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The Hermitage Hotel Mount Cook

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

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Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
View from room
Front of property
Reception
Superior Twin Room, Mountain View | 1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room, Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, Mountain View

Highlights

Balcony or patio
Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | 1 bedroom, soundproofing, free WiFi, bed sheets

Premium Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Premium Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Twin Room, Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Signature Twin Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Private bathroom
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View | 1 bedroom, soundproofing, free WiFi, bed sheets

Signature Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mt Cook Lodge & Motels

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 63 reviews
Mt Cook Lodge & Motels

About the neighborhood

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.1 miles
  • Mount Cook National Park - 2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center - 5 min walk - 0.3 miles
  • Kea Point Walk - 11 min drive - 2.5 miles
  • Tasman Lake - 11 min drive - 6.4 miles

Restaurants

  • ‪Old Mountaineers' Cafe, Bar and Restaurant - ‬4 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury eco-certified hotel near Mount Cook National Park
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Bike rentals, a 24-hour front desk, and luggage storage
  • Coffee/tea in the lobby, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator on request

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

A car is required for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hermitage Hotel Mount Cook?

Self parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Check-out is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps from Te Wahipounamu, Sir Edmund Hillary Alpine Centre, and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

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The Hermitage Hotel Mount Cook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MITSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of Mt. Cook. Clean room, nice staff and convenient to the trails. Would love to stay again next time visiting Mt. Cook
Stayed 1 night in May 2025

8/10 Good

Steven Kim Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in May 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location for exploring Mt. Cook/Aoraki National Park! While there was free parking, I could see how it may get filled up during busy season. The rooms were spacious and had great views; however, you could hear your neighbors clearly and the water pressure in the bathroom was pretty low. Restaurants and activities on site for convenience.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Staff & service
Overall very convenient location!
Stayed 1 night in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and tidy but was a bit aged. Very close to the hiking tracks. One of the limited options at Mt Cook Village.
Stayed 1 night in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A look at NZ's biggest hill

Disappointing we had to wait for the room to be cleaned as their check in time is an hour later than anywhere else we have stayed, otherwise staff were friendly and helpful. Looking for the entrance to our accommodation block we could not find it at we thought it was the laundry/housekeeping area will trolleys of laundry at the entrance and in the hallway to the room. Food was excellent, room was neat and tidy, overall it was a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay..

Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time. When we were snowed in the hotel was very accomodating with a room for another night and made us feel very welcome. Would stay here again and recommend it to others also
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot- views were amazing. An older hotel but nicely appointed.
Stayed 1 night in May 2024

10/10 Excellent

horacio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
Stayed 1 night in Jun 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must book a room with Mountain View. The view is amazing. Room is much spacious than I expected. Clean & Neat. All the staffs (including the cleaners) are super friendly and helpful. I am glad that I decided to stay with Hermitage Hotel. Unforgettable experience and highlight of my NZ trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all Mt Cook related activities. The room was spacious, and the view of the mountain incredible. We had a snowstorm overnight and staff were incredibly helpful with providing us with advice and scrapers to remove the snow. Also the buffet dinner was one of the best I've ever had. So much variety and well worth the expense. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gangfeng

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Brilliant mountain views with excellent buffet dinner and breakfast.

10/10 Excellent

Tarwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place
Stayed 1 night in Jun 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place will be coming back
Stayed 2 nights in Jun 2022

8/10 Good

Sudhir

Liked: Amenities
Great views but an ageing hotel
Stayed 1 night in May 2024

10/10 Excellent

Lee Xin Zhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to have a getaway from urban living Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
Stayed 1 night in Jun 2024

8/10 Good

Vishal Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Near by parking, friendly staff.