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Mercure Hotel München Altstadt

Property class: 3.5

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Photo gallery for Mercure Hotel München Altstadt

A buffet setup with various food items and a coffee station. - Mercure Hotel München Altstadt (Munich)
A hotel reception area with a receptionist, a man holding papers, and a woman in a dress. - Mercure Hotel München Altstadt (Munich)
A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains. - Mercure Hotel München Altstadt (Munich)
A person sitting on a green sofa in a room with a window, reading a magazine. - Mercure Hotel München Altstadt (Munich)
A building with a Mercure hotel sign, a clock tower, and a dome. - Mercure Hotel München Altstadt (Munich)
Located close to Marienplatz and Karlsplatz - Stachus, Mercure Hotel München Altstadt provides a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed

A modern bathroom with a white sink, mirror, and glass shower enclosure.

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

A modern bathroom with a white sink, mirror, and glass shower enclosure.

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

A modern bathroom with a glass shower enclosure, a white bathtub, a sink, and a toilet.

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Munich City Centre, a neighborhood in Munich, Mercure Hotel München Altstadt is near a metro station. Karlsplatz - Stachus and Viktualienmarkt are notable landmarks and Theresienwiese is a popular area attraction. Marienplatz is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Munich travel guide
Map
Hotterstr. 4, Munich, BY, 80331

What's nearby

  • A historic city square with a prominent clock tower, surrounded by colorful buildings and a clear blue sky.
    Marienplatz
    3 min walk - 0.2 miles
  • A bustling square with historic buildings, including a church with a tall tower and a market area with shops.
    Viktualienmarkt
    5 min walk - 0.3 miles
  • A clock tower with a pointed roof and two smaller towers, under a clear blue sky.
    Old Town Hall
    6 min walk - 0.4 miles
  • A historic building with a fountain in front.
    Karlsplatz - Stachus
    8 min walk - 0.4 miles
  • A crowded square with historic buildings, a prominent 'HB' sign, and people gathered around.
    Hofbräuhaus
    9 min walk - 0.5 miles

Getting around

  • Marienplatz Station
    6 min walk
  • Sendlinger Gate U-Bahn
    8 min walk
  • Munich Airport (MUC)
    43 min drive

Restaurants

  • Augustiner Klosterwirt
    3 min walk
  • Five Guys
    2 min walk
  • Rischart
    3 min walk
  • Niu
    4 min walk
  • Weinhaus Neuner
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

  • Nearby parking fee: EUR 40 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Mercure Hotel München Altstadt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 13.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Hotel München Altstadt?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel München Altstadt?

Check-out is at noon.

Where is Mercure Hotel München Altstadt located?

Located in Munich City Centre, this hotel is within a 5-minute walk of Marienplatz and Viktualienmarkt. Karlsplatz - Stachus and Theresienwiese are also within 1 mi (2 km). Sendlinger Gate U-Bahn is 8 minutes by foot and Karlsplatz (Stachus) Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel München Altstadt Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1004 reviews
Rating 8 - Good. 291 out of 1004 reviews
Rating 6 - Okay. 34 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and convenient place to stay, great breakfast and thoughtful mini bar included.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quiet, lovely, breakfast offered plentiful diverse options including gluten free toast upon request. All staff were hospitable and helpful. Everyone. Every time. I would stay there again for sure. Great location as well!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Munich.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff helpful and very clean. Breakfast is amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was helpful. Great Breakfast. Parking was down the street (discounted).
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, the staff were friendly and the breakfast was amazing!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and you can walk everywhere. Also the breakfast is worth the whole thing. Outstanding service, food options and very clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Breakfast was delicious and the room was meticulous. Love this place and would absolutely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the center of town, no frills but staff was very friendly and helpful. Breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roel

Liked: Cleanliness, property conditions & facilities
Great staff and breakfast was amazing
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities
Great location very friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Johanna

Friendly staff and great location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, excellent breakfast, central and able to walk to most sites
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Zhiyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Great location , 3 minutes to Marienplatz. Clean room and friend staff. Breakfast is good. You get a cup of hot tea or coffee any time, which is definitely plus
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, near the underground, easy transfer via S8 to and from airport, spotlessly clean, spacious room, great breakfast.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellant location and staff.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Room clean, breakfast outstanding.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and everything we needed! Everyone at the hotel was very kind and helpful.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Friendly staff. Yummy breakfast. Would stay here again
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Fred S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Room got a little hot at times as the cool control was limited. Breakfast was fabulous. Will be back. 😀👍
Stayed 6 nights in May 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great stay, lovely staff, clean rooms! The pillows are a bit uncomfortable but the location is AMAZING!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, clean and friendly. Very near to the city center. Enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION, fantastic breakfast, friendly staff.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
All you could need and best location
Stayed 4 nights in Dec 2025