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Palacio San Juan, A Royal Hideaway Hotel

5.0 star property

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Premium bedding, down comforters, memory foam beds, minibar - Palacio San Juan, A Royal Hideaway Hotel (Murcia)
Premium bedding, down comforters, memory foam beds, minibar - Palacio San Juan, A Royal Hideaway Hotel (Murcia)
Lunch and dinner served, Spanish cuisine - Palacio San Juan, A Royal Hideaway Hotel (Murcia)
Lunch and dinner served, Spanish cuisine - Palacio San Juan, A Royal Hideaway Hotel (Murcia)
Meeting facility - Palacio San Juan, A Royal Hideaway Hotel (Murcia)
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Palacio San Juan, A Royal Hideaway Hotel. The on-site Spanish cuisine restaurant, Restaurante Ocra, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room (Superior)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, Terrace

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Murcia, Palacio San Juan, A Royal Hideaway Hotel is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Parque Regional Carrascoy y El Valle and Murcia Park, while Murcia Cathedral Museum and Murcia Museum of Fine Arts are cultural highlights. Fundación Cajamediterráneo Centro Cultural de Murcia and Centro de Arte Palacio Almudí are also worth visiting. Visit our Murcia travel guide
Map
Plaza Ceballos 10, Murcia, Murcia, 30003

What's nearby

  • Santa Maria Cathedral and Episcopal Palace on Cardenal Belluga Square in Murcia, Spain; Shutterstock ID 532666357
    Murcia Cathedral
    2 min walk - 0.1 miles
  • Plaza Cardenal Belluga
    2 min walk - 0.1 miles
  • Real Casino Murcia
    3 min walk - 0.2 miles
  • Murcia City Hall
    5 min walk - 0.3 miles
  • Murcia Bull Ring
    6 min walk - 0.4 miles

Getting around

  • Murcia del Carmen Station
    15 min walk
  • Alicante Intl. Airport (ALC)
    57 min drive

Restaurants

  • La Bodeguita de Javi Gracia
    2 min walk
  • Café Lab
    3 min walk
  • El Bosque Animado
    1 min walk
  • Rincon De Pepe
    2 min walk
  • DKB Amazing Urban Food
    2 min walk

About this property

Palacio San Juan, A Royal Hideaway Hotel

Luxury hotel in the city center, remodeled in 2026
Consider a stay at Palacio San Juan, A Royal Hideaway Hotel and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. The on-site Spanish cuisine restaurant, Restaurante Ocra, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • A seasonal outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket assistance, and a banquet hall
  • Meeting rooms, luggage storage, and smoke-free premises
Room features
All 70 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and bidets
  • 60-inch Smart TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Ocra

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Lifeguards
  • Renovated entire property - September 2026
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
  • Covered self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from September to October

Property is also known as

Arco de San Juan
Arco de San Juan Murcia
Arco San Juan
Hotel Arco de San Juan
Hotel Arco de San Juan Murcia
Hotel Arco San Juan
Juan Arco
Hotel Arco San Juan Murcia
Arco San Juan Murcia
Hotel Arco de San Juan Hotel
Hotel Arco de San Juan Murcia
Hotel Arco de San Juan Hotel Murcia

Frequently asked questions

Does Palacio San Juan, A Royal Hideaway Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Palacio San Juan, A Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 35 per day.

What time is check-in at Palacio San Juan, A Royal Hideaway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palacio San Juan, A Royal Hideaway Hotel?

Check-out is at noon.

Does Palacio San Juan, A Royal Hideaway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palacio San Juan, A Royal Hideaway Hotel located?

Located in the heart of Murcia, this luxury hotel is within a 5-minute walk of Plaza Ceballos, Murcia Cathedral, and Plaza Cardenal Belluga. Murcia Cathedral Museum and Episcopal Palace are also within 5 minutes. Murcia del Carmen Station is 15 minutes by foot and Murcia (XUT-Murcia del Carmen Train Station) is 16 minutes.

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Reviews

Palacio San Juan, A Royal Hideaway Hotel Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 42 reviews
Rating 8 - Good. 19 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

Reviews

Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable la estancia y el personal
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Friendly staff, nice place for a short stay.
Verified

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No volvería a alojarme aquí

El peor en el que me he alojado en mucho tiempo. La habitación con un olor inaguantable a alcantarilla. Pensaba ir a cambiarla, pero tras oir que la de nuestros amigos apestaba a tabaco no sabía si lo que nos podían dar sería incluso peor... La amabilidad brilla por su ausencia en el personal de recepción, no se si por estres o por otros problemas, pero muy mal.
Verified

8/10 Good

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price

Pleasant hotel situated near Murcia city centre, close to the city's main attractions.
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a great location

Lovely hotel in a fabulous location in walking distance of all the main plazas. Great price too!
Verified

6/10 Okay

carol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Overnight stay

Stayed here on a recommendation of friends. Ok if you want to be central to Murcia and only using room to sleep in. Good for one night.
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y parking en el mismo edificio.

Muy bien ubicado y habitaciones confortables. Personal muy amable. Buen desayuno.
Verified

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia recomendable

Todo muy bien, recomendable. Esta en pleno centro histórico. Muy cerca de todo.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and okay hotel, wil stay again.

Nice hotel, friendly staff, best location. Okay Price regarding to overall expectation. Will come Again. Best location to food and old town.
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent, the employee very professional and helpful. The room was clean and comfortable. Quality/price=Great. The hotel is placed right in the center, so very near to everything that a tourists needs to see.
Verified

6/10 Okay

Carmen

Liked: Room comfort
Disliked: Staff & service

Muy bien ubicado.

Por la noche se escucha mucho ruido del bar de abajo. Lo mejor, la ubicación, cerca de todo.
Verified

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities

Smagfuldt centralt i Murcia

Charmerende og smagfuldt indrettet hotel i centrum af Murcia. Gå afstand til seværdighederne og indkøbsmuligheder og restauranter.
Verified

10/10 Excellent

jesúd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel con encanto y agradable

Tanto mi novia y yo hemos estado muy bien durante nuestra estancia. La amabilidad de los empleados y su profesionalidad sublime.
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Clean and comfortable room , good value for money.central, cathedral is few min walk
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación calidad-precio

Excelente ubicación y relación calidad-precio!
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Was without Wifi though

EVerything was lovely about the hotel except I had wifi maybe 10% of the night I was there. Murcia was my stop before going to a smaller in town in Spain where wifi is very scarce for the next three weeks, so it was very inconvenient that I had barely any while I was there. The hotel knew they would be losing wifi but didnt inform me when I checked in or offer any type of compensation.
Verified

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable night in the City of Murcia

We were warmly welcomed by the Manager who spoke fluent English and was charming. Our room was spotlessly cleaned and had a view of the courtyard which we had asked for. The hotel used to be a Palace so has history and atmosphere. Although in the centre of Murcia the double glazing kept the noise out and the air conditioning worked a treat! All in all a very enjoyable stay-my fourth visit!
Verified

8/10 Good

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Perfecta ubicación. Excelentes servicios.
Verified

8/10 Good

Rene Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo soggiorno in palazzo storico del centro

Ottimo soggiorno di ben 5 giorni in questo palazzo storico nel centro città. Una riserva...per il/sul personale della reception (mal) messa all'ingresso, quindi nella corrente della porta (automatica) d'entrata! (ma è un palazzo storico, comunque modificato all'interno).
Verified

8/10 Good

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL MUY RECOMENDABLE EN MURCIA

Hotel tranquilo y muy recomendable situado en el centro de Murcia a pocos metros de la catedral.
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valoración Hotel

Hotel muy recomendable, ya que es muy céntrico, tiene garaje y la relación calidad/ precio me parece muy buena.
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para recomendar

Precio calidad buena, excelente ubicación
Verified

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank You!

The Front Desk staff was excellent in helping us with all our questions and most of all helping to locate the parking garage! It is in a wonderful location to access the center of the city and all the interesting sights and restaurants.
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service

Algo pasado de moda, atención al público exquisita

La ubicación es muy buena, a pocos minutos a pie de la zona comercial y de la Catedral. Las instalaciones me parecieron algo anticuadas, por ejemplo, el aire acondicionado (fundamental en Murcia en verano) es antiguo y difícil de regular. Me gustaría destacar la amabilidad del personal, un placer.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad beds

Is this bad beds that brings it down. Felt like sleeping on the floor.