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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Property class: 5 and above

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Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

A grand lobby with a bar area, seating, and a staircase leading to an upper level. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A courtyard with a fountain, a clock tower, and a building with multiple balconies and arches. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A hotel lobby with a grand staircase, large stained glass windows, and a central chandelier. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A spacious lobby with a central staircase, high ceilings, and large windows. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
A grand hotel with a large fountain, a covered entrance, and a car parked in front. - ITC Grand Central, a Luxury Collection Hotel, Mumbai (Mumbai)
Located close to Tata Memorial Hospital and Haji Ali Dargah, ITC Grand Central, a Luxury Collection Hotel, Mumbai provides a terrace, a coffee shop/cafe, and a garden. Indulge in a massage, a body wrap, and a body treatment at Kaya Kalp, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Tower

A four-poster bed with white linens, two bedside tables with lamps, a large window with curtains, and a patterned rug.

Luxury Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Tower

A spacious living room with a large window, a chandelier, and a view of a cityscape.

Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk, a chair, a sofa, and a window with curtains.

Executive Room, 1 Queen Bed, City View

7.8 out of 10
Good
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a window with a city view.

Club Room, 1 Queen Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Exclusive Room, 1 Twin Bed, City View

A hotel room with a large window, a sofa, a chair, a desk, and a lamp.

Exclusive Room, 1 Twin Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Room, 1 Queen Bed, Tower

A hotel room with a large bed, a desk, two chairs, a small table, and a large window with a city view.

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for House, 1 Queen Bed (View)

A hotel room with a large bed, a chair, a small table, and a window with a city view.

House, 1 Queen Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Parel, a neighborhood in Mumbai, ITC Grand Central, a Luxury Collection Hotel, Mumbai is near a train station. Haji Ali Dargah and Gateway of India are notable landmarks, and travelers looking to shop may want to visit Mohammed Ali Road and Crawford Market. U.S. Consulate General and Elephanta Caves are two other places to visit that come recommended. Visit our Mumbai travel guide
Map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012

What's nearby

  • A bar with a neon sign reading "VIVA LA MUSICA" and a circular ceiling design.
    High Street Phoenix Mall
    6 min drive - 1.3 miles
  • Tata Memorial Hospital
    10 min walk - 0.5 miles
  • Panshet Water Park
    11 min walk - 0.6 miles
  • Dr. Bhau Daji Lad Museum
    5 min drive - 1.9 miles
  • Palladium Mall
    7 min drive - 1.5 miles

Getting around

  • Ambedkar Nagar Station
    11 min walk
  • Mumbai Currey Road Station
    13 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    45 min drive

Restaurants

  • 7 Spice - Chinese Restaurant
    8 min walk
  • Sardesai Sandwich Corner
    6 min walk
  • Hornby's Pavilion
    1 min walk
  • Ram Ashray - Lalbaug
    7 min walk
  • Domino's Pizza
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–9:00 PM.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is ITC Grand Central, a Luxury Collection Hotel, Mumbai located?

Located in Parel, this luxury hotel is 0.6 mi (0.9 km) from Tata Memorial Hospital and 2.7 mi (4.4 km) from Mohammed Ali Road. Haji Ali Dargah and Crawford Market are also within 6 mi (10 km). Ambedkar Nagar Station is 11 minutes by foot and Mint Colony Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 479 out of 722 reviews
Rating 8 - Good. 158 out of 722 reviews
Rating 6 - Okay. 45 out of 722 reviews
Rating 4 - Poor. 26 out of 722 reviews
Rating 2 - Terrible. 14 out of 722 reviews

Reviews

Verified review

10/10 Excellent

Riyadh Rajjak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have been too by far. From start to finish.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Hiromasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内のインド料理レストランが美味しく毎日利用しました
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loisy was absolutely fantastic! She went above and beyond to make my guests feel special and helped create such a wonderful experience. She was thoughtful, organized and always willing to help. Her attention to detail and genuine care made all the difference. so grateful for everything she did and couldn’t have asked for better support. Thank you, Loisy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30階のラウンジは落ち着いて過ごすことができるよい空間でした。 朝食はオムレツがフワフワでよかったです。
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled extensively and stayed in literally hundreds of hotels. This was simply the best.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rohan Hemnath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent a week there, amazing hotel super clean room and the facilities were top notch. Enjoyed the breakfast a lot of vegetarian options. also getting around from the hotel to south mumbai was a breeze. definitely recommend this place.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ramesh

Liked: Cleanliness
I have not availed SPA services.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities, rooms, breakfast, location - all exceptional!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chirojit

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ann-sophie

Liked: Cleanliness, staff & service, amenities
Allt var bra, trevlig och effektiv personal. Väldigt hjälpsamma. Trevliga rum som var fräscha och som personalen fuxade utan att vi stördes. Bra utbud av sittplatser, barer och resturanger på hotellet. Bra läge i mumbai
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dhirendra Dahyalal

Liked: Cleanliness, amenities, property conditions & facilities
Great central hotel
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Roshni

Liked: Cleanliness, amenities, property conditions & facilities
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Dhananjay

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and professional staff. Helping throughout our stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
清潔感のある客室で快適に過ごせました。スタッフの対応も丁寧で安心感がありました。特にフロントのアンジェリーナさんが、初めてのインド訪問と知り歓迎のストールを巻いてくださり、思い出に残る滞在となりました。
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Irène Louise

Liked: Cleanliness, amenities, property conditions & facilities
Behulpzaam personeel en een schone kamer
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

ernest

Liked: Cleanliness, amenities, property conditions & facilities
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Khozema

Liked: Cleanliness, staff & service, amenities
Clean room, and staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness
Beautiful hotel, great service, wonderful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

mushtak

Liked: Cleanliness, staff & service, amenities
Extended my stay here and stayed for 17 nights in total, and booked 2 Executive rooms. Amazing staff....from the entrance to the hotel by the security guards and welcoming Indian dressed greeter to the reception staff to the catering staff to the house cleaning staff (especially Rashuvir), they were ALL absolutely fabulous. Even the breakfast chef would prepare my special cooked sausages perfectly (and he remembered this everyday without fail!). Any request was perfectly executed and relayed to all the staff as a reminder for next time. Wow amazing training, and genuine responsive staff. 100% satisfied. Will DEFINITELY stay here again (stayed here twice now). Wouldn't even dream about staying anywhere else. Keep up the good work :). You guys are a shining example of amazing Indian hospitality.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Asheeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large, very clean with a basket of fresh fruit to welcome us. The bathroom was spacious and shower was excellent with hot water. Staff would stop by and ask if we needed anything. The breakfast was sumptuous and though a buffet staff was always available to get us our coffee or bring the omelette over from the station. They have a cocktail hour from 6:00 pm to 8:00pm on the 30th floor with beautiful views of the city. I’ll be back.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

JAYESH SHARATCHANDRA

Liked: Cleanliness, staff & service, amenities
Everything is so super always as we visit every year
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Renu

Liked: Cleanliness, amenities, property conditions & facilities
Service during breakfast was not up to the same level as the previous visit.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Gordon

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice welcome at the door from the gate and door staff but that's where the pleasantries ended. Reception somewhat indifferent, not at all helpful or welcoming. Room (ITC One) absolutely huge but feels dated. Marvellous views from the windows to the Mumbai skyline. Breakfast has good Indian and western choices in a dining room style. Good pool and gym. Irish bar on site and a couple of restaurants. Overall, very underwhelming and easily forgettable I'm afraid. Probably wouldn't return unless other similar establishments full.
Stayed 2 nights in Dec 2025