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The Hermitage Hotel Mount Cook

Property class: 4.5

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Cafe - The Hermitage Hotel Mount Cook (Mount Cook)
Bar (on property) - The Hermitage Hotel Mount Cook (Mount Cook)
2 restaurants, breakfast served - The Hermitage Hotel Mount Cook (Mount Cook)
Bar (on property) - The Hermitage Hotel Mount Cook (Mount Cook)
Front of property - The Hermitage Hotel Mount Cook (Mount Cook)
The Hermitage Hotel Mount Cook welcomes visitors to its eco-friendly property at Mount Cook National Park. Enjoy breakfast at two restaurants, explore the garden or bike trails. Free self-parking and praised multilingual staff add convenience and great service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Room options

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Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Queen Bed, Mountain View

7.6 out of 10
Good
(9 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Signature Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Mountain View

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room, Mountain View

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. Travelers eager for a bit of culture can stop by Sir Edmund Hillary Alpine Centre, while those wishing to experience the area's natural beauty can explore Mount Cook National Park and Red Tarns. Aoraki / Mount Cook Visitor Center and Kea Point Walk are two other places to visit that come recommended. Visit our Mount Cook travel guide
Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • Mount Cook National Park
    Mount Cook National Park
    1 min walk - 0.0 miles
  • Red Tarns
    Red Tarns
    18 min walk - 1.0 mile
  • Sir Edmund Hillary Alpine Centre
    2 min walk - 0.1 miles
  • Aoraki / Mount Cook Visitor Center
    3 min walk - 0.2 miles
  • Kea Point Walk
    11 min drive - 2.5 miles

Restaurants

  • Chamois Bar & Grill
    10 min walk
  • Alpine Restaurant
    1 min walk
  • Sir Edmund Hillary Café & Bar
    1 min walk
  • The Old Mountaineers' Cafe & Bar
    4 min walk
  • Panorama Restaurant
    1 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury hotel near Mount Cook National Park
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • A banquet hall, an elevator, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms have amenities such as free WiFi.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaurant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 22 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

A car is required for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Check-out is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps from Sir Edmund Hillary Alpine Centre and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

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Reviews

The Hermitage Hotel Mount Cook Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities
Excellent facilities with Mount Cook view and several trails.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Vaughan

Liked: Cleanliness
Disliked: Amenities
Park was close, mountain view was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel in the middle of the NZ alps. Friendly and informative staff. Beautiful views from the hotel rooms. If you want to stay at Mt cook. This is your best option.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Beautiful location, stunning views from rooms. Staff were really helpful, easy check in and check out.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and helpful staff. Great dining options. Stunning scenery. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

MITSUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for travelers and Mountain lovers
Stayed 1 night in May 2025
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, food, and location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views with perfect location! I don’t think I could’ve asked for better hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Amazing views and good selection of dining options. The room we had was in the original part of the hotel and located under the staircase which was not ideal as the stairs creek. Otherwise a great spot at the base of Mt Cook.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of Mt. Cook. Clean room, nice staff and convenient to the trails. Would love to stay again next time visiting Mt. Cook
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay..

Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sze Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

clean room with great view
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good view from the hotel. Room was spacious and beds were comfortable. House keeping did a really good job thank you!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Service was excellent. Room was excellent. People were very nice. Went above and beyond expectation. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot- views were amazing. An older hotel but nicely appointed.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time. When we were snowed in the hotel was very accomodating with a room for another night and made us feel very welcome. Would stay here again and recommend it to others also
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

horacio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Sudhir

Liked: Amenities
Great views but an ageing hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Great hotel at Mt. Cook!

The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Lee Xin Zhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to have a getaway from urban living Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
Stayed 1 night in Jun 2024