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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
A convenient oasis near downtown Mountain View where travelers can start their day with a hot breakfast, relax in the garden, or maintain workout routines

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
Free daily buffet breakfast - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
Exterior - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
Exterior - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
Exterior - Holiday Inn Express Mountain View - S Palo Alto by IHG (Mountain View)
Holiday Inn Express Mountain View - S Palo Alto is in Shoreline West. Guests enjoy a complimentary breakfast buffet, on-site coffee shop, in-room WiFi, garden, fitness center, and free bicycles to explore the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Shoreline West, a neighborhood in Mountain View, Holiday Inn Express Mountain View - S Palo Alto by IHG is near a metro station. Shoreline Amphitheatre and Mountain View Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Santana Row Shopping Center and San Antonio Shopping Center. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or PayPal Park. Spend some time exploring the area's activities, including golfing. Visit our Mountain View travel guide
Map
Mountain View, CA

What's nearby

  • Beautiful snowy Mount Baldy with some building below, view from Rancho Cucamonga; Shutterstock ID 567807184
    San Antonio Shopping Center
    4 min drive - 1.6 miles
  • Stevens Creek Trail
    11 min walk - 0.6 miles
  • Mariposa Park
    11 min walk - 0.6 miles
  • Rengstorff Park
    14 min walk - 0.8 miles
  • Mountain View Center for the Performing Arts
    15 min walk - 0.8 miles

Getting around

  • Whisman Station
    5 min drive
  • Mountain View Station
    7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC)
    23 min drive

Restaurants

  • McDonald's
    7 min walk
  • Kunjip Tofu
    10 min walk
  • Panera Bread
    5 min walk
  • Chicken G's
    2 min walk
  • 1 Oz Coffee
    13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel near Stanford University
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mountain View - S Palo Alto by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a gym.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and express check-out
  • Express check-in, a gift shop, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Holiday Inn Express Mountain View - S Palo Alto by IHG have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Free toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Refrigerators, microwaves, and tablet computers

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Renovations and closures

The property will be renovating from December 25 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

Is Holiday Inn Express Mountain View - S Palo Alto by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Mountain View - S Palo Alto by IHG located?

Located in Shoreline West, this hotel is within 1 mi (2 km) of Silicon Valley, Mountain View Center for the Performing Arts, and San Andreas Fault Trail. San Antonio Shopping Center and NASA Ames Visitor Center are also within 3 mi (5 km). Mountain View Station is 24 minutes by foot.

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Reviews

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 295 out of 504 reviews
Rating 8 - Good. 134 out of 504 reviews
Rating 6 - Okay. 45 out of 504 reviews
Rating 4 - Poor. 13 out of 504 reviews
Rating 2 - Terrible. 17 out of 504 reviews

Reviews

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
Breakfast omelette, potatoes, toast bread options
Breakfast bar
Tables
Stayed 3 nights in Dec 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff was very friendly and helpful. Breakfast was great !
Stayed 2 nights in Nov 2025

10/10 Excellent

Pakou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast , one of the best
Stayed 1 night in Oct 2025

10/10 Excellent

Liang Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet property is essential for resting and sleeping; convenient location for us; 24 h services on water/tea/coffee
Stayed 3 nights in Nov 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient it was quiet, clean, and affordable compared to some other places in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025

8/10 Good

Dong Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that they provided a simple but varied breakfast for free.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking Area was safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Young man at the front desk was very helpful for bus ride to Stanford University. Great breakfast and cleaning staff and maintenance staff were very friendly and kind asking us if we need anything. We will definitely come back!! Thank you!!
Stayed 2 nights in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Solid. Clean. Quiet. Good value Centrally located. Dated interior.
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Disliked: Amenities, property conditions & facilities
Room was old - furniture was chipped and the chair upholstery was falling off the chair. The heater/A/C was very loud and kept waking us up. On the bright side, the staff was friendly and the bed was comfortable. It may get better because they are in the process of renovating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Meiping

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Suenee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to place I can go
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Liked: Amenities
Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.
Stayed 1 night in Jun 2025

8/10 Good

Ly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to shopping center.
Stayed 2 nights in Apr 2025

8/10 Good

Anita

Liked: Property conditions & facilities
Great location, good price
Stayed 9 nights in Dec 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy!

A great place to stay. Very quiet and the personnel very friendly. The breakfast was good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful. It’s no frills. I’ve stayed there before. I’m not one to give a place a second chance if I’ve had a bad experience so this is a big thumbs up from me.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
third time staying there and always pleasant, clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean. They didn’t bring any fresh towels up during my stay though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice, clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, kind and accommodating. Room was quiet with tv, comfortable bed, wifi, tub and breakfast. A nice affordable place to stay.
Stayed 1 night in Nov 2024