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The Residence Hotel & Apartments

Property class: 3.5

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Aromatherapy, body wraps, body scrubs, facials, massage/treatment rooms - The Residence Hotel & Apartments (Mumbai)
Indoor wedding - The Residence Hotel & Apartments (Mumbai)
Breakfast, lunch and dinner served - The Residence Hotel & Apartments (Mumbai)
Reception - The Residence Hotel & Apartments (Mumbai)
Outdoor pool - The Residence Hotel & Apartments (Mumbai)
Consider a stay at The Residence Hotel & Apartments and take advantage of an airport shuttle, shopping on site, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a body wrap, or a massage at the onsite spa. The on-site international cuisine restaurant, Fusion Multicuisine, offers breakfast, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour health club; the property also has a garden, a playground, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege Apartment

Privilege Apartment | Premium bedding, in-room safe, desk, soundproofing

Privilege Apartment

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Premium bedding, in-room safe, desk, soundproofing

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Powai, a neighborhood in Mumbai, The Residence Hotel & Apartments is in the suburbs and on a lake. ISKCON Temple and Bandra Fort are local landmarks, and some of the area's attractions include KidZania Mumbai and Film City. Traveling with kids? Consider Nita Mukesh Ambani Cultural Centre, or check out an event or a game at Andheri Sports Complex. Visit our Mumbai travel guide
Map
Saki Vihar Road, Near Nitie, Powai, Mumbai, Maharashtra, 400087

What's nearby

  • A calm lake at dusk with palm trees and a park in the foreground.
    Powai Lake
    6 min walk - 0.4 miles
  • A gate with a sign reading "Sanjay Gandhi National Park Mumbai" and a "NO PARKING" sign.
    Sanjay Gandhi National Park
    9 min walk - 0.5 miles
  • Indian Institute of Technology Bombay
    8 min walk - 0.4 miles
  • Vihar Lake
    9 min walk - 0.5 miles
  • Santacruz Electronic Export Processing Zone
    6 min drive - 1.3 miles

Getting around

  • Saki Naka Station
    4 min drive
  • Jogeshwari East Station
    6 min drive
  • Chhatrapati Shivaji International Airport (BOM)
    24 min drive

Restaurants

  • Gourami
    4 min drive
  • Eve
    4 min drive
  • Daffodil
    3 min drive
  • Starbucks
    4 min drive
  • McDonald's
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 600 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fusion Multicuisine

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 per person
  • Airport shuttle fee: INR 1575 per vehicle (one-way)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Residence Hotel & Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Residence Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Residence Hotel & Apartments?

Check-in begins at noon.

What time is check-out at The Residence Hotel & Apartments?

Check-out is at noon.

Does The Residence Hotel & Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1575 per vehicle applies.

Where is The Residence Hotel & Apartments located?

This family-friendly Mumbai hotel is located near the airport, within a 15-minute walk of Indian Institute of Technology Bombay, Powai Lake, and Sanjay Gandhi National Park. Vihar Lake and Santacruz Electronic Export Processing Zone are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Residence Hotel & Apartments Reviews

6.4

6.8

Cleanliness

5.8

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 17 out of 63 reviews
Rating 6 - Okay. 19 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 11 out of 63 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
The photos online give a false impression of the properties surroundings and the property itself.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Good Cleanliness. Good breakfast options
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Business Trip

Stay was ok.
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Not worth it.

Hotel staff barely knew english. Not much clean. Several health issues due to food.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Gajpal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Need renovation immediately

The location was good for my requirement. Property is big and with good views both sides. The problem is that it needs renovation. Rooms have bad odour, the bathroom drain was clogged and water filled up when I used it. I didn't face much problem as I stayed for one night only. I have read many other reviews, older as well, which have suggested renovation but I guess the hotel owners/promoters are not interested.
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Room not clean enough Windows and mirrors dirty Bath room dirty
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Vinay

Liked: Room comfort
Disliked: Staff & service
The staff was very rude.
Verified review

2/10 Terrible

Hany

Disliked: Cleanliness, property conditions & facilities, room comfort

no more than a 2 star hotel

This is supposed to be a 4 star hotel, however it doesn't stand up to even a 2 star one. The corridors have a rotten smell like a cellar, old shabby carpets, outdated rooms and bathrooms, mold on shower door and floor. Towels worn out and even the bed sheets were smelly. The conceirge could not give any helpful advice. the kettle and the fridge were not working and after negotiation they changed the kettle, yet they did not fix or change the fridge during our whole stay.
Stayed 3 nights in Feb 2018
Verified review

8/10 Good

Yuki

Nice hotel

The Runaissance Convention Center is near the hotel to access easily, but there is no shopping or amusement center around the hotel.
Stayed 5 nights in Feb 2018
Verified review

2/10 Terrible

Niket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel at this high cost

Bad experience & would not recommend this hotel to anyone else
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It wasn't first time for me I like this hotel and always go there. it is very nice hotel help full crew
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs refurbishment

The staff are willing but the hotel is in desperate need of some basic refurbishment and upkeep; there seems to be no preventative maintenance, just fixing those things which have actually broken. The saving grace is really the Ramada next door and its restaurant.
Stayed 5 nights in Sep 2017
Verified review

4/10 Poor

Chih-Heng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-FI is a problem. Location is not good. Very Rural area outside hotel Room Equipment is not good condition But Food is OK
Stayed 1 night in May 2017
Verified review

2/10 Terrible

Anurag

Disliked: Cleanliness, property conditions & facilities, room comfort
Very untidy hotel rooms . Old building, staff not enough . Room need renovation. Not worth one star hotel.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

비지니스 호텔

적정한 숙박료
Verified review

6/10 Okay

oguz

Liked: Cleanliness

Kalınabilir otel

Otelin bulunduğu bölge çok güzel ancak yakın çevresi kaotik.
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not maintained

Cigarette Smoke corridors Bathroom dirty AC leaked Staff very helpful and cooperative
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty bad
Verified review

10/10 Excellent

Surendra kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Verified review

4/10 Poor

Lui

Disliked: Staff & service, property conditions & facilities, room comfort

Very inconvenient place for business traveler

Will never ever stay in this area or with this particular group of hotel chain. Refrigerator was not working. Power outlets are not functioning well. Very dim lights in toilets and lot of water leakage. Towels are too old.
Verified review

6/10 Okay

Verified traveler

Good

Good
Verified review

2/10 Terrible

Rajendra

Disliked: Staff & service
They charged me for late check out for half day rent . Very rude behavior by duty manager.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic

Nothing much to talk about
Verified review

4/10 Poor

Alexandre

Disliked: Staff & service, property conditions & facilities, room comfort

Bad hotel bad service

They give us a room Delux , wich we payed for it on the last floor, then they call us for upgrade! But the upgrade was in fact a Downgrade, so we refused it and have to fight to keep our Delux room. The AC was very noisy and can't sleep with it. And can't sleep without because it was more than 30 d celcius. We wait 1 hour for a piece of cake from the room service.
Verified review

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay in The Residence Hotel

Very good