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Citizen Hotel

3.0 star property
Adults-only beach hotel

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Photo gallery for Citizen Hotel

Lobby
Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe
View from property
Dinner served, ocean views
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Non AC Room

View from room

Executive Non AC Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Front of property

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About the neighborhood

Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049

What's nearby

  • Juhu Beach - 1 min walk - 0.0 miles
  • ISKCON Temple - 3 min drive - 1.7 miles
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive - 3.2 miles
  • U.S. Consulate General - 8 min drive - 4.8 miles
  • Jio World Convention Centre - 9 min drive - 5.0 miles

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Shiv Sagar - ‬4 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Bora Bora - ‬2 min walk
  • ‪Bar Bank - ‬5 min walk
  • ‪Maharaja Bhog - ‬1 min walk

About this property

Citizen Hotel

Hotel near Juhu Beach
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Citizen Hotel. The on-site restaurant, Bay View, features ocean views and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and free newspapers
  • 1 meeting room, concierge services, and a 24-hour front desk
Room features
All guestrooms at Citizen Hotel boast comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from March 11 2025 to May 31 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for INR 2000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Frequently asked questions

Is Citizen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citizen Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Citizen Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Citizen Hotel?

Check-out is at noon.

Does Citizen Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 1568 per vehicle applies.

Where is Citizen Hotel located?

Nestled on the beach, this Juhu hotel is within 1 mi (2 km) of Juhu Beach and ISKCON Temple. Nanavati Super Speciality Hospital and Linking Road are also within 2 mi (3 km).

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Citizen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 221 reviews
Rating 8 - Good. 77 out of 221 reviews
Rating 6 - Okay. 39 out of 221 reviews
Rating 4 - Poor. 30 out of 221 reviews
Rating 2 - Terrible. 21 out of 221 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10

Room was small but decent. The location is good. Room service was was quite lacking.
Stayed 1 night in May 2025

10/10

Great place
Stayed 4 nights in Jan 2025

10/10

Perfect for a night stay
Stayed 1 night in Jan 2025

10/10

Rooms are small, but cozy and clean. Right on the beach. Good for couples and or corporate guests.
Stayed 2 nights in Jan 2025

10/10

Right on Juhu beach. Very helpful staff. No issues
Stayed 2 nights in Feb 2025

8/10

We had a short stay before our flight to Toronto. It is a great location by the beach, in a nice neighborhood. The room was nice and clean with all amenities. The staff was very courteous and helpful. No complaints at all.
Stayed 1 night in Jan 2025

10/10

A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
Stayed 2 nights in Jan 2025

8/10

Overall very good value. Very friendly staff
Stayed 2 nights in Nov 2024

8/10

Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.
Stayed 5 nights in Feb 2025

10/10

Good location.
Stayed 1 night in Sep 2024

6/10

It was clean, but apart from the new 'patio' area, it's very dated. It is quiet for Mumbai.
Stayed 1 night in Jan 2025

10/10

The Citizen Hotel was a great stop for me on the way to the International Airport. The room was very comfortable and I enjoyed the buffet before leaving for the airport. The staff was very helpful.
Stayed 1 night in Oct 2024

10/10

Cannot fault the hotel great location. Nothing too much bother and the whole team where great
Stayed 4 nights in Oct 2024

6/10

Average.
Stayed 2 nights in Feb 2025

8/10

For the area, very good value for money
Stayed 2 nights in Oct 2023

4/10

Rude and unhelpful front desk staff. Low ceilings. Noisy as hell. Construction site next door.
Stayed 2 nights in Jan 2025

10/10

Our stay was amazing. Location of the hotel is great even though room size was small. This Propery is right on the beach. Service given by the employees and the breakfast was really good.
Stayed 2 nights in Feb 2023

10/10

Lovely beach view, terrace perfect! Comfy bed
Stayed 3 nights in Oct 2023

8/10

The staff and management were excellent. The location and security was also good, but unfortunately, the property is a little dated and dusty probably due to it’s seaside location. Overall, an okay place.
Stayed 11 nights in Jan 2023

4/10

Room condition is very old and poor. need renovation and proper aircirculation . if window need protetction then put some jaali or gril after glass, so that we can have some fresh air. Very humid and AC were not controlling the temperature.
Stayed 2 nights in Dec 2024

10/10

Sea facing

8/10

Good place to stay. Most weird access to the beach. You can only leave the hotel to access the beach, but you have to walk all the way around the beach to get back into the hotel. I suggest they have a simple resident only access (using the room key card) to get back into the hotel directly from the beach.
Stayed 2 nights in Jan 2024

8/10

Wonderful.customer service
Stayed 3 nights in Feb 2024

10/10

We enjoyed our stay in the hotel. No problems at all. Very professional staff eager to help. Clean rooms. Everything was good. Recommended.
Stayed 1 night in Jan 2023

8/10

Nice little hotel...was here 12 years ago and i can see, feel the difference. Even the type of local clientele is different. Hotels needs an upgrade espcially restuarant..i did not risk eating .. The room was nice and comfortable. Nothing special but i would stay again. Reception was also good and quick, woke me as requsted. The owners just need to invest in the hotel and staff otherwise its going to be run down .
Stayed 1 night in Nov 2023