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Mccloud Mercantile Hotel

Property class: 2.5

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Photo gallery for Mccloud Mercantile Hotel

A spacious room with a wooden ceiling, a large window, a cozy seating area with a fur rug, and a modern bathroom with a large bathtub and decorative plates on the wall. - Mccloud Mercantile Hotel (McCloud)
A cozy room with a wooden floor, a glass table with a decorative box, a wicker chair with a fur throw, and a patterned lamp. - Mccloud Mercantile Hotel (McCloud)
A hotel with a mountain backdrop, featuring a prominent entrance with outdoor seating and string lights. - Mccloud Mercantile Hotel (McCloud)
A view through a window of a mountain with a snow-capped peak, surrounded by trees and a clear sky. - Mccloud Mercantile Hotel (McCloud)
A fireplace with a clock above it, a vase with flowers, and a book on the mantel. - Mccloud Mercantile Hotel (McCloud)
At Mccloud Mercantile Hotel, you can look forward to shopping on site, a coffee shop/cafe, and a garden. Treat yourself to a deep-tissue massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a library and a fireplace in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Charles Miller (212)

A bedroom with a bed, bedside tables, a nightstand, a lamp, a mirror, a wooden dresser, and a decorative plant.

Charles Miller (212)

  • Sleeps 4

View all photos for Mercantile (205)

A bedroom with a wooden bed, a nightstand, a lamp, a suitcase, and a window with blinds.

Mercantile (205)

  • Sleeps 5

View all photos for Friday George (214)

A bedroom with a bed, a dresser, a nightstand, a wall-mounted lamp, and a door leading to a bathroom.

Friday George (214)

  • Sleeps 3

View all photos for Charles Miller (212)

A cozy bedroom with a large bed, a fireplace, a window seat, and a view of the outdoors.

Charles Miller (212)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Mercantile (205)

A spacious living room with a wooden floor, a black sofa, patterned armchairs, a coffee table, and a television on a blue stand.

Mercantile (205)

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Friday George (214)

A bedroom with a wooden floor, a bed with a headboard, a window with blinds, a door, and a lamp on a side table.

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hot and Tot (210)

A bed with a textured blanket and pillows, a wooden headboard, a wall-mounted lamp, and a small table with a vase.

Hot and Tot (210)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Minnesota Room (208)

A neatly made bed with a lace pillow and a textured blanket, a wall-mounted lamp, and a small white nightstand with a drawer.

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Railroad Room (204)

A neatly made bed with striped bedding and decorative pillows, a bedside lamp, and a metal headboard.

Railroad Room (204)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1940's Room (202)

A bedroom with a metal bed frame, a wooden nightstand, and a wall-mounted shelf. There are framed botanical illustrations on the wall.

1940's Room (202)

  • Sleeps 5
  • 2 Double Beds

View all photos for Shasta Wintu (216)

A cozy attic bedroom with a wooden sloped ceiling, a large bed with white bedding, a rocking chair, and a small window.

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Arts and Crafts (203)

A cozy room with a bed, two chairs, a table, a fireplace, and a window with blinds.

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Founders Room (211)

A room with a bed, a nightstand, a lamp, a chair, and a painting on the wall.

Founders Room (211)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for GG's Attic (206)

Room

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Whispers Den

A cozy bedroom with a bed, a sofa, a chest of drawers, a suitcase, and a television.

Whispers Den

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

McCloud is home to Mccloud Mercantile Hotel. Siskiyou Arts Council Gallery and Boxcar Gallery are cultural highlights, and some of the area's activities can be experienced at McCloud Golf Club and Mt. Shasta Nordic Center. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our McCloud travel guide
Map
241 Main St, McCloud, CA, 96057

What's nearby

  • A waterfall cascading down a rocky cliff into a river surrounded by dense forest.
    McCloud Falls - Upper Fall
    21 min drive - 9.6 miles
  • A calm lake with a bridge, snow-capped mountains, and dense forest in the background.
    Lake Siskiyou
    21 min drive - 15.3 miles
  • A mountain landscape with a clear sky, a prominent evergreen tree, and a valley with scattered buildings and roads.
    Mount Shasta City Park
    21 min drive - 16.4 miles
  • A waterfall cascading over a rocky cliff into a clear pool surrounded by forest.
    Mossbrae Falls
    24 min drive - 17.5 miles
  • A mountain range with snow-capped peaks and dense forest in the foreground.
    Mount Shasta Ski Park
    24 min drive - 10.7 miles

Getting around

  • Dunsmuir Station
    21 min drive
  • Redding, CA (RDD-Redding Municipal)
    83 min drive

Restaurants

  • Sojourn Coffee
    3 min walk
  • Floyd's Frosty
    5 min walk
  • Traci’s White Mountain Cafe
    1 min walk
  • Siskiyou Brew Works
    7 min walk
  • McCloud Coffee
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,000 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Mccloud Mercantile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mccloud Mercantile Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Mccloud Mercantile Hotel?

Check-out is at 11:00 AM.

Where is Mccloud Mercantile Hotel located?

Situated in McCloud, this hotel is 1.6 mi (2.6 km) from McCloud Golf Club and within 9 mi (15 km) of McCloud Falls - Upper Fall and Mt. Shasta Nordic Center. Mount Shasta Ski Park and Sacred Mountain Spa are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mccloud Mercantile Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 95 out of 117 reviews
Rating 8 - Good. 14 out of 117 reviews
Rating 6 - Okay. 4 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the room was spacious, clean and comfortable. The location was central to Shasta/Burney and gave the feel of old world charm. The only reason to give 4 star was that it would be great if there were light filtering drapes, the blind was letting too much light in making it hard to sleep after 6am, that's how I like 'dark' but rest of the stay was lovely.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The people were so friendly. Our room was quaint and inviting. A wonderful mix of time past and modern amenities. We look forward to returning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are cute shops nearby, but they close early, so plan ahead. Ski area was easy to get to.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic stay the rooms are adorable…
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Quaint but a little too rustic for me.shower was difficult, wiring and extension cords seemed unsafe. I appreciate this is a very old hotel but I prefer something less musty. The staff was lovely and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very warm and cozy welcome! All clean and neat.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to snowmobile and the snow didn’t cooperate but we settled in to our sweet thoughtfully detailed room. We were told it was the smallest of the rooms but as a couple we enjoyed it and the Mountain View’s. We took advantage of the eateries downstairs loving the Butcher Block grill gotta try the steak sandwiches!! So good. Loved exploring the area and coming back to the common areas and a toasty fire. The history of this place is so cool and got to have a lovely conversation with the owner who was very friendly and welcoming. Would love to visit again and catch some snow next time. Thank you!
Evening light
Warm cozy common areas
Our room
Front of the mercantile
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Most charming hotel ever. Friendly, clean and cozy!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The cutest hotel! The owners were so friendly. The room was adorable and spacious. The community area was lovely to hang out in by the fireplace and visit with other guests and play games at night.
Stayed 4 nights in Feb 2026