Grand Hotel

3.5 star property
Edwardian hotel with a restaurant connected to a shopping center in Mumbai

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Lobby
Interior
Exterior
Interior
Bar (on property)
The Grand Hotel in Mumbai's cultural center blends historic architecture with modern amenities. Enjoy authentic dishes at Cinnamon restaurant and drinks in the lobby bar. Visit the nearby Chhatrapati Shivaji Maharaj Museum. The 24-hour front desk offers local insights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Semi Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Memory foam bed
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Family Suites

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Memory foam bed
Ceiling fan
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Deluxe Room, Harbor View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 27 sq m
  • Harbor view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001

What's nearby

  • Mumbai International Cruise Terminal - 5 min walk - 0.3 miles
  • Colaba Causeway - 19 min walk - 1.0 mile
  • Crawford Market - 2 min drive - 1.3 miles
  • Wankhede Stadium - 2 min drive - 1.3 miles
  • Gateway of India - 6 min drive - 1.7 miles

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • CSMT Station - 12 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive

Restaurants

  • ‪Pancham Puriwala - ‬9 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪National Restaurant - ‬7 min walk
  • ‪Native Bombay - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk

About this property

Grand Hotel

Hotel near Mumbai International Cruise Terminal
Located close to Chhatrapati Shivaji Maharaj Museum and Jehangir Art Gallery, Grand Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local and international cuisine restaurant, Cinnamon, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Coffee/tea in the lobby, tour/ticket assistance, and 3 meeting rooms
  • Wedding services, a porter/bellhop, and free newspapers
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 69 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Memory foam beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 850 for adults and INR 850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cinnamon

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (4,975 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Edwardian architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 850 for adults and INR 850 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Frequently asked questions

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per vehicle applies.

Where is Grand Hotel located?

Located in Fort, this hotel is within 1 mi (2 km) of Mumbai International Cruise Terminal, Crawford Market, and Chhatrapati Shivaji Maharaj Museum. Jehangir Art Gallery and Colaba Causeway are also within 1 mi (2 km). CSMT Station is 12 minutes by foot and Mumbai CSMT Station is 13 minutes.

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Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 215 reviews
Rating 8 - Good. 88 out of 215 reviews
Rating 6 - Okay. 30 out of 215 reviews
Rating 4 - Poor. 14 out of 215 reviews
Rating 2 - Terrible. 11 out of 215 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

I enjoyed my stay.
Stayed 1 night in Sep 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to scenic locations, great breakfast options and friendly staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tommy

Liked: Amenities
Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Staff very helpful and good value for money
Stayed 1 night in Dec 2023

10/10 Excellent

Shubheksha

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 1 night in Mar 2025

8/10 Good

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the south of the city but still a good location and lots of shops two streets to the west.

6/10 Okay

GERALDINE

Liked: Cleanliness
Liked having the dining room for meals. It seemed an area with other venues for meals.
Stayed 3 nights in Dec 2023

6/10 Okay

Stine

Disliked: Property conditions & facilities

Historic building centrally located

Historic building in a centrally located area. However rooms were in need of maintanance/ upgrade. AC noicy and toilet flusher only sporadically worked.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, our stay was very good. Not all the bed linen was completely clean on arrival, but it was replaced immediately. In general, the whole staff is very friendly and helpful. The breakfast selection is small but sufficient. Some renovation work is currently being carried out, but if, like us, you are out and about in the city during the day, you don't notice anything.
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveler

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

4/10 Poor

Fidel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The A/C was poor. A light of the aisle go into the room
Stayed 3 nights in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice heritage hotel.

I have stayed here twice now, it is a heritage hotel and in the Fort area which is where we like to be in Mumbai. The service is great, the rooms are mostly spacious and nicely decorated in period. The hotel only has a few rooms with king beds, the rest have single beds so if you book a king you will probably be disappointed when you get to the hotel. The air conditioners are old window mount units, the one in our room was like a jet engine, there is no way we could sleep with it on due to the noise and the controls did not work properly. The fridge we had to turn off due to the noise as well.
Stayed 3 nights in Sep 2023

8/10 Good

Mikkel

Liked: Cleanliness, staff & service

Historic hotel

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming
Stayed 4 nights in Jul 2025

8/10 Good

Kaashi Magic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best day @ Mumbai

I had a wonderful experience during my stay in Mumbai, especially at a historic property located in the Fort area. Everything was great overall, but I was quite surprised to find that the hotel didn’t have any electricity backup—that's definitely something to consider. Otherwise, everything was good. Looking forward to seeing you soon. By the way, there’s one more thing I’ll share with you via email. Thanks!
Stayed 1 night in May 2025

10/10 Excellent

Aliaputri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel option for the area. Would come back!
Stayed 2 nights in Feb 2025

8/10 Good

Hilke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sie liegt in fußläufiger Entfernung zum alten Stadtzentrum umgeben von historischen Gebäuden.
Stayed 4 nights in Feb 2025

6/10 Okay

Konstantin

Liked: Cleanliness, staff & service

Not "Grand" in Grand hotel

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.
Stayed 8 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kourosh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
Stayed 4 nights in Jan 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
Stayed 7 nights in Nov 2024

8/10 Good

Matthieu

Liked: Staff & service
Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024