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Quality Inn & Suites University Area

2.5 star property
Hotel with free breakfast, a quick walk to Ball State University

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Photo gallery for Quality Inn & Suites University Area

Business center
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Interior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Separate bedroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 4 min walk - 0.2 miles
  • Scheumann Stadium - 3 min drive - 1.2 miles
  • IU Health Ball Memorial Hospital - 4 min drive - 2.2 miles
  • Emens Auditorium - 4 min drive - 2.4 miles
  • Horizon Convention Center - 6 min drive - 3.6 miles

Getting around

  • Indianapolis Intl. Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel near Ball State University
Located close to Muncie Civic Theatre, Quality Inn & Suites University Area provides free continental breakfast, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and extended parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a TV in the lobby
  • A vending machine, meeting rooms, and a banquet hall
Room features
All 87 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 43-inch TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites University Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites University Area?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites University Area?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Quality Inn & Suites University Area?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is Quality Inn & Suites University Area located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Ball State University and 3.5 mi (5.6 km) from Muncie Civic Theatre.

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Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 67 out of 398 reviews
Rating 8 - Good. 63 out of 398 reviews
Rating 6 - Okay. 67 out of 398 reviews
Rating 4 - Poor. 88 out of 398 reviews
Rating 2 - Terrible. 113 out of 398 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

MICHAEL

Liked: Staff & service
Room had holes in the walls and bathroom. No breakfast. Price was high
Stayed 1 night in May 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Santana

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Liked: Staff & service
Hotel was quiet and the employees were friendly.
Stayed 3 nights in May 2024

6/10 Okay

JULIO

Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services, quietly place,
Stayed 1 night in Jun 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

4/10 Poor

shawn

Liked: Staff & service
The staff
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Amenities
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place clean and friendly
Stayed 2 nights in Oct 2023

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

8/10 Good

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Disliked: Amenities, property conditions & facilities
Location was convenient
Stayed 3 nights in Aug 2022

8/10 Good

Lloyd

Liked: Room comfort
Disliked: Staff & service

Disappointed

Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price.
Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful & friendly
Stayed 7 nights in Oct 2022

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

Very dirty and had a nasty smell.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and even tho they were short staffed they were on top of any of our needs
Stayed 2 nights in Aug 2022

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Was good for one night...very quiet!
Stayed 1 night in Feb 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful night of sleep!

It was very quiet and clean. Slept well!
Stayed 1 night in May 2022

2/10 Terrible

Joey

Disliked: Cleanliness, staff & service, property conditions & facilities
This Quality Inn has the look and feel of a business going under.
Stayed 7 nights in Jun 2023

8/10 Good

Lucan

Liked: Cleanliness, staff & service, room comfort

Great service, clean room.

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Stayed 2 nights in Aug 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities

No hapoy

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

4/10 Poor

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked dirty and had a weird smell. We didn't feel comfortable staying there.
Stayed 1 night in May 2024