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The Roa

Property class: 3

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Photo gallery for The Roa

A hotel room with a large bed, a wooden headboard, a bedside table, a TV, and a window with curtains. - The Roa (Mumbai)
A building entrance with a wooden overhang, a staircase, and a parking garage. - The Roa (Mumbai)
A dimly lit restaurant with wicker furniture and candles. - The Roa (Mumbai)
A modern reception area with a wooden reception desk, illuminated by under-counter lighting, and a row of bottles behind it. - The Roa (Mumbai)
A hotel sign with "The ROA" and "A Brand of GkSa Numerrus Group" written on it. - The Roa (Mumbai)
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at The Roa. The on-site international cuisine restaurant, Flava, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Room, 1 King Bed

A modern bedroom with a bed, a desk, and a chair.

Executive Room, 1 King Bed

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a large tapestry on the wall, a desk with a chair, and a window with curtains.

Standard Room, 2 Twin Beds

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Ghatkopar West, a neighborhood in Mumbai, The Roa is near a train station. Carter Road Promenade and Worli Sea Face Promenade are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mohammed Ali Road and Colaba Causeway. Looking to enjoy an event or a game while in town? See what's happening at Andheri Sports Complex or The National Sports Club Of India. Visit our Mumbai travel guide
Map
333 L.B.S Marg, Ghatkopar (W), Mumbai, Maharashtra, 400086

What's nearby

  • A restaurant with a buffet setup, including various dishes and condiments.
    R City Mall
    15 min walk - 0.9 miles
  • A crowded beach with palm trees and buildings in the background.
    Juhu Beach
    33 min drive - 10.0 miles
  • Snow Kingdom
    7 min drive - 1.1 miles
  • KidZania Mumbai
    7 min drive - 1.1 miles
  • U.S. Consulate General
    23 min drive - 6.9 miles

Getting around

  • Mumbai Ghatkopar Station
    7 min walk
  • Jagruti Nagar Station
    12 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    22 min drive

Restaurants

  • Udipi Hotel
    10 min walk
  • Sai Leela Bar & Restaurant
    11 min walk
  • Samrat Hotel
    9 min walk
  • hakka stop
    12 min walk
  • Bougan Villa
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 410 for adults and INR 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flava

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1200.0 per stay
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 410 for adults and INR 310 for children
  • Airport shuttle fee: INR 1500 per vehicle (one way)
  • Rollaway bed fee: INR 1200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The Roa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Roa?

Check-in begins at 2 PM.

What time is check-out at The Roa?

Check-out is at noon.

Does The Roa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is The Roa located?

Located in Ghatkopar West, this hotel is within 1 mi (2 km) of R City Mall and KidZania Mumbai. Phoenix Market City Mall and Hiranandani Business Park - Powai are also within 3 mi (5 km). Jagruti Nagar Station is 12 minutes by foot and Asalpha is 24 minutes.

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Reviews

The Roa Reviews

7.2

Good

7.6

Cleanliness

4.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 8 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent syay, nice room and very helpful staff
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef accomodated Jain Food which was very helpful for me.
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Shower had a mold, even after several request, house keeping did not clean it throughly, towels were not clean, shower had no grab bar, enterance do not have railings. Twin bed were comfortable, breakfast was excellent, all staff members were very cooperative.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Amenities
Can be more cleaner especially washroom
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Breakfast was good but limited choice for Jain. To many flies on fruits
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
House keeping was very helpful. Only problem was on first night no hot water
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Room ,
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Paid extra for 2 twin beds and was provided with mattress to sleep on the floor.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
I booked it for my inLaws. We booked 2 twin bed room for 3 people and they have given 1 king bed room and one person has to sleep on floor with a mattress. Room was not well maintained. Also though we have booked free breakfast they first denied for breakfast, however than later provided after request. Staff was not friendly and less helpful.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Phone not working
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bussiness stay

Great stay for 2 days
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to office was good and saves a lot.of time
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Only for the hardened Indian traveller.

If you travel around India with your own sheets then it's the kind of place you can stay. The bed was comfortable but with only a thin base sheet over the mattress and a nylon blanket on top, if failed miserably to prove comfort or enjoyable sleeping experience. The restaurant is OK and the bar passable. Standard Indian fare for dinner and breakfast. 2.5miles from the airport sounds close but its at the wrong end of the airport and it takes between 40mins to 1 hour to reach the terminal. Overall if you have stayed in 3 star hotels in India before then you will be fine here. Otherwise find somewhere else.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad to have stayed here.

Nice ambience of the hotel.Room were nice and clean.Breakfast was also good.Overall good experience
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was very well connected.Nice & cozy rooms.Staff was also very friendly.Food was exceptional.Overall complete value for money.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money , good food , central location , courteous staff
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Hotel was nice but dark. staff was slow with service.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you need internet connection.

If you're a business traveller and require the internet whilst staying at a hotel then I suggest you avoid this particular one. It took 90 minutes and numerous requests in order to obtain a password from reception who usually just said - ok just one minute! the internet is painfully slow once you eventually get connected, signal is often lost and can take 1 hour plus of trying to re-connect. This is a PAID service not free!! I asked if they could organise a cab, reply as usual - one minute and we'll call you. I checked out 6 hours later without anything being arranged!!! Totally poor customer service, room facilities very poor, internet poor, directly under flight path for airport, all in all I can only recommend you avoid. I would put this in my bottom 3 hotels.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book a room in that hotel ! Very expensive for what it is : dirty bed sheets , gloomy rooms, and awful service at the reception.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Better than many others in Mumbai

The Roa has a better level of cleanliness than I have seen in many hotels in Mumbai in this price range. So from that viewpoint it was a good thing. The rooms have a sort of modern looking design which is nice. The drawbacks are that the rooms do not have a great sound isolation and one tends to hear everything that is happening in the corridor and in neighboring rooms - which can be at times disturbing the sleep. The staff are definitely very helpful and are doing their best to make your stay comfortable. The other things was the internet line, which was incredibly slow and I was not able to work my emails through it. I was told they were working on that.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ROA - würde ich wieder machen

Das Hotel war nagelneu als wir im Februar 2012 dort waren. Alles sehr sauber und nettes und hilfsbereites Personal.
Verified review

10/10 Excellent

Stayed 4 nights in Apr 2025