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Costa Hotel

Property class: 4

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Photo gallery for Costa Hotel

Terrace/patio - Costa Hotel (Pompei)
Superior Double Room | Minibar, in-room safe, desk, soundproofing - Costa Hotel (Pompei)
Lobby lounge - Costa Hotel (Pompei)
Front of property - Costa Hotel (Pompei)
Reception - Costa Hotel (Pompei)
Costa Hotel in the city center blends convenience with thoughtful design. Relax on the rooftop terrace, enjoy fresh coffee at the cafe, or visit the on-site hair salon. The concierge offers local tips, and luggage storage ensures hassle-free arrivals and departures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Quadruple Room

Minibar, in-room safe, desk, soundproofing

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Pompei, Costa Hotel is near a train station. Pompeii Archaeological Park and Herculaneum are notable landmarks, and the area's natural beauty can be seen at Gulf of Naples and Mount Vesuvius. Valle dell'Orso and Lift to the Sea are also worth visiting. Visit our Pompei travel guide
Map
Via Ponte Persica 57, Pompei, NA, 80045

What's nearby

  • 0_54905641
    Pompeii Archaeological Park
    4 min drive - 2.3 miles
  • Pompeii Forum
    Pompeii Forum
    5 min drive - 2.6 miles
  • Stadio Romeo Menti
    4 min drive - 2.3 miles
  • Villa San Marco
    5 min drive - 2.5 miles
  • Stabia Archaeological Site
    5 min drive - 2.5 miles

Getting around

  • Rovigliano Station
    4 min drive
  • Castellammare di Stabia Station
    6 min drive
  • Naples Intl. Airport (NAP)
    27 min drive

Restaurants

  • Restaurante Turistico
    4 min drive
  • C'è Posto Per te Castellammare
    4 min drive
  • Pizzeria Trammiere Maradona
    8 min walk
  • Seven Up
    3 min drive
  • Ristorante Pizzaria La Gare
    4 min drive

About this property

Costa Hotel

Upscale hotel near Pompeii Archaeological Park
Take advantage of a rooftop terrace, a coffee shop/cafe, and a hair salon at Costa Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Express check-out, express check-in, and a TV in the lobby
  • A porter/bellhop, tour/ticket assistance, and 1 meeting room
Room features
All guestrooms at Costa Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (75 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (80 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT063058A1P55U6ZU7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Costa Hotel Pompei
Costa Pompei
Costa Hotel Hotel
Costa Hotel Pompei
Costa Hotel Hotel Pompei

Frequently asked questions

Is Costa Hotel pet-friendly?

Yes, Costa Hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Costa Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Costa Hotel?

Check-out is at 11 AM.

Where is Costa Hotel located?

Situated in Pompei, this hotel is within 3 mi (5 km) of Pompeii Archaeological Park, Gulf of Naples, and Villa of the Mysteries. Porta Marina and Pompeii Forum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Costa Hotel Reviews

8.2

Very Good

8.8

Cleanliness

6.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 15 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 5 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

Reviews

Verified

10/10 Excellent

Kai

Liked: Amenities
the front desk attendant was very helpful in helping to direct us to the nearby historic sites and local attractions. Lovely property. Parking was on site and easy to manage. Breakfast included managed by charming and capable captain. I would stay there again if my travels bring me back to the area
Stayed 4 nights in Sep 2023
Verified

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is situated far from tourist attractions on a secluded, residential block. When we arrived to the property, there was a man standing in the driveway who screamed at and prevented us from entering. Since we had our infant in the car, we found this property’s location too unsafe for our family. The back of the hotel faces a very busy highway. I am confused as to how this is described as 4-star and will be much more cautious when booking future locations based on Expedia’s description alone.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Diego

Liked: Staff & service
Disliked: Property conditions & facilities
Booked (online) four nights hoping to be in a central location to walk to excavation sights and to train station for trips to Naples. Checked out after first night. Area around hotel was eerie and felt unsafe. No possibility to move but by car. The room was just ok but there was a foul smell from the bathroom that was probably caused by fumes from the sewage. Breakfast in the morning was quite below standards for an Italian hotel. Substandard coffee made with a clunky old instant machine. Pastry and assortment of breakfast items was quite disappointing in quality and quantity. The place did not feel comfortable at all. We could not get the three additional nights refunded; we were told because we booked through Expedia. Staff was ok. We found a lovely place in Vietri to continue our visit to the Amalfi coast.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Verissimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Costa personale gentile molto cordiale albergo pulito e accogliente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dhia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un très bon séjour.Personnels chaleureux et accueillants.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cortesia e simpatia

Ho utilizzato la struttura in un periodo di limitazioni causate dalla pandemia COVID quindi la struttura non era al pieno delle sue potenzialità. Segnalo però la disponibilità e cortesia di tutto il personale, a partire dalla titolare, che ha compensato i disagi causati dalla situazione sanitaria. Non appena sarà possibile penso di tornare in questa albergo!
Stayed 2 nights in Jan 2021
Verified

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Room comfort
Very small room for me and my family and the local area is sketchy at best. 45 minute drive to Sorrento which is proximate to where we wanted to be. Only a couple of rooms were occupied during our visit. Staff is nonetheless welcoming and accommodating.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situé et proche de la sortie autoroute

Très bien reçu avec du personnel au petits soins Les chambres sont confortables
Stayed 2 nights in Mar 2018
Verified

8/10 Good

françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel très accueillant

très bon accueil de la part de tout le personnel très disponible. bon restaurant - bon rapport qualité/prix
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, extremely friendly staff

I had a great 6 day stay at Costa Hotel. Staff were very friendly and helpful (but not imposing). Hotel is located very near the train station so easy access to Sorrento and also to Pompeii, Vesuvius and Herculaneum. Room was nice and functional, bed was very comfy. The staff were a high point. Always helpful and very friendly
Verified

8/10 Good

Nathalie-David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à recommander

En plus de tous les équipements et services de l'hôtel (parking, wifi, petit déjeuner complet, proche axes routiers...), le personnel est très accueillant, répond aux besoins et demandes de ses clients. Nous avons passé un excellent séjour et nous reviendrons dans cet hôtel.
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel situated in a dump.

The hotel itself was really nice but situated in a real dump and I've stayed in some really dodgy places in India and Africa in my time. It was as dirty as downtown Mumbai. The whole area was strewn with rubbish, cigarette buts and dog mess. However the local people were very friendly and the local pizzerias serve very cheap and excellent pizza. We tried the restaurant in the hotel Costa and I can't really recommend it as the pasta was pretty tasteless, if an Italian restaurant can't do a decent Carbonara then they are not very good. Breakfast was OK but nothing special. Do not use the laundry service unless you want to pay a fortune. Don't get me wrong the clothes came back clean and immaculately pressed but €129 for 2 bags of clothes is a total rip-off. If you need to do laundry walk round the corner and use the local laundrette. It's only 3 minutes from the hotel.
Verified

6/10 Okay

Alex

Liked: Cleanliness, staff & service

Close to Pompei but will need a car not nice area

The hotel is fairly nice and well kept but in my opinion not a 4 star, and the staff is generally nice. Close to Pompei and ruins, by car. Located in residential area that gets very lonely at night, was scary when arriving late. There is no front desk only a guard at night, he doesn't know much how to treat guests or solve typical concerns or issues. For example their AC broke for the whole hotel at 2AM at night and the response was "sorry, I can't do anything, you can leave if you want" of course they would not reimburse the night. Other than that experience with the AC the rest of the staff were very nice, they even kept the breakfast open late that morning as they understood we would wake up late because of the tough night.
Verified

4/10 Poor

Barry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

hotel Costa

The Hotel Costa is a two star hotel at best. It is located in the middle of nowhere with its only good point the train station close by. The bathroom is too small and you can't open the windows at night because of the sound of the adjacent main road.
Verified

10/10 Excellent

Marj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

This hotel may be a little tricky to find but worth the effort. Very clean and comfortable , staff amazing and go out of their way to be helpful. If back in Pompeii will stay again
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Lovely staff really helpful, went out of their way to give advice booked tours etc, we even left with a pack up for the journey back.
Verified

8/10 Good

Del

Liked: Cleanliness, staff & service, property conditions & facilities

welcoming hotel in an unwelcoming suburb

missed the road and took 5 miles to get back--not too easy to find this hotel down a tiny side street in the rush hour. Very modern, well-appointed but in a dubious, brutta suburb of Napoli with no restaurants and night-time shops nearby (although hotel offers dinner if required). Made the mistake of trying to park in the basement and nearly couldn't get out as the ramp was so steep and I had to give every wellie the little Fiat had got ( 3 stalled attempts first!). Aircon was amusing --when you switch on it doesn't blow cold until you phone Reception and they then 'regulate' it. Worked fine after that. Hotel backs right on to the busy Pompeii to Sorrento road but rooms well soundproofed and traffic dies to nothing early evening. Surroundings are a very low-quality housing area so hotel is certainly a rose amongst thorns, but seemingly not a worrisome crime area
Verified

8/10 Good

robin

Liked: Cleanliness, staff & service

Klein aber sauber für den Schlaf genügend

Gut und ausreichen das zimmer ist sehr klein aber ausreichend ausgestattet die Umgebung der statt ist an machen stellen sehr dreckig
Verified

8/10 Good

Reisender

Sehr netter Service!

Die Hotelangestellten sind sehr freundlich, Zimmer waren weitestgehend in Ordnung. Die Lage des Hotels ist ebenso in Ordnung. Bahnhaltestelle direkt vor der Tür, also ideal für einen Städtetrip ohne Auto.
Verified

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seaside stay

Not glorious but certainly lovely. Was on my way to southern Italy and wanted a place to stay after seeing the archeological park of Ostia Antica. Staff very helpful with directions and suggestions. What is not obvious in photographs is the fact the the ground floor is a MacDonalds which makes parking a challenge as there is only street parking.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Bahnstation direkt vor der Tür

Die Rezeptionisten waren äusserst freundlich und hilfsbereit! Hierfür gibt es 5 Extrapunkte! Die Lage des Hotels ist nicht gut, nur das die Bahnstation direkt vor der Tür liegt ist ein absoluter Vorteil! So wird einem die mörderische Fahrt mit dem Auto in die Stadt erspart!
Verified

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A clean hotel run by great staff

The staff were fantastic: welcoming, responsive, clean rooms
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Costa Hotel was a step into something fresh and clean and cool, it was relaxing and beautiful all of the staff was tremendous
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good service

Ok for an overnight stay, friendly staff, the room was a but dusty in the corners
Verified

4/10 Poor

round the world traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Most uncomfortable stay in my life (and I'm not talking about the bed)

First of all, we were travelling in summer time in Italy - it was oppressively hot. When we arrived at the hotel (at night), there were signs saying we were not allowed to bring any food or drink into our room. It was so hot and when we went to get a drink from our bathroom there were signs saying we were not allowed to drink the tap water. The only available water was at the restaurant which was closed, so basically we had to go thirsty. As far as the food goes, there is no where to eat around the hotel, so you have to eat at the hotel restaurant but it is only open for two hours for dinner. They will not give you a receipt for your charges and say it will be charged to your room directly. When we went to check out, they had massively overcharged us and were not interested in remedying this. As we had no receipt, we had no grounds to complain. We went exploring to buy some water (which we would have to stand outside the hotel and drink!!!!!) from a corner store and they asked where we were staying, when they found out they told us a tiny bottle of water was 5 Euros!! - they had increased the price because they knew where we were staying. We felt very uncomfortable in the community and in any of the stores as they changed their prices when they knew we were tourists. Pompeii as a city, is awful, The ruins are spectacular but if you want our advice, stay in Sorrento and take the train in to the archaeological site - it's only 2.90 Euros to take the train and you will have a much better time. We are experienced travellers - we travel cheap and have been around the world three times, staying in backpackers, hostels, B&Bs and cheap hotels and have travelled to five different continents. This was by far and away the worst experience we have had.