. The on-site local cuisine restaurant, Casa Pacoche, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a computer station
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal Murcia offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 25-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Exterior

ibis budget Huerta De Murcia

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 240 reviews
ibis budget Huerta De Murcia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 8:30 AM to 11:30 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 10.50 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Pacoche

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Health club
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 13.5 per night
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 7 for children
  • Valet parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 13.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Is Hotel Universal Murcia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Universal Murcia?

Valet parking is available for EUR 15 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Universal Murcia?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Universal Murcia?

Check-out is at noon.

Does Hotel Universal Murcia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Universal Murcia located?

Located in El Carmen, this hotel is within a 5-minute walk of Museum of Sciencie and Water, Puente de los Peligros, and Cuartel de Artillería. Murcia City Hall and Murcia Cathedral are also within 10 minutes. Murcia del Carmen Station is 9 minutes by foot and Murcia (XUT-Murcia del Carmen Train Station) is 9 minutes.

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Reviews

Hotel Universal Murcia Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

7.6

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 309 reviews
Rating 8 - Good. 94 out of 309 reviews
Rating 6 - Okay. 76 out of 309 reviews
Rating 4 - Poor. 27 out of 309 reviews
Rating 2 - Terrible. 26 out of 309 reviews

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.
Stayed 1 night in May 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value plus location

Helpful staff. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

ilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Stayed 1 night in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Stayed 1 night in Sep 2023

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful.
Stayed 3 nights in Nov 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.
Stayed 4 nights in Jan 2025

2/10 Terrible

tahimi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
Stayed 1 night in May 2024

2/10 Terrible

Jorge

Disliked: Property conditions & facilities
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
Stayed 5 nights in Jul 2023

8/10 Good

Ulrike

Liked: Cleanliness, staff & service

Deception

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente situación para descubrir la ciudad de Murcia. Excelente aire acondicionado. Excelente servicio en recepción. Sin duda regresaremos.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Só elogios !

O hotel em Murcia foi perfeito ! Quarto limpo, confortável, novo e ótima localização. Adorei !
Stayed 1 night in Jun 2025

8/10 Good

Arturo

Liked: Cleanliness
It was easy to get and nice showers
Stayed 1 night in Jun 2025

4/10 Poor

Ana M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionada

El aire acondicionado no se podía regular en la habitación, estuvo tipo congelador toda la noche horrible., no se podía dormir del ruido del semáforo y todos los ruidos de la calle, las almohadas muy pequeñas, el aseo extremadamente peculiar, ducha con mampara de plástico blando que te rozabas muy pequeña...
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Murcia. Pleasant staff.
Stayed 1 night in Jun 2025

6/10 Okay

Gill

Liked: Cleanliness
Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre. Unfortunately my room was right next to the lift so some noise was heard.
Stayed 1 night in Jun 2025

8/10 Good

Gill

Liked: Cleanliness, staff & service, room comfort
The single room was as expected, although tight on space in the en-suite it had everything i needed and was clean and the bed comfy. The only problem is the tv is positioned too high on the wall so you cannot see the picture on the screen properly. It needs to be lowered. Overall a pleasant stay for a very reasonable price.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con buena ubicación y estupenda relación calidad/ precio. Personal recepción mucha amabilidad y hotel un poco anticuado pero muy limpio
Stayed 1 night in Jun 2025

4/10 Poor

Roberto

Disliked: Property conditions & facilities, room comfort
Habitación individual bastante pobre. El baño con un escalón para entrar. Al lado del ascensor con mucho ruido, un semáforo fuera que hace ruido todo el día y no hay escobilla de wc
Stayed 1 night in May 2025

10/10 Excellent

Fco.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UN DESCANSO CON COMODIDAD

La experiencia en el hotel estuvo bien acogedora la habitación,la ducha un poco pequeña pero está bien .Habían muchos ruidos y voces de otras habitaciones,pero pude descansar menos mal . El desayuno perfecto
Stayed 1 night in May 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento céntrico,buen precio y personal de recepción muy amable.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable al 💯
Stayed 1 night in Apr 2025

8/10 Good

Madelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para pasar par de noches
Stayed 1 night in Apr 2025

8/10 Good

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien en nuestra estancia

Hotel muy bien situado tanto para visitar la ciudad a pie como para coger un tren y acercarte a otros puntos de las región. Habitación limpia y bien de tamaño. Buena atención por parte de los empleados.
Stayed 3 nights in Apr 2025

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