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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel in Mountain View with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Lobby
Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Lobby
Holiday Inn Express Mountain View - S Palo Alto is in Shoreline West. Guests enjoy a complimentary breakfast buffet, on-site coffee shop, in-room WiFi, garden, fitness center, and free bicycles to explore the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Mountain View, CA

What's nearby

  • El Camino Hospital - 5 min drive - 1.6 miles
  • Computer History Museum - 5 min drive - 2.9 miles
  • Moffett Federal Airfield - 6 min drive - 3.6 miles
  • Googleplex - 7 min drive - 3.8 miles
  • Shoreline Amphitheatre - 7 min drive - 4.0 miles

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel near Shoreline Amphitheatre
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mountain View - S Palo Alto by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a gym.
Additional perks include:
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and express check-out
  • Express check-in, an elevator, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Holiday Inn Express Mountain View - S Palo Alto by IHG have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Free toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Refrigerators, microwaves, and tablet computers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

Is Holiday Inn Express Mountain View - S Palo Alto by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Mountain View - S Palo Alto by IHG located?

Located in Shoreline West, this hotel is within a 15-minute walk of Silicon Valley and Stevens Creek Trail. Mountain View Center for the Performing Arts and Rengstorff Park are also within 1 mi (2 km). Mountain View Station is 24 minutes by foot.

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Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 483 reviews
Rating 8 - Good. 133 out of 483 reviews
Rating 6 - Okay. 40 out of 483 reviews
Rating 4 - Poor. 13 out of 483 reviews
Rating 2 - Terrible. 15 out of 483 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rondrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Oct 2025

8/10 Good

Faiz

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and ultra clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gulnara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 1 night in Aug 2025

8/10 Good

BASUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Just typical hotel chain.
Stayed 4 nights in Sep 2025

8/10 Good

Dong Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that they provided a simple but varied breakfast for free.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was pleasant and helpful! Enjoyed the breakfast bar too!
Stayed 2 nights in Aug 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Solid. Clean. Quiet. Good value Centrally located. Dated interior.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!
Stayed 4 nights in Jun 2025

10/10 Excellent

Geng

Liked: Amenities
I like it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
third time staying there and always pleasant, clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice, clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good and very near eateries and supermarket. Night staff is very friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Kristen

Liked: Staff & service, amenities
It’s a bit outdated, but clean and the staff was nice. I did ask for late check out and they said they couldn’t unless I was a gold member. Then me and my husband stayed in the car to talk and the person that checked us in asked if we were ok and that if we needed a late check out and apologized and said we could’ve done that. He was very nice and pleasant and was helpful with any concerns or questions I had. I enjoyed our time and also it was only 8 mins away from the shoreline which is why we stay there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Mountain View with Family

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great; the rooms were clean and the staff was excellent and attentive. A little bit pricey, but I would definitely stay there again.
Stayed 1 night in Aug 2023

8/10 Good

xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality
Stayed 1 night in Jul 2024

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Super friendly staff. They greeted us every time we came and went. Room was huge and comfy.
Stayed 4 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The coffeemaker in the room didn't work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great when I had a very early arrival time they accommodated me by getting my room ready early. The breakfast had healthy options of hot breakfast favorites and my room was clean and nice. Overall my stay was lovely.
Stayed 1 night in Apr 2023

2/10 Terrible

Julie

Disliked: Property conditions & facilities
Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.
Stayed 4 nights in Jun 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad part was not enough parking
Stayed 1 night in Aug 2023

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