See all properties

The Hermitage Hotel Mount Cook

Property class: 4.5

Choose dates to view prices

Photo gallery for The Hermitage Hotel Mount Cook

A restaurant with a mountain view, featuring wooden tables and chairs, and large windows. - The Hermitage Hotel Mount Cook (Mount Cook)
A modern hotel with multiple buildings, large windows, and snow-covered surroundings. - The Hermitage Hotel Mount Cook (Mount Cook)
A restaurant with a mountain view, featuring purple chairs and round tables. - The Hermitage Hotel Mount Cook (Mount Cook)
A modern interior with a sofa and chairs facing large windows with a mountain view. - The Hermitage Hotel Mount Cook (Mount Cook)
A modern interior with large windows offering mountain views, comfortable seating, and a patterned floor. - The Hermitage Hotel Mount Cook (Mount Cook)
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a fireplace in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, a chair, a table, and a large window with curtains.

Standard Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a desk, and a view of mountains through the window.

Standard Double Room, 1 Queen Bed, Mountain View

7.8 out of 10
Good
(11 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

A balcony with a wooden bench, offering a view of snow-capped mountains and a residential area below.

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Twin Room, Mountain View

A hotel room with two beds, a desk, a chair, and a view of mountains.

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Twin Room, Mountain View

A hotel room with two beds, a desk, a chair, and a view of mountains.

Premier Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mountain View

A hotel room with a large bed, a bedside lamp, a chair, and a view of snow-capped mountains through a large window.

Premium Room, 1 King Bed, Mountain View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Mountain View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, two armchairs, a small table, and a large window offering a mountain view.

Premier Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, Mountain View

A hotel room with a large bed, a desk, and a view of mountains through the window.

Standard Double or Twin Room, Mountain View

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. Travelers eager for a bit of culture can stop by Sir Edmund Hillary Alpine Centre, while those wishing to experience the area's natural beauty can explore Mount Cook National Park and Kea Point Walk. Aoraki / Mount Cook Visitor Center and Tasman Glacier are two other places to visit that come recommended. Visit our Mount Cook travel guide
Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • A winding road through a mountainous landscape with a lake and snow-capped peaks in the background.
    Mount Cook National Park
    1 min walk - 0.0 miles
  • Sir Edmund Hillary Alpine Centre
    2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center
    3 min walk - 0.2 miles
  • Hooker Valley Track
    6 min drive - 2.3 miles
  • Kea Point Walk
    13 min drive - 2.5 miles

Restaurants

  • The Old Mountaineers' Cafe & Bar
    4 min walk
  • Sir Edmund Hillary Café & Bar
    1 min walk
  • Alpine Restaurant
    1 min walk
  • Snowline Bar
    1 min walk

Similar properties

Exterior
Mt Cook Lodge & Motels
Mount Cook
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 121 reviews
Mt Cook Lodge & Motels
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaurant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 25 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is required for transportation to and from this property

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Check-out is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps from Sir Edmund Hillary Alpine Centre and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Hermitage Hotel Mount Cook Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best view of Mt Cook from our room. The rooms were generous sized and clean. Staff were really helpful. We had a wonderful stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy - buffet dinner was really nice loved the salmon bites and views was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Abinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from room was mesmerizing. It was so so beautiful, words cant describe it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room, amazing views and a balcony. Staff very helpful and friendly. Superb buffet evening meal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities
Excellent facilities with Mount Cook view and several trails.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gives you an awesome view of Mt Cook. Ate at restaurant for buffet dinner, the cost of the buffet did not align with the food offered… very expensive. The room was lovely
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay, staff, room, cleanliness, view all outstanding. Would not look to stay anywhere else, the information centre a few minutes away was fascinating and the numerous trails mean you can park up and immerse yourself. Only improvements would be a pool, sauna and hot tubs etc. We will return!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Vaughan

Liked: Cleanliness
Disliked: Amenities
Park was close, mountain view was great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a standard room w/ one King bed, which is the least expensive option. The room is super clean, but it is small. I have difficulty to open both of luggage at a time, and there's no desk nor table in my room. The bathroom is very roomy, In my case, it is too roomy, since it makes the rest of the living area pretty small. True, it is super clean and well maintained. To me, my 4 stars is mainly is the dinning situation. There are only 2 restaurants in this hotel. They only open one restaurant at a time. One only do buffet and the other one is a cafe + offer casual meal. For example, the cafe opens at 10AM. From 7-10AM, your only choice is their buffet. If you don't like buffet at that time, you need to drive 2 mins to their sister facility next to The Hermitage. In case you are booking their more upscale room + if you are a buffet person, The Hermitage should deserve a 5 stars from you. :-)
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Beautiful location, stunning views from rooms. Staff were really helpful, easy check in and check out.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

MITSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel in the middle of the NZ alps. Friendly and informative staff. Beautiful views from the hotel rooms. If you want to stay at Mt cook. This is your best option.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and helpful staff. Great dining options. Stunning scenery. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay..

Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views with perfect location! I don’t think I could’ve asked for better hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of Mt. Cook. Clean room, nice staff and convenient to the trails. Would love to stay again next time visiting Mt. Cook
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good view from the hotel. Room was spacious and beds were comfortable. House keeping did a really good job thank you!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot- views were amazing. An older hotel but nicely appointed.
Stayed 1 night in May 2024