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Hotel Santuario Pompei

3.0 star property
Boardwalk/promenade hotel with a coffee shop and a restaurant

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Photo gallery for Hotel Santuario Pompei

Exterior detail
Property entrance
Double Room Single Use | Balcony
Check-in/check-out kiosk
Double or Twin Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, bed sheets

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, blackout drapes, bed sheets

Triple Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | View from room

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Desk
Daily housekeeping
Wardrobe or closet
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, bed sheets

Single Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Hotel Zeus Pompei

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 169 reviews
Hotel Zeus Pompei

About the neighborhood

Map
Piazza Bartolo Longo, 2, Pompei, NA, 80045

What's nearby

  • Shrine of the Virgin of the Rosary of Pompei - 2 min walk - 0.2 miles
  • Pompei Amphitheatre - 8 min walk - 0.4 miles
  • Pompeii Forum - 19 min walk - 1.0 mile
  • Pompeii Archaeological Park - 3 min drive - 1.1 miles
  • Villa of the Mysteries - 4 min drive - 1.5 miles

Getting around

  • Pompei Station - 5 min walk
  • Torre Annunziata City Station - 7 min drive
  • Naples Intl. Airport (NAP) - 79 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ristorante Pizzeria Carlo Alberto Ci. Si.Na. SAS - ‬3 min walk
  • ‪Nà Pasta - ‬1 min walk
  • ‪Zio Savino Qualita - Graffe & Cornetti - ‬2 min walk
  • ‪Pizza e Pasta di Verino Francesco - ‬2 min walk

About this property

Hotel Santuario Pompei

Hotel near Pompeii Archaeological Park
Located close to Odeon and Oplontis, Hotel Santuario Pompei provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • An elevator and luggage storage
Room features
All guestrooms at Hotel Santuario Pompei have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 22-inch flat-screen TVs with digital channels
  • Daily housekeeping and desks

Languages

English, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GRS Santuario

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 80
  • Nearby parking fee: EUR 20.00 per day (492 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santuario Pompei
Hotel Santuario Pompei Hotel
Hotel Santuario Pompei Pompei
Hotel Santuario Pompei Hotel Pompei

Frequently asked questions

Is Hotel Santuario Pompei pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet.

What time is check-in at Hotel Santuario Pompei?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Santuario Pompei?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Santuario Pompei provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Santuario Pompei located?

Located in the heart of Pompei, this hotel is within 1 mi (2 km) of Odeon and Pompeii Archaeological Park. Oplontis and Museo Archeologico Virtuale are also within 12 mi (20 km). Pompei Station is only a 5-minute walk and Pompei Scavi-Villa dei Misteri Train Station is 23 minutes.

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Hotel Santuario Pompei Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 97 reviews
Rating 8 - Good. 26 out of 97 reviews
Rating 6 - Okay. 17 out of 97 reviews
Rating 4 - Poor. 8 out of 97 reviews
Rating 2 - Terrible. 6 out of 97 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

neil

Nice place everyone very helpful
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and service minded staff. Great value for the cost per night! Location is very good, close to Pompeii entrance.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, efficient check in, clean apartment, friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Elisabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated near to everything. The room was clean. The staff was very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

brooks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right near the archeological site. Cold AC, comfortable beds, great service that went above and beyond.
Stayed 1 night in Jun 2024

10/10 Excellent

maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

home feeling besides a tasty/fulfilling breakfast

Feeling like at home besides a tasty and fulfilling breakfast. Very good cleanliness .- excellent location
Stayed 1 night in Jul 2024

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and accommodating. I had an issue with the timing of my morning flight, but the front desk aptly helped me. The rooms are up to date, and the air conditioning is lovely! Thank you for the wonderful stay and hospitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The stay there was perfect, the location was that good that wherever you go, you will always come back to your hotel without planning it. The service was also great and helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff very helpful. They let us for check in earlier. Highly recommend .
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, cozy place downtown, in the center of everything. Good owner; was given a phone charger for free since I lost mine. Also cheap!
Stayed 1 night in Jul 2024

10/10 Excellent

Howard James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Italian hotel. The staff were lovely, friendly and very helpful. Our room and the hotel were immaculately clean. Okay, so there was no wifi reception in the room, but so what? The wifi reception in the public reception area was very good. The hotel is central to everything and a few hundred yards from the ruins of Pompeii. I would definitely stay here again. x
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad
Stayed 2 nights in Aug 2024

6/10 Okay

Nigel

Disliked: Property conditions & facilities
Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0
Stayed 7 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doesnt worth

Very old structure in every meaning, we were there during November and We had many mosquitos in the room, we couldn’t sleep at all.
Stayed 1 night in Nov 2024

6/10 Okay

Martine E

Disliked: Amenities
The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic
Stayed 1 night in Sep 2024

4/10 Poor

Anna E.

Disliked: Staff & service, amenities, property conditions & facilities
location was good, right at the center of town; no wifi service in the room
Stayed 3 nights in Apr 2023

6/10 Okay

Leah

Disliked: Cleanliness, property conditions & facilities
This place was like a hostel. Beds were very comfortable and view was nice. Bathroom was very small, toilet seat needed to be tightened. Tv did not work. Hotel was basic but a good value for the money. Rooms need to be updated.
Stayed 1 night in Mar 2023

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jostlyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel honestly ruined our time in Pompeii. Hotel manager was extremely rude and was not willing to work with us when we had an extra person in our party due to an air b&b mixup. We ended up overcharged for a low quality room. They watched us coming and going from our room the entire time we were there, as if expecting us to do something wrong and waiting to make us pay for it. Not worth it!

8/10 Good

young sok

Liked: Staff & service

너무 낡은 호텔

직원들은 친철하고 많이 도와주려고 노력하지만 호텔이 너무 낡아서 불편함을 감수하며 지낼수밖에 없다
Stayed 3 nights in Nov 2024

6/10 Okay

Yiqing

Stayed 2 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness
Stayed 1 night in Oct 2024